Conflict Management

READING LIST

GENERATING POTENTIAL SOLUTIONS FOR DEALING WITH PROBLEM VOLUNTEERS

DISENGAGING A VOLUNTEER: WHAT TO DO WHEN SUPERVISION FAILS

    • Culp, Ken III and Joyce Doyle. (2011). Disengaging a volunteer: what to do when supervision fails. Journal of Extension [On-line], (49)5. Article 5TOT3.
      • Reviewers noted that the approach outlined in this reading is broadly applicable to handling volunteer dismissal, whether 4-H or Master Gardener. (2014)

VOLUNTEER CONFLICT RESOLUTION MANUAL

  • University of California Agriculture and Natural Resources (2018). Available at https://ucanr.edu/sites/anrstaff/files/259522.pdf.
    • This cross-program area resource provides excellent approaches for addressing conflict with volunteers and employees. (2019)

POWER POINTS

PROBLEM VOLUNTEERS

TEMPLATES

SAMPLE DISMISSAL LETTER, CALIFORNIA MASTER GARDENER PROGRAM

    • Sample Dismissal Letter, California Master Gardener Program
      • EMG Coordinators sometimes have to dismiss a volunteer from their program. This letter provides one template for doing so. When dismissing a volunteer, please check with the Extension Administration at your University to ensure that you have their support and that they understand the situation. It may also be useful to let your University's legal department preview the letter before sending. Many Universities have their own template, or else require that EMG coordinators not list any details surrounding the dismissal. (2014)

EXAMPLES

We currently do not have peer-nominated and reviewed resources for this category. Feel free to suggest a resource for peer review.