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Math FAQ

  • Orientation?  During your Orientation, you will be introduced to many of the computing resources available to you as a graduate student. As instructed before arriving, you should already have activated your University Directory ID. With your Directory ID, you can view your transcript, student account, or grades; you can also add and drop courses, view course descriptions, and find out the books that will be used in each of your classes.
  • Online Student Services?  Testudo is a Web-based, one-stop-shop to online UM student services--resources that you will need to use throughout your years at Maryland. It allows you to perform transactions such as planning each semester's class schedule, checking seat availability in the classes you want to take, actually registering yourself into your classes, and viewing individual registration and course information, financial account information, grades, exam schedules, and more.  Visit Testudo for a complete listing of online student services you can use from the comfort of your own space.
  • Graduate student information?  The Graduate Catalog ( is a good source of general graduate related education.  The Math department web page ( also has good information under the Graduate menu.
  • E-mail, Computer Accounts?   Before being able to access most online resources at the university, you need to establish your online identifier, your Directory ID, and an associated password here.  Once your Directory ID and password have been established, you can activate your Glue/TerpConnect account for accessing Linux systems and for managing your personal web page.  The Directory ID is also required before you can request your Google Apps account or your Google Apps account.
  • Need help with computing issues?  You can contact the Math and Physics computing help desk or the Division of Information Technology Help Desk which provide technical support for computer accounts, e-mail, Web pages, and other services.  The Math help desk can be reached at 301-405-8582,, or Physics 1301j.   The OIT Help Desk ( can be reached at 301-405-1400,, or Computer and Space Sciences room 1400.
  • Computer Ownership?   The university has a discount computer purchasing program offering Dell and Apple computers at discount prices, with additional benefits such as extended warranty protection and on-campus warranty repairs. Visit for the latest information. Some departments may also have specific recommendations, so you should check with your college’s IT department about requirements before purchasing a new computer.
  • Get Connected?  You can access Maryland's networked resources from off campus through your own Internet Service Provider. While on campus, the university also has one of the largest known wireless networks for a school of its size. All students whose computers have wireless cards can access the wireless network from almost anywhere on campus. Visit for more information.
  • Computer Labs and Specialized Software?   You can use Maryland's networked computers and specialized courseware at a variety of labs on campus. University computer labs ( offer more than just computers and advanced workstations. Some labs are open 24 hours a day, there is access to scanners and printers, and there is specialized courseware, design software, and other tools. The labs are available to you if you do not have your own computer or if you need a different platform or configuration. You may be a commuter who needs computer access while at the university or you may need specialized courseware or software that is required by a specific course.
  • Have special needs?  Assistive technology is available for those who need it.
  • Is Technology Integrated into Coursework?  Technology is being used to support many courses at Maryland through the use of the Internet, e-mail, and/or a variety of online resources.  The Enterprise Learning Management System ( plays a big part of the technology integration.  Visit the UMD learning technologies site for more information.  Math will be doing much more with the new ELMS product that will be implemented in Spring 2013.  Many classrooms have Internet access that enable faculty to "bring in" online materials during lectures. Maryland also has many high-tech classrooms equipped with computer-projection systems.
  • Legal and Ethical Use of Computers?  Do you know what good "Netiquette" is? Are you a socially responsible Internet user? Do you know what your responsibilities are when you use Maryland IT resources? Maryland cares that our students understand ethical issues surrounding the use of information technology. You should be familiar with the university's acceptable use policy (   Project NEThics ( promotes the responsible use of information technology resources through policy enforcement and education designed to inform community members about the legal and ethical implications of IT use. Contact Project NEThics (, or 301-405-8787) when you have questions or need to report an unethical use of IT.
  • Computer Virus Protection?  Practice safe computing! The Division of Information Technology Virus Notification Program (VNP) is available to everyone in the university community. VNP provides antivirus software and updates and warnings for new viruses as they appear.  To find out more about what anti-virus software is supported by UMD and how to get it, visit and search on virus.
  •  Information and Research Resources Online?  You will need many resources beyond your textbooks to complete your courses successfully. University of Maryland Libraries ( are an incredible resource.  You will also have electronic access to full-text articles from newspapers, popular magazines, and research journals from around the world via the Research Port ( The Libraries also give you access to a wide variety of e-journals, e-books, and other electronic resources. 
  • Tomorrow's Internet? You are at a center of Internet research and innovation. The University of Maryland is a charter member of Internet2. Internet2 is working in partnership with industry and government to develop and deploy advanced network applications and technologies, accelerating the creation of tomorrow's Internet.