Conduct Hearing Coordinator

Full Time Position Available


The Berkeley Student Cooperative (BSC) is an 85 year-old student-governed and operated, non-profit affordable housing cooperative near the University of California at Berkeley.  Our mission is to provide quality, low-cost, cooperative housing to students who otherwise might not be able to afford a university education.  The BSC houses 1260 students in 17 room-and-board houses and 3 apartment complexes (ranging in size from 17 to 259 students).  We provide numerous leadership opportunities to students, who perform the majority of the day-to-day functions, working alongside a professional staff of 25, to operate the organization.  To learn more about the BSC please visit our website at  



The Conduct Hearing Coordinator serves as a formal and informal administrative hearing officer in Berkeley Student Cooperative (BSC) conduct cases as well as providing advice and support to the BSC Conduct Committee. They evaluate, investigate, and adjudicate complaints and allegations of violations of the BSC Conduct Code and portions of the BSC Member Contract. They also provide advisory support, training, and coordination for the BSC Conduct Committee to review mid-level conduct complaints.  In conjunction with the Member Resources Supervisor and student leaders, they develop educational materials related to common conduct issues and provide training and support to unit-level student managers in enforcing conduct issues, conflict resolution, and restorative justice practices at the unit-level.

The Conduct Hearing Coordinator works closely with student leadership, the Cooperative Experience Manager, the Member Resources Team, and senior management in order to achieve overall organizational objectives.  They must have the ability and desire to work with students in a student-run cooperative environment.


Conduct Adjudication Oversight:

  • Serve as the primary conduct officer for the organization.
  • Hire, train and supervise the Conduct Committee Chairs and the Conduct Member Advisors.
  • In conjunction with the Conduct Committee Chairs and Conduct Member Advisors, select, train and provide ongoing support to the student Conduct Committee.
  • Receive and review all member conduct complaints and determine if a potential conduct violation has occurred. Based on this determination, route complaints to the appropriate conduct process and/or hearing body consistent with BSC conduct policies.
  • When deemed appropriate, work with the Member Resources Supervisor to offer conditional contracts that address conduct concerns and seek to provide members with resources and support that will allow them to remain within the BSC community.
  • In collaboration with the Conduct Member Advisor, investigate all conduct complaints which may pose a threat to the safety of any BSC member, a unit, and/or the organization as whole.
  • Along with the Conduct Chair and the Conduct Member Advisor, serve as the hearing body for all high-level conduct complaints.
  • Serve as an advisor to the Conduct Committee during conduct hearings for other complaints.
  • Develop and maintain a list of appropriate sanctions for all conduct violations.
  • Under the direction of the Cooperative Experience Manager, maintain a student conduct database, including conduct reports, tracking of outcomes and sanctions, reports and metrics.
  • Under the direction of the Cooperative Experience Manager, maintain information related to BSC terminations and PNGs and regularly share this information with the appropriate unit-level managers.
  • In collaboration with the Cooperative Experience Manager, report trends in student conduct to the Executive Director.

Conflict Resolution:

  • In conjunction with the Member Resources Supervisor and Restorative Justice Practitioners, provide conflict mediation among members or at the unit-level when necessary.
  • In collaboration with the Cooperative Experience Manager and the Member Resources Supervisor, resolve incidents with students through individual meetings outside of the formal processes whenever possible.

Training and Education:

  • Develop and implement education, awareness, and prevention trainings and programs related to the BSC Conduct Code, grievance procedures and other relevant regulatory standards.
  • Develop and implement educational resources to assist members who are alleged to have violated the BSC Conduct Code.
  • Provide support to all unit-level managers for issues related to member conduct complaints.
  • Train unit-level managers on best practices for enforcing unit and central-level conduct policies and resolving minor conduct concerns at the unit-level.


Skills/Knowledge required for job performance:

  • Knowledge of student conduct administration theory and best practice.
  • Knowledge of student support and intervention theory and best practice.
  • Knowledge of applicable laws and regulations regarding student and employee policies and privacy records (Title IX, Clery Act, and FERPA).
  • Demonstrated cultural competence and proven effectiveness in serving the needs of a diverse student population.
  • Ability to develop familiarity with, have respect for and apply consistently, a complex set of organizational policies dealing with the areas of responsibility for this position.
  • Ability to counsel, advise, and refer individuals and groups of students.
  • Ability to understand complex problems and collaborate to explore alternative solutions.
  • Ability to present a high degree of professional and personal integrity, tact, commitment to ethical values, and respect for privacy and confidentiality.
  • Excellent organizational and time management skills.
  • Excellent interpersonal, verbal/ written communication skills.
  • Ability to work in a fast-paced office environment and in stress or crisis. 
  • Intermediate skill in managing the effective use by others of computer applications to achieve business results (Microsoft Office, business database programs, online business applications, email, etc.).
  • Ability to commit to equity and social justice.
  • Desire and ability to work with students in a student-controlled cooperative environment.

Entry Level Experience/Education Required:

  • Bachelor’s degree from an accredited college or university is required.
  • Master’s degree from an accredited institution in Higher Education, Student Affairs, College Student Personnel, Counseling, Social Work, or a related field is preferred.
  • A minimum of two years of experience in conducting investigations, either for an education environment or workplace is required.
  • A minimum of two years’ experience in conflict resolution is required, preferably in the University setting.
  • Two years of experience in student conduct or student affairs, working with conduct boards or related work experience is preferred.
  • Experience with Google Suite and/or RMS Mercury Software is preferred.
  • Previous supervisory experience, with students in particular, is preferred.

Work is performed in a normal office environment (with occasional visits to the houses/apartments) and requires the ability to sit for long hours and/or through extended meetings, operate a computer keyboard, printer, copier, and telephone, and engage in repetitive motions.  The ability to attend evening and/or weekend meetings/trainings with student leadership on an occasional basis is also necessary for this position.


This is a full-time, non-exempt (hourly) position with a starting wage of $26.13/hour.  Benefits and other conditions of employment are pursuant to a collective bargaining agreement, which provides for a generous benefits package including annual cost-of-living pay increases, annual performance-based raises and bonuses, paid health and dental insurance for employee and dependents, paid holidays, vacation and sick leave, paid long-term disability and life insurance, and an employer paid retirement benefits program.



You must fill out a BSC application and submit your resume along with a list of three professional references.  An application is available at 2424 Ridge Road, Berkeley, CA between 10am and 5pm, Monday - Friday and can be downloaded below.  Applications must be received by Monday, January 27, 2020 at 10am.  Applications may be submitted to the address above or via email to  For more information, please contact Kim Benson, Executive Director, at by email only please. 


Kim Benson,
Jan 11, 2020, 10:09 AM