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2011 student survey

Most important services

The survey asked students to rate the importance of various services to them. The following were the 10 services rated either "Important" or "Very Important" by the highest percentage of students:
  • Network speed 
  • E-mail services 
  • Wireless access to the Internet on campus 
  • Overall library service
  • Overall computing service 
  • Moodle 
  • Public computers in the library
  • Access to online resources from off-campus
  • Support when you have a computing problem
  • Quiet work space in the library  

Highest satisfaction

The survey also asked students to rate their satisfaction with various services. The following 10 services received the highest number of "Satisfied" or "Somewhat Satisfied" ratings:
  • Overall library service
  • E-mail spam filtering
  • Public computers in the library
  • E-mail services
  • Library databases
  • Campus computing labs
  • Overall computing service
  • Libraries and Technology Web site 
  • Virus protection
  • Shain Library reference services  

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