Search this site
"Security Theater: How the Movies Get Security Wrong (and Sometimes Right)" Friday, 10/19, 12 p.m.
Blackboard Learn, Wednesday, February 20th
Globus Online web tutorial, October 18
Google Apps for Education Fall Harvest: Thursday, November 1, 10 a.m. to 4 p.m.
Open forum: Campus Computing Mega Trends, March 21, 9 a.m.
Redesigning Classrooms and Enhancing the Student Experience
Turning Technologies Learning Forum with Dr. Eric Mazur - 9/28/2012
"ITS Connect: A tour of help.case.edu" online Oct. 25 11:30 a.m.
"Security Theater: How the Movies Get Security Wrong (and Sometimes Right)" Friday, 10/19, 12 p.m.
2012 ITS Annual Report
Access Problems to University Systems
Additional Google Apps Coming May 21
Adobe Acrobat XI Professional available on the Software Center
Adobe Connect upgrade 10/23-24
Adobe Creative Cloud available on Software Center
Adobe CS6 Update
Adobe Design Achievement Awards
Adobe Flash Player update advised
Adobe Online Workshop April 14th
Adobe password breach
Advanced Research Computing Seminars
Advanced Research Computing Seminars continue tomorrow, Oct 19th
AnyConnect now compatible with Windows 8, 8.1; Mavericks
Apple OS X Mountain Lion available on Software Center
Apple releases MacBook Air firmware update, recalls some models
Attention CWRU Gamers!
Attention Windows XP users!
Blackboard Learn experiencing slow response time
Blackboard Learn upgrade complete
Blackboard Learn upgrade May 14
CES EduPack 2012 available on Software Center
Change to Case Wiki Service
Changes to Outbound Mail Server
Check your email program security settings
ChemBioDraw Ultra 12 Available on Software Center
CollabTech 2010 Keynote:
Comment on the ITS Strategic Plan Draft
CorelDRAW Graphics Suite X6 available on Software Center
Crawford and KSL intermittent service interruption scheduled for June 12
Data Management Website Launched for Researchers
Data visualization technology brings Mercury to life on CWRU's campus
Don't click on the link in this email
EDUCAUSE Online Information Security Conference May 16th and 17th
Email inbox storage increased
Email security to be updated in mid-July
Endnote X5 Available on Software Center
EndNote X6 available on Software Center
EndNote X7 now on Software Center
ESRI ArcGIS 10 Available on Software Center
Fetch for Mac Now Available on Software Center
Firefox, Thunderbird, and Seamonkey Security Updates Available
Free Support - Open Late!
Gmail App for BlackBerry Being Discontinued
Gonick in Campus Technology magazine
Google Apps changing appearance
Google Apps New Look
Google Calendar online training March 15th 11:30am
Google Drive Available to Campus
Google Launches New Apps Community
Google Mail Training Wednesday, February 15th
Google Reader to be retired July 1, export your data today
Google rolling out new App Launcher
Google Talk Demonstration
Google Talk replacing im.case.edu
Google+ Available November 14
Google: A new activity stream in Drive shows you what’s changed
Hard drive shredding on campus Wed., Dec 19
HCM Upgraded and Enhanced
High Performance Computing Cluster Temporary Shutdown
How safe is your computer or mobile device?
HPCC power source improved
Identity Finder 5.0.1 for Mac available
Intermittent service interruption 5 to 8 a.m. Saturday, Aug. 10
International Travel Support website
iPhone Security Update Available
IT Service Desk partner wins distinguished award
IT Strategic Report
ITS adds Adobe CS6 to Software Center, offers free download for students, faculty and staff
ITS Annual Report 2013 now available
ITS CARE Center winter break hours
ITS Connect: A Tour of TelePresence; Thursday, March 28 11:30 a.m.
ITS Connect: Adobe Connect Meetings part 2, Thursday 1/31 11:30 a.m.
ITS Connect: Google Docs: May 10th, 11:30AM
ITS Connect: Google Forms, Tuesday, April 16 11:30 a.m.
ITS Connect: Google Hangouts, May 23 11:30 a.m.
ITS Connect: Google Sites Thursday, 6/14 at 11:30am
ITS Connect: Google SlideRocket, Feb 28, 11:30 a.m.
ITS Connect: Privacy Awareness is Tuesday, 1/28, 11:30 a.m.
ITS Connect: the Basics of Adobe Connect Meetings, Thursday, Jan 3rd at 11:30 a.m.
ITS Connect: Using an iPad for work and fun
ITS launching eduroam January 23
ITS to hold online training on lynda.com July 19
ITS video featured on NSF US Ignite website
ITS, ideastream share Leakey Foundation event with community
Labview 2013 available on Software Center
LabVIEW Fall 2011 available on Software Center
LabVIEW Fall 2012 available on the Software Center
LabVIEW Spring 2012 edition on Software Center
LabVIEW Updated To Fall 2010 On The Software Center
Labview Updated To Spring 2010 On CWRU Software Center
Learn about Google Hangouts Thursday, May 23, 11:30 a.m.
Learn about moving research data easily, quickly on October 18
Learning forum demonstrates student response technology
Lev Gonick featured on insidehighered.com
LoJack for Laptops $16.95/year for faculty, staff and students' personal computers
Mac OSX 10.7 Lion Released by Software Center
MathCad 15 Now Available
Mathematica 8 Now Available
Mathematica 9 available on Software Center
MathType 6.7 for Mac Available on Software Center
MathType 6.9 available on Software Center
MathType For Windows Updated To Version 6.7 On The Software Center
MathType for Windows upgraded on Software Center
Matlab 2011b available for faculty and staff
Matlab R2012a Available on Software Center
Matlab R2012b is available on the Software Center
Matlab R2013b available to faculty and staff on Software Center
Matlab R2013b TAH for students on Software Center
Matlab Updated To R2010a On The Software Center
Matlab Updated To R2010b On The Software Center
Mavericks not yet compatible with campus VPN client
MediaVision production to be featured on WVIZ/PBS
MediaVision video capture system to undergo maintenance
Microsoft ending support of Windows XP, Office 2013 in April
Microsoft Office 2010 Language Packs Available on the Software Center
Microsoft Office Standard 2011 For Macintosh Available On The Software Center
Minitab Updated To Version 16
Minitab Version 17 available on Software Center
NetWars event Tuesday, 9/27
New (or old) to CWRU: Essential technology tips and tricks - Thursday, August 29 11 a.m.
New Annual License For SAS Available On The Software Center
New Google Applications Available
New Google Applications Available May 21
New SAS JMP software, license available on Software Center
New tool to install and configure your wireless settings
NI VeriStand 2010 Available on Software Center
Notice: Network maintenance 1/16 12 a.m. to 5 a.m.
Notice: Network maintenance 1/24 12 a.m. to 5 a.m.
October is National Cyber Security Awareness Month
Office 2013 available on the Software Center
Online Gaming Platform Steam Compromised
Open forum: Campus Computing Mega Trends, March 21 9 a.m.
Oracle JDeveloper Updated To Version 11g On The Software Center
Origin 8.5.1 available on Software Center
Origin 9 available on Software Center
Origin 9.1 available on Software Center
Parallels 8 available on Software Center
Parallels Desktop 9 available on Software Center
Phishing Attack: Don't Click That!
Phishing: Why You Shouldn’t Click That!
PLANNED INTERRUPTION: Multiple services Saturday, October 5, 8 a.m. to 4 p.m.
Planned Maintenance: Data Centers, January 4th and 11th
Planned Maintenance: Echo360 Personal Capture 3/28 5:30 a.m. to 6 a.m.
PLANNED MAINTENANCE: HCM Sunday, October 13, 7 a.m. to 2 p.m.
Planned Maintenance: Mailing lists and administrative aliases, Tues. Oct. 23, 2 a.m. to 6 a.m.
Planned maintenance: MediaVision Courseware 10/23 3 a.m.
Planned Maintenance: MediaVision Courseware, June 22 1 a.m. to 5 a.m.
Planned maintenance: MediaVision Courseware, Saturday 11/24, 3 a.m. to 6 a.m.
PLANNED MAINTENANCE: QuikPay, Monday, December 3rd, 1 a.m. to 4 a.m.
Planned Maintenance: Registered computer system resources, Thursday Oct 18 2 a.m. to 6 a.m.
Planned Maintenance: Self-service email and password tools, Mon 10/29 2 a.m. to 6 a.m.
Planned maintenance: Self-service email, password tools, Tues. 11/6 2 a.m. to 6 a.m.
Planned Maintenance: Software Center and other web resources, Friday, October 19 2 a.m. to 6 a.m.
Planned Outage: Adobe Connect
PLANNED OUTAGE: Adobe Connect midnight to 6 a.m. Wednesday, Aug. 14
Planned Outage: Adobe Connect Saturday Jan 14th 12AM to 6AM EST
Planned outage: Blackboard Learn 1/7 3 a.m. to 6 a.m. EST
Planned Outage: Blackboard Learn 12/26 to 12/27
PLANNED OUTAGE: Blackboard Learn 6 p.m. Friday, August 16 to noon on Sunday, August 18
PLANNED OUTAGE: Blackboard Learn, Sept 4, 3 a.m. to 6 a.m.
PLANNED OUTAGE: Blackboard Wed, March 14 3AM to 6AM
PLANNED OUTAGE: Blackboard, 12/26 to 12/27
PLANNED OUTAGE: Enterprise applications and web services; Wed. Nov. 27 2 a.m. to 6 a.m.
Planned Outage: Enterprise Services January 11 12AM to 6AM
Planned Outage: HCM
Planned Outage: HCM January 2nd 7AM to 12PM
PLANNED OUTAGE: KSL Databases Sunday, Nov 13 7AM to 10AM EST
PLANNED OUTAGE: May 19 - KSL Data Center
PLANNED OUTAGE: MediaVision Courseware, Sat., 12/28
PLANNED OUTAGE: MediaVision Courseware; Friday, Nov. 29 3 a.m. to 6 a.m.
PLANNED OUTAGE: Non-ERP Databases, October 22nd 7AM to 12PM
PLANNED OUTAGE: Online transcript ordering system Saturday, 9/28 10 a.m. to 3 p.m.
PLANNED OUTAGE: Online Transcript Ordering System Saturday, December 7, 10 a.m. to 3 p.m.
Planned Outage: Online transcript ordering system, Wednesday, December 28 2PM to 6PM EST
PLANNED OUTAGE: QuickPay Saturday, April 13, 9:45 p.m. to Sunday, April 14, 5 a.m.
Planned Outage: QuickPay Sunday, February 12th 2AM to Monday, February 13th 6AM EST
Planned Outage: QuikPAY
PLANNED OUTAGE: QuikPay Monday November 21st, intermittently from 5am AM to 10 AM EST
PLANNED OUTAGE: QuikPay Monday, December 16 1:15 a.m. to 4:15 a.m.
PLANNED OUTAGE: QuikPay Monday, February 17, 1:15 a.m. to 4:15 a.m.
PLANNED OUTAGE: QuikPay Monday, January 27 1:15 a.m. to 4:15 a.m.
PLANNED OUTAGE: QuikPay Monday, July 29 1:15 a.m. to 4:15 a.m.
PLANNED OUTAGE: QuikPay Monday, July 9th 1AM to 4AM EST
PLANNED OUTAGE: QuikPay Monday, June 11th 1AM to 5AM EST
PLANNED OUTAGE: QuikPay Monday, March 17, 2014, 1:15 a.m. to 4:15 a.m.
PLANNED OUTAGE: QuikPay Monday, March 18, 1:15 a.m. to 4:15 a.m.
PLANNED OUTAGE: QuikPay Monday, May 7th 1AM to 4AM EST
PLANNED OUTAGE: QuikPay Monday, September 16 1:15 a.m. to 4:15 a.m.
Planned Outage: QuikPay Sunday, August 7th 11AM to Monday, August 8th 7AM EST
Planned Outage: QuikPay Sunday, January 15th, 2AM to 4AM EST
PLANNED OUTAGE: QuikPay Sunday, July 29th 1 AM to 5 AM EST
PLANNED OUTAGE: QuikPay Sunday, November 13th 2AM to 4AM EST
PLANNED OUTAGE: QuikPay Thursday, August 11th 12AM to 7AM EST
PLANNED OUTAGE: QuikPay Wednesday, November 20 1 a.m. to 5 a.m.
Planned outage: QuikPay, October 28, 1:15 a.m. to 4:15 a.m.
Planned Outage: SIS December 30 3AM to 8PM
Planned outage: SIS, 6 p.m. 12/28 to 6 p.m. 12/30
PLANNED OUTAGE: SmartCART 11/4 to 11/6
PLANNED OUTAGE: Transcript Ordering System Saturday, November 23, 10:00 a.m. to 1:00 p.m.
PLANNED OUTAGE: Transcript Ordering System Saturday, September 14, 10:00 a.m. to 3:00 p.m.
PLANNED OUTAGE: Transcript Ordering System Sunday, November 3, 12:00 a.m. to 3:00 a.m.
PLANNED OUTAGE: Transcript Ordering System Sunday, October 13, 10:00 a.m. to 2:00 p.m.
Protect yourself from cyber threats!
PyMOL, AxPyMOL v1.7 on Software Center
Qualtrics Survey Suite Available on Software Center
Reap the benefits of using Adobe products
Reaping the creative benefits of Adobe Creative Suite® 5
Recording of "ITS Connect: MediaVision Courseware" now available
Reminder to faculty and staff: Run Identity Finder
Reminder: Planned Outage of SIS Friday Dec 30th
RESOLVED: CaseWireless and Eduroam Unplanned Outage
SAS 9.2 MR 2 Available on Software Center
SAS 9.3 available on the Software Center
SAS JMP 10 Pro now on Software Center
SAS JMP 9.02 Available on Software Center
SAS JMP Genomics 6.0 available for free on Software Center
SAS JMP License Updated For 2010 - 2011
SAS JMP Updated To Version 9.0 On The Software Center
Server upgrade July 20 1 a.m. to 5:30 a.m. may affect access to some services
Significant Symantec Endpoint Protection Upgrade On Software Center
SIS PLANNED OUTAGE: Friday 8/12 6pm to Sunday 8/14 6pm EST
Snap With Scanning Updated To Version 10
SPSS 2010-2011 Licenses Are Now Available On The Software Center
SPSS Modeler 15 available on Software Center
SPSS Modeler Now Available On The Software Center
SPSS Modeler Premium 14.2 Available on Software Center
SPSS Modeler Premium Campus Edition with Text Analytics on Software Center
SPSS Statistics 20 Premium Campus Edition available on Software Center
Stata 11 Available through Software Center
Stata 13 available to CWRU students, faculty and staff
Students can build app to win cash
Summer Operating Hours for ITS CARE Center @ Bellflower
Symantec Endpoint Protection 12.1 Available on Software Center
Symantec Endpoint Protection 12.1 RU added to Software Center
Symantec Endpoint Protection 12.1.2 available on the Software Center
Symantec Endpoint Protection 12.1.3 available
Symantec Endpoint Protection 12.1.4 now on Software Center
Think Beyond with Google Apps for Education
Training available on upgraded Toepfer Room
Training: Adobe Connect 8 - Thursday, October 27, 2PM
University intranet re-launching 1/7/2013 without iGoogle
University invited to attend web content management system demonstrations
Unlock Your Potential With Lynda.com
UNPLANNED OUTAGE: CaseWireless and Eduroam
UNPLANNED OUTAGE: MediaVision Courseware
Unplanned service interruption: Internet connectivity
Update to CWRU Google Apps Password Management
Update: Blackboard Learn
UPDATE: Blackboard Learn performance drastically improved
Update: Blackboard Learn Performance Improves
Update: MediaVision Courseware
Update: MediaVision Courseware available
UPDATE: PLANNED OUTAGE: Blackboard Learn, midnight through noon Saturday, Aug. 17
UPDATE: Planned service interruption
Video recorded ITS Connect training on help.case.edu
View CWRU Dining Facility Menus With New Interactive Gadget
Watch "Cyber Security Awareness Month in Review" October 24
Watch ITS Connect: Google Translate, Thursday, Nov 29, 11:30 a.m.
Web browser updates can cause unexpected results
WebDrive 10 Available on Software Center
WebDrive 10.1 Available on Software Center
WebDrive 11 available on Software Center
Webdrive Updated To Version 9.14 On The Software Center
Webinar on MediaVision Courseware will air Wednesday, September 25, 11:30 a.m.
White House highlights CWRU broadband initiative
Windows 8 upgrade now available on the Software Center
Windows 8.1 Enterprise upgrade on Software Center
Winner of student app contest: Emeka Anyanwu
Wireless network upgrade 1/29, 3 a.m.; no outage expected
Comment on the ITS Strategic Plan Draft
Apr 12, 2012, 5:03 AM
by Kristen Kolenz
A draft of the 2012-2015 ITS Strategic Plan is available for you to read and comment upon at
. The entire Case Western Reserve University community is invited to share their feedback.