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2012 faculty survey

Most important services

The survey asked faculty to rate the importance of various services to them. The following were the 10 services rated either "Important" or "Very Important" by the highest percentage of faculty:
  • Access to online resources from off-campus
  • Overall computing service
  • E-mail services
  • Overall library service
  • Virus protection
  • E-mail spam filtering
  • Support when you have a desktop/laptop computing problem
  • Library databases (e.g. JSTOR)
  • Desktop/laptop computer replacement
  • Availability of wireless access on campus

Highest satisfaction

The survey also asked faculty to rate their satisfaction with various services. The following 10 services received the highest number of "Satisfied" or "Somewhat Satisfied" ratings:
  • Library circulation services
  • Library reference services
  • Library liaison program
  • Overall library service
  • Library research instruction for academic courses
  • Interlibrary loan
  • Public computers in the library
  • E-mail services
  • Library support for your scholarly research
  • Virus protection






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Amanda Watson,
Jul 17, 2012, 11:14 AM
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Amanda Watson,
Jul 17, 2012, 11:14 AM
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