Minutes‎ > ‎


Department of Public Works Conference Room
November 22, 2011


TAC Members:
Present: Steve McIntyre, Greg Hancock, Nina Parris, Ross Nizlek, Pete Jewett, Bradley Holt
Absent: None

Also in Attendance:
Burlington Telecom: Amber Thibeault
Dorman and Fawcett: Stephen Barraclough

1. Convene meeting of TAC at 4:05 p.m.
2. Public Forum

3. Approve minutes from the October 25, 2011 Meeting. 
MOTION to approve the minutes from the October 25, 2011 meeting of the Telecommunications Advisory Committee, made by McIntyre, seconded by Holt – Unanimous.

4. Discussion Topics
    1. What will the Public Good component of BT look like when BT is under private/public ownership?

Holt mentioned that this was a topic he asked to put on the agenda due to the article in Seven Days which indicates that BT is close to a deal with an investor. 
There was discussion among the group as to what might happen when the investor purchases BT. Will the TAC still exist? Should the Telecommunications Advisory Committee provide recommendations to the Blue Ribbon Committee about the purchase? 

McIntyre suggested TAC review the annual report for the recommendation that was made to the City Council regarding the BRC.

    2. DNS Server Issues. Explain the issues, how they were discovered and what is being done.

McIntyre placed this issue on the agenda due to a personal experience that he had with the DNS server. 

Barraclough and Thibeault explained that this was an isolated incident. He properly contacted BT’s help desk and should again in the future if there are any issues. And Network Operations staff would follow-up with McIntyre to answer any further questions he may have about the DNS server.

    3. Other Issues
a. New Guide
Parris explained that the new guide is not user friendly. Thibeault explained that customers could return to the old guide if they choose to, they should contact help desk. Barraclough stated that he would look into what changed with the upgrade and how to get this information back in the new guide (if possible).

b. Parental Controls Discussion
Discussion with a member of the public who expressed concerns with the Video on Demand rentals and the ability to see adult content titles. Thibeault explained that the parental controls should remove the adult content titles. If parental controls were set prior to the upgrade, they might need to be reset. If you are still having issues with the titles, please contact help desk.

c. Supporters of BT website

Jewett mentioned creating a BT website similar to the Burlington for Google website. TAC Members though this was a good idea. 

d. Marketing
Holt mentioned that we need to emphasize the community value in our marketing. Discussion about needing to emphasis the best fiber optic network in the area. Holt suggested we have a discussion about commercial business at the next TAC meeting. 

5. Next Meeting
MOTION by McIntyre, seconded by Jewett to have the next TAC meeting on December 20, 2011 at the Department of Public Works. Unanimous.

6. Election of Vice Chair
MOTION to nominate Pete Jewett as the Vice Chair of the TAC, made by McIntyre, seconded by Nizlek - Unanimous.
7. BTAC Management Report

8. Executive session at 5:15 p.m. to discuss contract negotiations the premature disclosure of such would place BT at a competitive disadvantage. 
9. MOTION to adjourn at 5:40 p.m. made by McIntyre, seconded by Nizlek.