Top FAQs

Students - use @utexas.edu

Accessing Google Apps

How do I log in to Google Apps? (students only)

  1. Go to https://utmail.utexas.edu.
  2. Log in with your existing user name and password.

How do I change my password? (students only)

  1. Go to https://utmail.utexas.edu.
  2. Click Manage my account
  • click here to view a video tutorial on resetting your UTmail password

Where can I go for help?

  • For questions directly related to logging in to UTmail, contact the University's ITS Helpdesk via phone at 512-475-9400, email, or drop by the lobby of the Flawn Academic Center.
  • For questions related to groups, sharing documents, and other collaborative activities, drop by the College of Education's Laptop Helpdesk in SZB 536 or email lhd@austin.utexas.edu.

Instructors, TAs and Facilitators - use @custom.edb.utexas.edu

Accessing Google Apps

How do I log in to Google Apps? (instructors, TAs and facilitators only)

Option 1:
    1. Go to http://www.google.com/a/custom.edb.utexas.edu.
    2. Log in with your existing user name and password.
Option 2: 
    1. Go to https://mail.google.com
    2. Log in with your @custom.edb.utexas.edu existing email address and password.

Where can I go for help?

How do I change my password? (instructors, TAs and facilitators only)


All Users

Can I open my email or calendar in new tab (not a new window)?

Yes, if you set up your browser to open links in a new window or tab.

Tip: If you want to open Google Mail or Calendar in a new tab instead of a new window, change your settings in your web browser:

  • In Internet Explorer: Go to Tools >Internet Options>Tabs>Settings, and click Let Internet Explorer choose how to open pop-ups.

  • In Firefox: Go to Firefox>Preferences>Tabs, and click Open new windows in a new tab instead.

Requirements and Language Support

Which web browsers can I use with Google Apps?

Google Apps supports the following other browsers

  • Google Chrome
  • Internet Explorer 7+
  • Mozilla Firefox 2.0+
  • Apple Safari 3.0

Are there any other system requirements?

No. Because Google Apps runs in a web browser, you just need to use a supported browser.

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