Miscellaneous

FAQ Summary

  • Browse here to read the first few sentences of our FAQ entries. If you find a section of interest, follow its link to the full content. Otherwise, the most recent 10 entries are shown in full underneath the summary.
  • Logging in to your Accounts - the Cheatsheet This cheat sheet offers tips for logging into your accounts.   1.   Your username will log into all of your accounts: ·        Network ·        Email ·        Postini ·        Google   2.   Where to access your accounts ...
    Posted Aug 9, 2012, 9:52 AM by nislette@cabrillo.edu
  • How Can I Find Out When Rooms Are Open? (Astra) Cabrillo utilizes a web application known as Astra for room scheduling, please follow the link below then search for the room you would like to know about. http://astraweb.cabrillo ...
    Posted Jun 13, 2012, 12:14 PM by nislette@cabrillo.edu
  • What Can the Help Desk Help Me With? Programs we can help you with include:Microsoft OfficeFirefoxThunderbirdQuicktimeJavaNOTE: Unfortunately, we do not support Entourage (outlook for mac). It does not play well with our ...
    Posted Jun 13, 2012, 12:10 PM by nislette@cabrillo.edu
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Logging in to your Accounts - the Cheatsheet

posted Aug 9, 2012, 9:52 AM by nislette@cabrillo.edu

This cheat sheet offers tips for logging into your accounts.

 

1.   Your username will log into all of your accounts:

·        Network

·        Email

·        Postini

·        Google

 

2.   Where to access your accounts:

·        Network: on-campus PC or MAC

·        Email:

1.   Web: https://mail.cabrillo.edu/  

2.   Local Mail Client: Thunderbird, Applemail, etc. 

·        Postini: https://www.cabrillo.edu/postini/

·        Google: http://www.cabrillo.edu/home/faculty.html

 

WHERE DO I GET HELP?   Software and Hardware issues are directed into two separate places on campus.

           

                SOFTWARE Training:

 Call the TLC (Teaching and Learning Center) x5030

            http://www.cabrillo.edu/services/tlc/

How do I access Cabrillo’s Network, Google & Postini accounts?

How do I publish a webpage?

How do I get my Cabrillo email from home?

How do I use my new email?

How do I backup my files?

 

              

TECHNICAL Problems:

Call the Information Technology Help Desk x6392

http://it.cabrillo.edu

 I forgot my email password

 I forgot my voicemail password

  I think there’s a virus on my computer

  My computer doesn’t turn on

  I can’t print

 

How Can I Find Out When Rooms Are Open? (Astra)

posted Jun 13, 2012, 12:14 PM by nislette@cabrillo.edu

Cabrillo utilizes a web application known as Astra for room scheduling, please follow the link below then search for the room you would like to know about. 

http://astraweb.cabrillo.edu/astraweb/index.jsp?start_page=home.htm

What Can the Help Desk Help Me With?

posted Jun 13, 2012, 12:10 PM by nislette@cabrillo.edu

Programs we can help you with include:
  • Microsoft Office
  • Firefox
  • Thunderbird
  • Quicktime
  • Java
NOTE: Unfortunately, we do not support Entourage (outlook for mac). It does not play well with our server and can not send to "all".

Hardware we support includes:
  • Campus computers and laptops, both Apple and PC computers.
  • Printers connected to campus computers and laptops
NOTE: Unfortunately, people can not get our printers installed on their personal computers. 

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