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iPad


General

I receive a "Cannot Open Page: Safari cannot open the page because it could not establish a secure connection to the server" error when I try to access Google Apps like Docs, Sites etc... on the iPad.

Go to a webpage that is restricted in the district depending on your user rights like www.youtube.com. A restricted login page should come up. Login with your Novell Username and Password. Once you successfully logged in and are able to see the restricted page try going back to the Google Page you were trying to access.


Email

How do I set up my email on an iPad?

Following the mobile directions for the iPhone: https://sites.google.com/a/googleapps.com/google-apps-learning-center/mobile-users-2

I receive a “Password Incorrect” error when adding my email account or accessing my email on the iPad.

Make sure you are using your full email address as your username. IE: jdoe@eanesisd.net not just jdoe.

To check this setting  go into the IPad Settings> Mail, Contacts, Calendars>under Accounts, select the account you are having the issue with.  Select Account and check the entry for Username, if it does not have @eanesisd.net at the end add it now. Select Done.


I receive "The IMAP server 'imap.gmail.com' is not responding..." error on the iPad.

You may have used the Gmail option when adding your email account to the iPad. Delete the account having this problem and Add a new account using the Microsoft Exchange option as described here: http://www.google.com/support/mobile/bin/answer.py?answer=138740&topic=14252.


My email only goes back 3 days. I want to see more.

  1. Click on Settings
  2. Click Mail, Contacts, Calendars
  3. Under Accounts, click the account you want to change
  4. Click Mail Days to Sync
  5. Choose the best option for you.
When you go back to your email it should download your emails.  This may take a while depending on how many emails and how far back you go.