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Tech Training May 2016

posted by Whitney Greenwell   [ updated ]

The past month I have received a lot of questions about SharePoint and Outlook tasks, so these trainings are geared toward the most popular issues within Technology Services lately!

RSVP: training.ccis.edu




Wednesday May 11– SharePoint Users & Groups
10:00a – 11:00a BUH 107
2:00p – 3:00p Online


Thursday May 19 – Outlook Tasks
10:00a – 11:00a BUH 104
2:00p – 3:00p Online


Tuesday May 24 – SharePoint Calendar
10:00a – 11:00a BUH 104
2:00p – 3:00p Online

Spring Cleaning: Make Sure You’re Secure!

posted Apr 26, 2016, 8:28 AM by Whitney Greenwell

 

Spring Cleaning: Make Sure You’re Secure! 

For the last part of our spring cleaning series, make sure you’re data is secure! After cleaning everything up, go through and update passwords, clean up your security to keep a safer online presence!



Check to Ensure Protection
Check your devices and make sure they are all password, passcode, or fingerprint protected. The same for your accounts, making sure they are protected as well. Once you are sure everything is protected you can move on to the next steps for better protecting each account.


Two-Factor Authentication
Turn on two-factor authentication on accounts that offer this service. Critical accounts such as cloud services, banking, and social media are usually the accounts to offer two-factor authentication. Make sure you are always two steps ahead!


Make Better Passwords
By creating better passwords you can lower your risk for data loss. Create difficult, original passwords by combining upper and lower case letters, with numbers and symbols.


Make Unique Passwords
If you use the same password for each account and once is hacked, essentially all of your accounts can be hacked! Make sure each account you create a password for is unique and unlike your other accounts.


Stay Up to Date
Stay up to date with the latest security information by following our Cougar Security blog. You can regularly visit the page or subscribe for email updates at www.ccis.edu/cougarsecurity


To view or download the PDF version of this tech tip, click here

Spring Cleaning: Browser History

posted Apr 18, 2016, 10:19 AM by Whitney Greenwell   [ updated Apr 18, 2016, 10:34 AM ]


Spring Cleaning: Browser History

Deleting your browser history can not only speed up your computer and browser performance but can protect the security of your computer, as well as those pesky ads that are targeted to you based on the websites you have visited.

Files to Delete: Temporary Internet files, cookies, website history, information entered into websites, saved passwords, temporary information stored




Internet Explorer
1. In an Internet Explorer browser, select the Tools menu in the top navigation bar.
2. Click Delete Browsing History…
3. A window will pop up, select what data you are wanting to clear.
4. Click Delete






Mozilla Firefox
1. With the menu button in the top right, open the menu and select Options


2. This will open a new tab. Navigate to Privacy in the toolbar on the left. 


3. Click the link that says clear your recent history. This will bring up an options window.
4. Select the time range of data you want to erase at the top.
5. Check the boxes with the kind(s) of data you want to erase.
6. Click Clear Now






Google Chrome
1. With the menu button in the top right, open the menu and select Settings


2. This will open a new tab. At the bottom of the settings page, click Show advanced settings… 


3. Scroll down to the Privacy section and click Clear browsing data… 


4. A window will pop up where you will choose the time range of data you want to erase.
5. Then check the boxes with the kind(s) of data you want to erase.
6. Click Clear browsing data



To view or download the PDF click here.

Did you miss our Cloud Security Training this past week?

posted Apr 15, 2016, 5:43 AM by Whitney Greenwell   [ updated Apr 15, 2016, 5:46 AM ]

You can find the slides on the Documentation Page under Security Awareness --> Cloud Security Training.

https://docs.google.com/a/cougars.ccis.edu/viewer?a=v&pid=sites&srcid=Y291Z2Fycy5jY2lzLmVkdXxjYy10ZWNobm9sb2d5LXNvbHV0aW9ucy10cmFpbmluZ3xneDozOGZkYzUyYjg4NjE1YWM4

 Or click here to view the PDF directly.

Spring Cleaning: Computer Files

posted Apr 11, 2016, 9:33 AM by Whitney Greenwell   [ updated Apr 11, 2016, 9:37 AM ]


Take some time to sort through your files to organize and clean up your computer.
*Follow these steps for any personal files. If you are using this tip for work files, or your work computer, make sure you know what you are deleting or moving before doing so.


Organize File Folders
Whether you like a few folders or many folders within folders, organize your files into sections you will remember. Create folders and organize your items into them before doing any other cleanup. This will help you know what files you have and what areas need the most cleanup. Already having created folders also gives you folders to put files into as you clean things up. Make sure you choose an organization system that makes sense to you.


Naming Files and Folders
Make sure you name files and folders that have meaning to you. With an accurate file or folder name you will be able to find items easier as well as keep items organized easier. It may take an extra few seconds to name, but think of how much time you’re saving for when you need to find that file! However, watch out for long file names, if it is too long the computer will have a difficult time moving or opening it, and may not do so at all if the title is too long.


Delete Duplicate Files
Hopefully you don’t have too many of these. Duplicate files are most commonly photos or music files. Deleting these duplicates will help speed up your computer as well as ensuring files are not being edited on different versions.


Clean Up and Organize Your Desktop
Files on your desktop are not backed up to any drive or cloud, so keeping items on your desktop can be risky. Only keep files on your desktop that you need there, or program shortcuts. This will also help keep your files organized into their folders for easy searching. If you absolutely have to have everything on your desktop, there are many desktop organizer backgrounds you can find online to help with sorting your desktop icons.
If you know about creating shortcuts, it can be useful to limit your desktop icons to shortcuts.


New Files
Make sure, as you get new files, you keep them organized as well. When you download a file, if you plan to keep it, sort it into the appropriate folder. This will help with organization over time and keeping your files cleaned up.


For more ideas check out the Electronic Filing board on our Tech Services Pinterest


To view or download the PDF version of this tech tip, click here.

We're Hiring!

posted Apr 8, 2016, 9:18 AM by Whitney Greenwell   [ updated Apr 12, 2016, 6:48 AM ]





The Solutions Center is now hiring student and part-time employees!

Working at the Solutions Center you can:
-Gain valuable customer service skills
-Become familiar with various computer operating systems
-Become confident in taking and receiving phone calls
-Learn beneficial team-working skills
-Develop and build organizational skills 
-Meet new people and build awesome new friendships!

Log in to epicor.ccis.edu and fill out the application today!

For further information or questions regarding the position, please contact the Solutions Center at 573-875-4357 or come to 01 Launer Basement during our walk-in hours.

Tech Tip Tuesday: Backing Up Your Computer

posted Mar 24, 2016, 10:47 AM by Whitney Greenwell   [ updated Apr 4, 2016, 1:09 PM ]



Most people backup their files in one of two ways: to an external drive, or somewhere on the Internet. It’s really easy, and you only need to set it up once! 

DISCLAIMER: Even though this process can be simple, we’re not responsible for any data loss. Make sure you read through each part carefully and you should be fine! If you have any questions or doubt then feel free to reach out and ask for help! It’s better than losing everything!

For further questions or help, find our contact information here.



Windows 7: Backing Up To A USB Drive

1. You’ll need an external hardrive for this, preferably one that holds more than your computer can.
2. Plug in external hard drive to USB port
3. Click the Start Button
4. Type backup into the search box
5. Click on Backup and Restore
6. Choose Set up Backup
7. When Windows has finished preparing, select your external hard drive and click Next
8. Click Let Windows Choose
9. Press Next
10. Then click Save settings and run backup.
11. You’re all done! Windows will backup automatically from now on. Make sure you leave your hard drive plugged in, or if you’re on a laptop, set a reminder to plug it in often.


Windows 8: Backing Up To A USB Drive

1. You’ll need an external hardrive for this, preferably one that holds more than your computer can.
2. Plug in your external hard drive to the USB port
3. Open your start screen and start typing file history settings
4. In the search results panel, click File History Settings
5. Click Select a drive
6. Choose your external hard drive from the list.
7. Click Turn on
8. All done! Windows will backup all your files automatically from now on. Make sure you leave your hard drive plugged in - or at least plug it in often.


Mac: Backing Up To A USB Drive
WARNING: Make sure your new USB drive is totally empty! Time Machine will usually *erase the drive* so it can work. So if you have files you want saved, take them off of the external hard drive first.

1. You’ll need an external hardrive for this, preferably one that holds more than your computer can.
2. Plug in your external hard drive to the USB port
3. Open the Apple menu (in the top left of your screen)
4. Choose System Preferences
5. Click on Time Machine
6. Click Select Disk
7. Choose your USB hard drive from the list and select Use Disk
8. You’re done! Your Mac will back itself up automatically from now on. If you’re using a MacBook, make sure to plug in your hard drive regularly so it can save your files!


Linux: Backing Up To A USB Drive
Every Linux distribution offers various tools to backup your data. Below are the instructions for Unbntu.

1. You’ll need an external hardrive for this, preferably one that holds more than your computer can.
2. Plug in your external hard drive to the USB port
3. Open the HUD (click the Ubuntu button in the Dash)
4. Type Backup
5. Click on the search result Backup
6. Click on Just show my backup settings
7. Activate Automatic backups
8. Choose the location to store your backup on the tab Storage (your external drive).
9. Choose how often to backup on the tab Schedule (The more often, the better!)
10. Click on Back Up Now on the tab Overview to start backing up.
11. All done! Ubuntu will backup all your files automatically from now on. Make sure you leave your hard drive plugged in - or at least plug it in often.


Backing Up Online
A simple way to start saving your files to the internet is by using OneDrive, Dropbox, Google Drive, or even Amazon Cloud Drive to backup the most important things you’re working on right now. These “online drives” usually don’t have too much space, and only backup one folder on your computer. However, this is great for students and business people who need to keep their most important documents safe.

If you’d rather back up absolutely EVERYTHING (good on you!) - and you want to do it online - just search for “online backup reviews” on your favorite search engine. It can help you choose the service that’s right for you. 

To view or download the PDF version of this tech tip, click here.

Happy Easter! The best of Google Easter eggs

posted Mar 24, 2016, 10:36 AM by Whitney Greenwell

Google is known for its Easter eggs, so enjoy this list of the best Easter eggs they've done on this Easter Sunday!

1. The Barrel Roll: Type into Google search "do a barrel roll" to see your screen take a tumble.

2. Ocean Travel Suggestions: Type in directions from one point to another that crosses the ocean, see what advice they come up with for crossing the water.

3. Askew: Type into Google search "askew" for a tilted view.

4. Gravity: To view the Chrome experiment visit Google Gravity here.

5. Pirate: Some identify with Pirate language better, there's a Google for you here.

6. Pig Latin: Or there's Pig Latin here.

7. Atari Breakout: Head over to Google images and search for "Atari Breakout".

8. Roll a Die: Type into Google search "roll a die" and Google will do it for you.

9. Flip a Coin: Type into Google search "flip a coin" and Google will do it for you.

10. Pac Maps: When navigating in Google Maps, click the Pac-Man button in the bottom left corner.

11. 1998: Type into Google search "Google in 1998" to see the original google screen.

12. Top Trumps Food: Type in two foods (i.e. "apples vs organges") and bring up the breakdown of each side by side.

Tech Tip Tuesday: Converting Files Between Word and Docs

posted Mar 21, 2016, 7:31 AM by Whitney Greenwell

Converting files between Microsoft Word and Google Docs
https://docs.google.com/a/cougars.ccis.edu/viewer?a=v&pid=sites&srcid=Y291Z2Fycy5jY2lzLmVkdXxjYy10ZWNobm9sb2d5LXNvbHV0aW9ucy10cmFpbmluZ3xneDo2NGIwMmZlN2MzYzkwMDA5

Tech Tip Tuesday: Basic Formulas in Excel

posted Mar 14, 2016, 10:34 AM by Whitney Greenwell

Basic Formulas in Excel: add, subtract, multiply, divide
https://goo.gl/JJNjJW

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