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Information Technology Services
Access Problems to University Systems
Adobe Creative Cloud available on Software Center
Adobe password breach
AnyConnect now compatible with Windows 8, 8.1; Mavericks
Apple releases MacBook Air firmware update, recalls some models
Blackboard Learn experiencing slow response time
Blackboard Learn upgrade complete
Data visualization technology brings Mercury to life on CWRU's campus
Don't click on the link in this email
EndNote X7 now on Software Center
Fetch for Mac Now Available on Software Center
Google Reader to be retired July 1, export your data today
Google rolling out new App Launcher
How safe is your computer or mobile device?
Intermittent service interruption 5 to 8 a.m. Saturday, Aug. 10
IT Service Desk partner wins distinguished award
ITS Annual Report 2013 now available
ITS Connect: Google Forms, Tuesday, April 16 11:30 a.m.
ITS Connect: Google Hangouts, May 23 11:30 a.m.
ITS Connect: Using an iPad for work and fun
ITS, ideastream share Leakey Foundation event with community
Learn about Google Hangouts Thursday, May 23, 11:30 a.m.
MathType 6.9 available on Software Center
Matlab R2013b available to faculty and staff on Software Center
Mavericks not yet compatible with campus VPN client
Microsoft ending support of Windows XP, Office 2013 in April
New (or old) to CWRU: Essential technology tips and tricks - Thursday, August 29 11 a.m.
New tool to install and configure your wireless settings
Parallels 8 available on Software Center
PLANNED INTERRUPTION: Multiple services Saturday, October 5, 8 a.m. to 4 p.m.
PLANNED MAINTENANCE: HCM Sunday, October 13, 7 a.m. to 2 p.m.
Planned maintenance: MediaVision Courseware 10/23 3 a.m.
Planned Maintenance: MediaVision Courseware, June 22 1 a.m. to 5 a.m.
PLANNED OUTAGE: Adobe Connect midnight to 6 a.m. Wednesday, Aug. 14
Planned Outage: Blackboard Learn 12/26 to 12/27
PLANNED OUTAGE: Blackboard Learn 6 p.m. Friday, August 16 to noon on Sunday, August 18
PLANNED OUTAGE: Blackboard Learn, Sept 4, 3 a.m. to 6 a.m.
PLANNED OUTAGE: Blackboard, 12/26 to 12/27
PLANNED OUTAGE: Enterprise applications and web services; Wed. Nov. 27 2 a.m. to 6 a.m.
PLANNED OUTAGE: MediaVision Courseware, Sat., 12/28
PLANNED OUTAGE: MediaVision Courseware; Friday, Nov. 29 3 a.m. to 6 a.m.
PLANNED OUTAGE: Online transcript ordering system Saturday, 9/28 10 a.m. to 3 p.m.
PLANNED OUTAGE: Online Transcript Ordering System Saturday, December 7, 10 a.m. to 3 p.m.
PLANNED OUTAGE: QuickPay Saturday, April 13, 9:45 p.m. to Sunday, April 14, 5 a.m.
PLANNED OUTAGE: QuikPay Monday, December 16 1:15 a.m. to 4:15 a.m.
PLANNED OUTAGE: QuikPay Monday, July 29 1:15 a.m. to 4:15 a.m.
PLANNED OUTAGE: QuikPay Monday, September 16 1:15 a.m. to 4:15 a.m.
PLANNED OUTAGE: QuikPay Wednesday, November 20 1 a.m. to 5 a.m.
Planned outage: QuikPay, October 28, 1:15 a.m. to 4:15 a.m.
PLANNED OUTAGE: Transcript Ordering System Saturday, November 23, 10:00 a.m. to 1:00 p.m.
PLANNED OUTAGE: Transcript Ordering System Saturday, September 14, 10:00 a.m. to 3:00 p.m.
PLANNED OUTAGE: Transcript Ordering System Sunday, November 3, 12:00 a.m. to 3:00 a.m.
PLANNED OUTAGE: Transcript Ordering System Sunday, October 13, 10:00 a.m. to 2:00 p.m.
Protect yourself from cyber threats!
Recording of "ITS Connect: MediaVision Courseware" now available
Reminder to faculty and staff: Run Identity Finder
RESOLVED: CaseWireless and Eduroam Unplanned Outage
Server upgrade July 20 1 a.m. to 5:30 a.m. may affect access to some services
Stata 13 available to CWRU students, faculty and staff
Students can build app to win cash
Symantec Endpoint Protection 12.1.3 available
Symantec Endpoint Protection 12.1.4 now on Software Center
Training available on upgraded Toepfer Room
UNPLANNED OUTAGE: CaseWireless and Eduroam
UNPLANNED OUTAGE: MediaVision Courseware
Update: Blackboard Learn
Update: Blackboard Learn
UPDATE: Blackboard Learn performance drastically improved
Update: Blackboard Learn Performance Improves
Update: MediaVision Courseware
Update: MediaVision Courseware available
UPDATE: PLANNED OUTAGE: Blackboard Learn, midnight through noon Saturday, Aug. 17
UPDATE: Planned service interruption
Watch "Cyber Security Awareness Month in Review" October 24
Web browser updates can cause unexpected results
WebDrive 11 available on Software Center
Webinar on MediaVision Courseware will air Wednesday, September 25, 11:30 a.m.
[PLANNED MAINTENANCE] Blackboard Learn, 2 to 6 a.m., Friday, Sept. 26 (No outages expected)
[REVISED] PLANNED OUTAGE: CaseWireless. 3 a.m. Wednesday, June 18.
Action advised: Internet Explorer security vulnerability identified
Adobe LifeCycle Designer 11 now available on the Software Center
Blackboard Learn to be upgraded, unavailable May 24 to 25
Come Explore CWRU's Active Learning Environments!
Crawford and KSL intermittent service interruption scheduled for June 12
ITS CARE Centers switch to summer operating hours May 9
ITS Connect: Privacy Awareness is Tuesday, 1/28, 11:30 a.m.
ITS hosts active learning event for faculty and administrators, March 19
ITS Service Desk to be intermittently unavailable Sept. 9 and 12
ITS to host visualization symposium May 9
Labview 2013 available on Software Center
Matlab R2013b TAH for students on Software Center
Minitab Version 17 available on Software Center
New and updated on the Software Center: July 2014
NEW ISSUE (resolved): PeopleSoft Financials
NEW ISSUE: PeopleSoft Financials
Notice: Network maintenance 1/16 12 a.m. to 5 a.m.
Origin 9.1 available on Software Center
Parallels Desktop 9 available on Software Center
PLANNED MAINTENANCE REMINDER: SIS unavailable, noon July 18 until 8 a.m. July 21
PLANNED MAINTENANCE: Blackboard Learn, 2 to 6 a.m. Friday, July 11 (outage expected)
PLANNED MAINTENANCE: Blackboard Learn. 2 to 6 a.m. Friday, June 13.
PLANNED MAINTENANCE: Blackboard Learn. 2 to 6 a.m. Friday, June 27
PLANNED MAINTENANCE: Blackboard, May 2 from 2 to 6 a.m.
PLANNED MAINTENANCE: Course evaluation system, 3 to 6 a.m., July 16
PLANNED MAINTENANCE: Lynda.com. 2 to 3 a.m. Sept. 19.
PLANNED MAINTENANCE: SIS unavailable, noon July 18 until 8 a.m. July 21
Planned outage: Blackboard Learn 1/7 3 a.m. to 6 a.m. EST
PLANNED OUTAGE: Blackboard Learn. 2 to 6 a.m. Monday, Aug. 11.
PLANNED OUTAGE: blog.case.edu, April 27 6 a.m. to noon
PLANNED OUTAGE: Cisco TelePresence and Jabber. 10 a.m. to noon Sunday, June 8.
PLANNED OUTAGE: MediaVision Courseware. Friday, May 23, 3 to 4 a.m.
PLANNED OUTAGE: Parchment Transcript, Saturday, September 20, 2:00 a.m. to 5:00 a.m.
PLANNED OUTAGE: QuickPay Services. 1:15 to 4:15 a.m. Monday, May 26
PLANNED OUTAGE: QuikPay Monday, April 28, 1:15 a.m. to 4:15 a.m.
PLANNED OUTAGE: QuikPay Monday, February 17, 1:15 a.m. to 4:15 a.m.
PLANNED OUTAGE: QuikPay Monday, January 27 1:15 a.m. to 4:15 a.m.
PLANNED OUTAGE: QuikPay Monday, March 17, 2014, 1:15 a.m. to 4:15 a.m.
PLANNED OUTAGE: QuikPay Services. 1:15 to 4:15 a.m. Monday, July 28.
PLANNED OUTAGE: QuikPay Services. 1:15 to 4:15 a.m. Monday, June 16
PLANNED OUTAGE: Transcript Services. 2 to 5 a.m. Aug. 3.
PLANNED OUTAGE: Transcript Services. 2 to 5 a.m. Saturday, June 21
PLANNED OUTAGE: Transcript Services. 2 to 5 a.m. Saturday, May 17
PLANNED SERVICE INTERRUPTION: Linux Server Patching, April 23, 3 a.m. to 6 a.m
PLANNED SERVICE INTERRUPTION: Linux Server Patching, March 19, 3 a.m. to 6 a.m
PLANNED SERVICE INTERRUPTION: MediaVision Courseware, Apr. 4, 3 a.m. to 3:30 a.m.
PLANNED SERVICE INTERRUPTION: Web database upgrade, Apr. 2, 3 a.m. to 5 a.m.
PyMOL, AxPyMOL v1.7 on Software Center
SPSS Modeler Premium Campus Edition with Text Analytics on Software Center
TECHNOLOGY ENHANCEMENT: Password requirements, July 16, 5-6 a.m.
UNPLANNED OUTAGE (resolved): Adobe Connect
UNPLANNED OUTAGE: Adobe Connect
Unplanned service interruption: Internet connectivity
WebDrive 11.00.2835 added to Software Center
Windows 8.1 Enterprise upgrade on Software Center
Winner of student app contest: Emeka Anyanwu
Wireless network upgrade 1/29, 3 a.m.; no outage expected
Active learning event for faculty and administrators, March 19
Join College of Arts and Sciences, ITS and others at Educause Virtual Conference
[Information Security Bulletin] POODLE + Sandworm Vulnerabilities
[Planned Maintenance] Blackboard Learn to be upgraded Jan. 2 - 3
[Planned Maintenance] Blackboard Learn: Saturday, November 1, 2 to 6 a.m.
[PLANNED MAINTENANCE] MediaVision Courseware: 3 to 6 a.m. Sept. 28
[Planned Maintenance] Non-ERP Production Linux Database Server: 3 to 6 a.m. Wednesday, Oct. 22
[Planned Maintenance] QuikPay Services: Friday, Oct. 31, 11 p.m. to 12 a.m.
[Planned Maintenance] Single Sign-On to be updated Oct. 16; note formatting changes
[PLANNED MAINTENANCE] Transcript Services: 2 to 5 a.m. Sept. 27
[Planned Outage] Blackboard Learn: Saturday, Oct. 11, 2 to 3 a.m.
[PLANNED OUTAGE] Lynda.com. 2:55 to 3:05 a.m. Monday, Sept. 1.
[Planned Outage] PeopleSoft Financials: 4 to 8 a.m. Jan. 10, 2015 EST
[Planned Outage] QuikPay: 1:15 to 4:15 a.m. Monday, Nov. 17
[UNPLANNED OUTAGE] Adobe Connect
Action required for voicemail users this Winter Break
Adobe Connect to be upgraded Dec. 26 - 27
Case Western Reserve University responds to the April 2014 OpenSSL ("Heartbleed") vulnerability
CWRU project managers: Earn professional development units for free with Lynda.com
Google Drive storage now unlimited for Case Western Reserve users
Google: A new activity stream in Drive shows you what’s changed
iOS 8 + iPhone 6 at Case Western Reserve: what you need to know
ITS Participates in Digital Badging Pilot Program
Mac OS X Yosemite at Case Western Reserve: what you need to know
Material Design for Google Apps
MATLAB R2014b is now available on the Software Center
New and Updated on the Software Center: September 2014
New IT training videos available to CWRU via lynda.com
Notice: Network maintenance 1/24 12 a.m. to 5 a.m.
PLANNED OUTAGE: Parchment Transcript Services. 2 to 5 a.m. Saturday, Dec 6
PLANNED OUTAGE: QuikPay Sevices. 1:15 to 4:15 a.m. Monday, September 29
PLANNED OUTAGE: Student Information System (SIS). 1 to 4 a.m. Saturday, Aug. 9.
PLANNED OUTAGE: Student Information System (SIS). 12:01 to 6 a.m. Tuesday, August 19.
PLANNED OUTAGE: Transcript Services. 2 to 5 a.m. Sunday, Aug. 10.
Starting Sept. 10, choose to add Google Hangouts link to Google Calendar events
Support for 802.11b wireless protocol to end Aug. 11
Symantec Endpoint Protection Version 12.1.5 is now available on the Software Center
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