This page is intended to be a list of Next Generation 9-1-1 resources for Colorado 9-1-1 professionals.

“Let me be clear: just because the slow implementation of next-generation 9-1-1 is understandable doesn’t make it excusable. Today’s fractured implementation of 9-1-1 and NG9-1-1 capabilities leaves Americans confused and at greater risk. Lives are at stake. We have to do better.” –Federal Communications Commission Chairman Tom Wheeler addressing the APCO International conference in Washington, D.C., August 2015

The Basics

At its most basic, NG9-1-1 is an initiative by professionals in the 9-1-1 industry to replace the existing 9-1-1 network with one based on Internet Protocol technology, allowing new communications technologies to be integrated into the network and gaining other benefits by replacing analog systems with a flexible, diverse, and intelligent design.

NG9-1-1 in Colorado

In 2010, The National Emergency Number Association worked in conjunction with the Colorado 9-1-1 Resource Center and a working group of Colorado 9-1-1 stakeholders to conduct a test implementation of the NENA's Next Generation 9-1-1 Transition Policy Implementation Handbook, using Colorado as the test state. The result of that implementation is the NENA's Next Generation 9-1-1 Transition Policy Implementation Handbook: Application of the Implementation Checklist, published in June 2011.

Also in 2011, the Colorado 9-1-1 Resource Center contracted with Mission Critical Partners, a public safety consulting firm, to conduct a study to determine options for the future transition to NG911 in Colorado. This study focused on three primary considerations:

  • Technology

  • Funding

  • Governance

The results were unveiled at the 2011 Colorado 9-1-1 Issues Summit on August 29.

The recommendations in this report and the next steps for Colorado were discussed at an NG9-1-1 Summit on January 30 and 31, 2012. Based on the results of that discussion, an NG9-1-1 Steering Committee was formed to further explore the options for a transition to NG9-1-1 in Colorado. Many of the discussions from the Steering Committee are incorporated into the Colorado State 9-1-1 Plan.

In January 2013, CenturyLink presented a plan for a transition to NG9-1-1 in Colorado to the Public Utilities Commission's 9-1-1 Advisory Task Force.

In March 2013, Bandwidth presented their plan to the Task Force, and Level 3 presented to the Task Force their NG9-1-1 services in July 2013.

In July 2013, the Colorado Public Utilities Commission held an Informational Hearing on NG9-1-1. The presentation slides prepared by staff are available here, and the audio of the hearing is available here.

In February 2014, the Colorado Public Utilities Commission held an NG9-1-1 workshop. Recording and presentation materials are available on the Commission website.

In December 2018, the Colorado Public Utilities Commission adopted a tariff to provide a statewide ESInet beginning in October of 2019.

In January 2020, CenturyLink migrated the first PSAP to the ESInet.