Voicemail Menus/Button Options:

Main Menu

Press the “Mail Envelope” button or dial *97

1 - New Messages

2 - Change Folder - change to a different folder (New messages versus Saved messages)

3 - Advanced Options :

5 – Leave a message for another extension

* - Return to the main menu

0 - Mailbox Options - voicemail recordings & password

* - Help - repeats the current menu

# - Exit - end your call to the voicemail system

While Listening to a Voicemail Message:

1 - Skip message envelope - skips directly to the message and bypasses the message

envelope. The envelope is the date, time and from information that precedes each message.

2 - Starts message over - replays the current message without the envelope

3 – Advanced Options –

• 1- Send a Reply to a caller on the same voicemail system

• 2- Call the person who left the message (subject to

• system configuration)

• 3- To hear the message envelope

• *- Return to main menu

4 - No function

5 - Repeat Message - replays the current message with the envelope

6 - Skip Message - skips the current message and goes to the next message

7 - Delete Message - deletes the message that you are listening to or just listened to

8 - Forward Message - send the current message to another voicemail box on the system.

• 1- Record a message in front of the voicemail message

• 2- Send the message without recording a message in front of the voicemail message

• The message will not be deleted from your voicemail box. You may delete or save the messages as normal

9 - Save Message

* - skip backwards two seconds

# - skip forwards four seconds

Post Message Menu:

These are the options available immediately after listening to a message:

1 – No function

2 – No function

3 - Advanced Options –

• 1- Send a Reply to a caller on the same voicemail system

• 2- Call the person who left the message (subject to system configuration)

• 3- To hear the message envelope

• * - Return to main menu

4 – No function

5 - Repeat Message - replays the current message with the envelope

6 - Skip Message - skips the current message and goes to the next message

7 - Delete Message - deletes the message

8 - Forward Message - send the current message to another voicemail box on the system.

• 1- To record a message in front of the voicemail

• 2- To send the voicemail without recording a message in front of the voicemail

• 9 - Save Message

• # - Exit

Change Folder Menu:

0 - New Messages - this folder contains all of your new messages that you have not listened to yet

1 - Old Messages - this folder contains all of your saved or skipped messages

2 - Work Messages - folder to store saved messages related to work

3 - Family Messages - folder to store saved messages related to family

4 - Friends Messages - folder to store saved messages related to friends

# - Cancel - return to the main menu