Submit a Job

Thank you for considering Data Recovery Labs for your needs!

Our evaluation procedure gives you a full written engineers report detailing the extent of the damage and the steps necessary to recover your data.  After your signed approval of the report we will begin data recovery efforts.  If you choose not to continue after the evaluation is completed, there is no charge unless you would like your media returned to you.

To submit a job for standard data recovery follow these steps-

Step 1:   Authorization - 

At the bottom of this page is the  Authorization to Evaluate form.  You can either email, or print and include this with the media to be recovered.  This form gives us your permission to access the media, provides you with a confidentiality agreement, and coordinates your evaluation schedule.

Step 2:   Include -

A.  Brief summary of the circumstances leading to the current state of the defective media. (Your initial call allows us to log a quick synopsis of your situation, but as always more information provided never hurts.)

B. Completed Authorization to Evaluate form.

C. Payment arrangements. Company, Personal, Cashiers Check, or Money Order as well as all major Credit Cards are welcome. Purchase orders are not accepted. Please contact your Customer Service Representative for other arrangements if necessary.

Step 3:   Packaging -

Pack the media to be evaluated in an anti-static or ESD bags, with foam blocks or bubble wrap. PLEASE DO NOT USE 'POPCORN' FOR SHIPPING, (Popcorn packing material tends to generate a static charge during shipping, and does not protect your media).  

Your damaged media will be evaluated within 24 to 48 hours after check-in. Expedited evaluation (2 to 3 hours) is available at your option. Recovery typically takes 3 to 5 days on standard systems. An expedited recovery option will be presented depending on the outcome of evaluation. You will find the fees associated with expedite options listed on the Authorization to Evaluate.

The receiving address for our offices is:

E-Hounds Data Recovery Labs
3180 Curlew Road
Suite 205
Oldsmar, Florida 34677
Adam Sharp,
Mar 21, 2016, 12:16 PM