Frequently Asked Questions


1. District Accounts

Cascade Cloud Email

 How do I request a new Cascade Cloud Email account?
    Call the Cascade Help Desk at extension 1999 or email us at helpdesk@cascade.k12.or.us from your personal email account.

 What can I do if my Cascade Cloud email login doesn't work?
   ⇨ Call the Cascade Help Desk at extension 1999 or email us at helpdesk@cascade.k12.or.us from your personal email account.

 How do I complete the initial setup for my Cascade Cloud email account?
    Click here for Cascade Cloud initial setup directions.

 How do I set up my phone or tablet to access my Cascade Cloud email account?
    Click here for Cascade Cloud mobile setup directions.