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2012 student survey

Most important services

The survey asked students to rate the importance of various services to them. The following were the 10 services rated either "Important" or "Very Important" by the highest percentage of students:
  • Availability of wireless access on campus
  • Performance of wireless access on campus
  • E-mail services
  • Campus printers
  • Access to online resources from off-campus
  • Physical comfort in the library
  • Public computers in the library
  • Overall library service
  • Overall computing service
  • Moodle

Highest satisfaction

The survey also asked students to rate their satisfaction with various services. The following 10 services received the highest number of "Satisfied" or "Somewhat Satisfied" ratings:
  • Library circulation services
  • Library reference services
  • Library and CTW catalog (Caravan)
  • Library support for your scholarly research
  • Digital image collections (e.g. ArtStor)
  • Interlibrary loan
  • Public computers in the library
  • Overall library service
  • Library databases (e.g. JSTOR)
  • Help Desk

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