Title III Project - Progress Blog

On October 1, 2012, Central Carolina Community College was awarded a five-year, $1.65 million Title-III Strengthening Institutions Program grant by the U.S. Department of Education.  The grant project is title The MAP to Higher Achievement: Maximizing Academic Persistence with a College Success Center.


We use this blog to communicate our project's progress.  Any feedback or questions are welcomed at success@cccc.edu.

Spring 2015: Student Awareness

posted May 11, 2015, 5:57 AM by Mike Beck   [ updated May 11, 2015, 6:32 AM ]

Project Goal 1:
To maximize student access and success through creation of the College Success Center (CSC) that practices intentional student support and intrusive advising activities.

Project Goal 2:
To develop and sustain high-performing employees who utilize technology to improve student achievement.

Project Goal 3:
To champion the implementation of effective technologies to improve productivity and positively impact student retention, persistence, and graduation.


Over the course of only one year, it is clear that as ACA instructors and success coaches have helped the overwhelming majority of our students that are enrolled in ACA courses become acquainted with the resources and skills that they need to be academically successful.

This success can greatly be attributed to the nearly 600 meetings that occurred this semester between success coaches and students. 



Advising Works!

posted Apr 16, 2015, 10:15 AM by Mike Beck   [ updated Apr 16, 2015, 1:57 PM ]

Goal 1: To maximize student access and success with creation of the College Success Center.

Goal 3: To champion the implementation of effective technologies such as advising/early-alert (EA) software.

Success coaches in the College Success Center, along with faculty and staff have been actively advising students over the past few weeks.  Their hard work and commitment toward our students is making a difference!

After only six days of registration, over 1,200 students have registered for summer and/or fall classes, compared to only 873 on Day six of spring 2014 registration (an increase of nearly 38%).


Enhanced Technology Continues to Help Guide our Practices

posted Mar 21, 2015, 4:16 PM by Mike Beck   [ updated Mar 21, 2015, 4:46 PM ]

Goal 2: To develop and sustain high-performing employees who utilize technology to improve student achievement.

We are at it again!

In February, Central Carolina Community College was the first educational institution to receive the upgrade to Aviso 2.1.  And the best thing about the upgrade?       Most of the improvements came from suggestions from our Faculty and Staff!

Upgrading Aviso and making it better for students, faculty, and staff, helps CCCC move forward towards our new institutional goals from our Strategic Plan:

  • Goal 2: Student Access - Central Carolina is committed to learning by providing broad and intentionally planned access to its programs and services, and to removing barriers to enrollment and progression.

  • Goal 3: Student Success - Central Carolina is committed to learning by supporting and assisting students in achieving their educational goals.

  • Goal 7: Collegiate Environment - Central Carolina is committed to learning by fostering a culture that optimizes the student experience and the learning environment.

So what can we expect from the new and improved Aviso?  Here are a few of the highlights:

  • Improved Student Profile

    • The student profile will now support multiple phone numbers.  If a student has multiple phone numbers listed, faculty and staff will also be able to “verify” which phone number works best for reaching the student.

    • The student’s Success Team (Faculty Advisor & Success Coach) will now be visible at the top of the screen regardless of which tab is open.

  • Improved Term Tab

    • Faculty and Staff members will now be able to filter the Term tab to show classes that the student is currently registered.

    • The term tab will now also show the course credit for each class, the date of registration, and the date a course was dropped.

  • Better Messaging

    • Now, when the Message button is selected, a new Messaging window will appear, rather than the user being taken to a completely new screen.

"Through in Two" Campaign & Aviso Alert Plans

posted Feb 23, 2015, 7:08 PM by Brian Merritt

Through in Two
Goal 1
: To maximize student access and success through creation of the College Success Center (CSC) that practices intentional student support and intrusive advising activities.

Goal 3
To champion the implementation of effective technologies that improves productivity and positively impact student retention, persistence, and graduation.

To move the Title III project forward effectively, the College Success Center must continue to encourage participation in project activities that can encourage greater levels of persistence and graduation in alignment with goal #1.  Beginning in February 2015, the Through in Two campaign slogan will be used throughout the continuation of the project to encourage students to participate in enhanced tutoring, to visit the Success Center, and to use the new Aviso academic advising system to plan and communicate with their academic advisors/success coaches.

Faculty and staff were notified about the Aviso Grade Alert schedule via this semester's Student Learning Matters newsletter.  In accordance with project goal 3, we continue to improve our communication and cooperation with faculty to encourage consistent utilization of their Blackboard Grade Centers.  Consisten updates in the Bb Grade Center ensure timely and accurate grade alerts sent to success coaches and advisors at key points during the semester.

Awesome Progress with Retention and Success!

posted Jan 16, 2015, 9:58 AM by Brian Merritt   [ updated Jan 16, 2015, 1:12 PM ]

Goal 1: To maximize student access and success through creation of the College Success Center (CSC) that practices intentional student support and intrusive advising activities.

When Central Carolina proposed its Title III grant in 2012, fall-to-fall retention was 51% and fall-to-spring retention averaged 60%.  Over the past three years, with the implementation of the College Success Center, positive incremental increases have resulted from more intentional and intrusive advising methods at the college.

YearFA to SP Retention
 2009-12 60%
 2012-13 65%
 2013-14 69%
 2014-15 72%

Enhancements to intentional methods of student support include grade and attendance alerts from the Aviso Early Alert and Academic Planning system throughout the semester.  Additionally, the College Success Center uses automated phone calls that remind students to make tuition payment arrangements and to meet with their advisors to register for classes during key time periods.  These efforts reduced non-payment de-registration from highs over 600-700 students in past semesters to just under 125 students this past spring.

Spring 2015 New Student Orientation was also a tremendous success. The college welcomed 94 new CCCC students last week during our day and evening session of NSO.  Spring NSO attendance almost doubled from the previous academic year and faculty and staff involvement tripled.  These numbers stand as firm evidence of the institutional commitment to first-year experience programming.

NSO 3NSO 2015

Fall 2014 Progress: Advising Preparation Strategies and Marketing Campaign Efforts

posted Dec 18, 2014, 8:03 AM by Brian Merritt   [ updated Dec 18, 2014, 8:09 AM ]

Project Goal 1:
To maximize student access and success through creation of the College Success Center (CSC) that practices intentional student support and intrusive advising activities.

The Title III team has taken significant strides toward enhancing the Academic Advising process at CCCC through first year experience courses and an advising marketing campaign.

First-Year Experience Courses

Our first year experience courses incorporated a Academic Advising Preparation Worksheet which helps students develop an online Aviso success plan and a full college and career success plan prompting them to work with an academic advisor.  The new worksheets were introduced this semester and have already empowered students to strategically progress towards their individual academic and career goals.

Advising Marketing Campaign

In addition to traditional registration e-mails and phone messages sent to students, the Title III team developed posters, radio and television ads, and social media blasts encouraging students to meet with their advisors.  Faculty advisors were also presented with desk reference guides reminding them of advising best practices and stickers to distribute to students who registered early.

The combined Title III advising efforts helped push early registration numbers to an institutional high with over 1,011 (25% of the current study body) registering for Spring 2015 courses within the first three days of open registration, and over 60% had registered by the end of the Fall 2014 semester compared to previous highs of around 50%.

Advising Poster

October 2014 Updates: Student Success Advocate and Student Learning Matters newsletter....

posted Oct 22, 2014, 5:15 AM by Brian Merritt   [ updated Oct 22, 2014, 5:21 AM ]

Project Goal 1:
To maximize student access and success through creation of the College Success Center (CSC) that practices intentional student support and intrusive advising activities.

Student Success Advocate position
While current college services address academic success, statistical analysis of qualitative and quantitative student data compiled though Title III initiatives and focus group results from our external evaluator indicated a strong need for non-cognitive support for Health Science Students. We addressed this need with the development of the Student Success Advocate position.  The Student Success Advocate is a part-time mental health professional who provides intentional student support and promotes student success by:

  • Assisting Health Sciences students with intentional support, such as academic, personal, mental or social issues that may interfere with student success.

  • Giving "at-risk" students the opportunity to explore issues and share concerns about college life to improve communication and interpersonal skills, manage stress effectively, and make positive changes in life that lead to increased retention.

  • Assisting curriculum students and faculty in determining the nature of the crisis, appropriate counseling referral, retention strategies, coping skills and choices that lead to successful student outcome.

  • Working with students without disabilities to enhance retention by providing students and faculty with resources and suggestions that aid in retention.
We will pilot the Student Success Advocate position for the remainder of the 2014-15 academic year and use resulting data to determine the feasibility of a more permanent position within the College to serve our student population.

Student Learning Matters - October 2014 Newsletter
Click the image or link below to see October updates from the Division of Student Learning.  This edition contains great updates related to Title III Project Goal 3, related to the implementation of the Aviso early alert system!
SL Matters Newsletter - October 2014

Title III - Years 1 and 2 in Review

posted Sep 22, 2014, 7:16 AM by Brian Merritt   [ updated Sep 22, 2014, 7:21 AM ]

The innovative and data-driven practices of the Title III project at Central Carolina have exceeded goals for grant years one and two.  In response to the incredible progress, Central Carolina initiated a sub-division within the Student Learning Division: College Success and Student Transitions. 

The Title III grant narrative called for the creation of a comprehensive College Success Center by year 2017.  Due to the great progress of the Title III grant, the College Success and Student Transitions department was created during summer 2014 to formally unite all Title III services at an earlier-than-anticipated date.

This new department combines the College Success Center, Writing & Reading Center, and the enhanced tutoring services of the Academic Assistance Center into one department under the direction of our Title III Activities Director, Torry Reynolds, as Director of College Success and Student Transitions.

To view a full presentation about Title III Years 1 and 2, click here or the image below to the right.  In next month's blog, expect a preview of results from year 2 in relations to enrollment, retention, persistence, and graduation rates!

Enhanced Advising and Learning Technology Training

posted Aug 25, 2014, 5:51 AM by Brian Merritt   [ updated Aug 25, 2014, 6:00 AM ]

Goal 2: To develop and sustain high-performing employees who utilize technology to improve student achievement.

This August, 73 CCCC Curriculum Faculty Members participated in Enhanced Advising and Instructional Technology Training; an interactive training workshop focusing on data-driven academic advising strategies and innovative uses of learning technology that can help to boost student achievement.

Appreciative Advising, Aviso, Bb

One Faculty Member provided the following remarks about the training:
"I just wanted to let you know how much I enjoyed the training on Thursday.  I appreciate how much time and effort that was put into it, to make it worthwhile.  So often, training sessions are not really worth the time given up to attend.  But, Thursday was different!  I learned a lot, and the presentations, especially yours, were so good!  It was well worth the drive to Sanford.  In my 44 years of industry and education, it was one of the best!"

Momentum gained from the August training workshops will be amplified throughout the college beginning with mini-training sessions for advisors throughout the semester, the introduction of new advising appointment scheduling software, and the reconstituting of the college-wide Academic Advising Committee in the Fall 2014.
Faculty Training 2014


Maximizing Access and Success with an Enhanced First Year Experience Focus!

posted Jul 17, 2014, 5:20 AM by Brian Merritt   [ updated Jul 17, 2014, 5:30 AM ]

Project Goal 1:
To maximize student access and success through creation of the College Success Center (CSC) that practices intentional student support and intrusive advising activities.

One of the methods that Central Carolina CC now provides intentional student support is the First Year Experience initiative!  As of July 17, 2014, over 600 new students, family members and friends have been welcomed into the Central Carolina community through our enhanced New StudentOrientation (NSO) sessions.  During NSO, participants are connected with key campus community members and introduced to programs services that promote student success.  This is a change from only 200 students total attending a 2-hour session a few summers ago.

NSO 2014

The path to success doesn’t stop with NSO. 

To date, over 500 students are registered for First Year Experience courses (ACA 115 and ACA 122).  Our FYE courses provide a supportive forum for students to actively engage the campus community and implement academic and career strategies leading toward timely college completion and competitive employability.  We fully expect fall ACA 115 and ACA 122 to reach well beyond 600 students during the fall 2014 semester.

Lastly, to engage the entire campus in the FYE process, the College Success Center partnered with students in the Broadcasting Technology Department to create the video below.  This video is used as the NSO "opener" to get students and family members excited about coming to Central Carolina CC.

Central Carolina CC NSO Opening

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