iOS Support Team

We are committed to protecting the information security of CPS students in accordance with the latest version of the Student Online Personal Protection Act.

What is SOPPA?

The Student Online Personal Protection Act, or SOPPA, is the data privacy law that regulates student data collection and use by schools, the Illinois State Board of Education, and education technology (EdTech) vendors.

On August 23, 2019, Illinois Governor J.B. Pritzker signed into law a new version of SOPPA that gives parents greater control over student data. Among the changes is a new requirement to enact breach notifications that are available to the public.

SOPPA will also require Illinois school districts to provide additional guarantees that student data is protected when collected by EdTech companies and that data is used for beneficial purposes only. The law is effective on July 1, 2021.

If you use Ed Tech products in your job or the classroom, be sure it’s through an approved vendor. Here are sites with more great SOPPA information:

• See our CPS Intranet, "Educational Technology and the Student Online Personal Protection Act (SOPPA)" section.

• CPS.edu/SOPPA  - Information that is available to everyone.

• If any App has not been Approved, encourage vendors to go through the RFQ process for approvals if they haven’t already.

• OCS SOPPA survey

If you cannot find a preferred product in the catalog, please reach out to the Ed Tech team at edtech@cps.edu, to identify a high-quality alternative or to learn about upcoming opportunities for new Ed Tech products to join the CPS Ed Tech Catalog. You may also share a copy of this informational flyer with Ed Tech vendors who are interested in joining the catalog. 

To see an up-to-date list of products that may be used currently, please refer to the LearnPlatform. Products that are designated as either “Approved for Use” or "In-Process" may continue to be used.  LearnPlatform can be accessed by using your CPS credentials or by visiting your CPS RapidIdentity portal. School-based purchases of any of the Ed Tech products listed in the catalog should be accessed through either Clever or RapidID, the two district-approved auto-rostering portals. View details of the legislation.

iPads must run at least iPadOS  16.3 or later to support the classroom and remote learning apps. The following iPad models support the potential district GSuite apps:

• 5th gen iPads

• 6th gen iPads

• ​7th gen iPads

• 8th gen iPads

• 9th gen iPads

iPad 2s, 4th gens, iPad Airs, and iPad Air 2s do not support the following apps because they can not update to iPadOS 16.0 or later:

• Google Classroom

• Google Meet 

• Google Chat 

• Any of the district-wide testing apps

How to Identify iPad Models

Also, see the Apple supporting article on how to identify your iPad model. Find out which iPad model you have.

Collecting Student Devices (iPads)

As you know, many iPads were deployed during the pandemic. All iPads that are collected will need to be erased and re-enrolled into Jamf.

If you think you may have any iPads with Apple IDs on them, it would be a good idea to communicate with families now, informing them to make sure they sign out of their iPads (iCloud or App Store) before devices are returned to school.

The iOS Team has created an end-of-year iPad Collection, Prep & Storage document to walk you through the process.

Maximizing Battery Life and Lifespan: “Battery life” is the amount of time your device runs before it needs to be recharged. “Battery lifespan” is the amount of time your battery lasts until it needs to be replaced. Maximize both and you’ll get the most out of your Apple devices, no matter which ones you own.

Taking proactive steps in responding to COVID-19, some have inquired how to best clean Apple products.

Apple products are made with a variety of materials, and each material might have specific cleaning requirements. To get started, here are some tips that apply to all products:

• Use only a soft, lint-free cloth. Avoid abrasive cloths, towels, paper towels, or similar items. 

• Avoid excessive wiping, which might cause damage. 

• Unplug all external power sources, devices, and cables.

• Keep liquids away from the product, unless otherwise noted for specific products.

• Don't get moisture into any openings.

• Don't use aerosol sprays, bleaches, or abrasives.

• Don't spray cleaners directly onto the item.

For those preparing for enhanced deep cleaning, it is OK to use a disinfectant on Apple products.

Using a 70 percent isopropyl alcohol wipe or Clorox Disinfecting Wipes, you may gently wipe the hard, nonporous surfaces of your Apple product, such as the display, keyboard, or other exterior surfaces. Don't use bleach. Avoid getting moisture in any opening, and don't submerge your Apple product in any cleaning agents. Don't use it on fabric or leather surfaces.

If liquid makes its way inside your Apple product, get help from an Apple Authorized Service Provider or Apple Retail Store as soon as possible. Liquid damage isn't covered under the Apple product warranty or AppleCare Protection Plans, but you may have rights under consumer law. If you plan to visit an Apple Retail store, make a reservation at the Genius Bar.

For more detailed instructions, review the "How to clean your Apple products” supporting article.

Information provided by our Apple Systems Engineer.

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Good news! New iPads delivered to your school will already come enrolled in Jamf Pro. You just need to:

• Rename the devices following the CPS naming convention: Oracle ID-Cartxx-additional identifier. For example, ​12345-Cart01-iPad 01

• Create a new group for the iPads, or add them to an existing group in Jamf 

• Deploy Apps Remotely

Visit our Jamf Pro Management to learn more. 

Google Chat

Google Chrome

Google Classroom

Google Docs

Google Drive

Google Meet

Google Keep

Google Meet

Google Sheets

Google Slides

DRC Insight

ISBE ISA 2022

NWEA

TestNav

Safari Montage

Riverside Data Manager

MAP RF 

LockDown Browser

SecureTestBrowser

i-Ready Connect

Cisco Security Connector

Jamf Self Service

Clips

iMovie

Keynote

Numbers

Pages

GarageBand - Only available via Self Service because of its size.

SOAR

mClass (Amplify)

i-Ready Portal