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Remote Support Session

Remote support sessions are a great way for us to help with problems that are not on campus. Follow these steps to start a remote support session:

  1. Call in to your Help Desk to schedule a time for the session. We're open Monday through Friday, 9 AM to 5 PM.

    Physics and Math Help Desk
    (301) 405 8582

    ECE, ISR, and BioE Help Desk
    (301) 405 3689

  2. Download and run TeamViewer using the appropriate link below.

    Download for Mac
    Download for PC

  3. Once TeamViewer is running, you'll see an ID number and password. When it is time for the support session, call the Help Desk to provide this ID number and password.