Information Technology Services (ITS) will be performing a major upgrade to its data centers on January 11th. Data centers in Crawford Hall and the Kelvin Smith library will be affected. There will be intermittent outages of campus network services from 12AM to approximately 6AM EST to enterprise applications (e.g., Blackboard, Financials, Student Information System, etc).. The upgrade will greatly enhance the firewall that is used to protect the university’s network, essential services and data. For additional information about this project, please see help.case.edu or contact the ITS Service Desk at email@example.com or 216.368.HELP (4357).