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Technology Help (BPSDTECH.ORG)

Recent Announcements

  • How to extend your Chromebook's battery life and more Video by Tyler SalvatoriStaff Chromebook support is at BPSCHROMEBOOK.ORGStudent Chromebook support is at BPSCHROMEBOOK.COM
    Posted Dec 12, 2018, 6:12 AM by Granger Meador
  • Misbehaving websites may rely on Flash If you encounter a website with videos, animations, or other interactive elements that will not load or run properly, they may rely on Adobe's outdated Flash player.Adobe has ...
    Posted Dec 11, 2018, 6:16 AM by Granger Meador
  • Use real-time captions to capture student attention Google Slides Adapted from techycoach.com:ExtensionsYou can record a presentation as a video using Screencastify on your Chromebook or desktop computer.6-12 teachers can use the microphone headset they ...
    Posted Nov 17, 2018, 6:25 AM by Granger Meador
  • New phone system New Phone System to Go Live on Monday, 11/26Over Thanksgiving Break the district's Technology Services department will be working with Tel-Star Communications to finish the configuration ...
    Posted Nov 17, 2018, 5:22 AM by Granger Meador
Showing posts 1 - 4 of 40. View more »

How to extend your Chromebook's battery life and more

posted Dec 12, 2018, 6:12 AM by Granger Meador   [ updated Dec 12, 2018, 6:12 AM ]


Video Link


Misbehaving websites may rely on Flash

posted Dec 11, 2018, 6:09 AM by Granger Meador   [ updated Dec 11, 2018, 6:16 AM ]


If you encounter a website with videos, animations, or other interactive elements that will not load or run properly, they may rely on Adobe's outdated Flash player.

Adobe has stopped supporting Flash, and Chrome will stop all support for Flash in 2020. Until then, Google is making it more difficult to run Flash in an effort to convince websites to update to newer code like HTML5.

Until 2020, you can still get Flash to run on these old websites in the Chrome browser:
  1. Click the padlock icon to the LEFT of the webpage URL in the browser.
  2. If the pop-up menu has an entry for Flash, select it. If there is no such entry, click on Site settings.
  3. Change the setting for Flash to Allow.
  4. When you return to the webpage, you may be prompted to Reload it.

Allow Flash in Chrome

Use real-time captions to capture student attention Google Slides

posted Nov 17, 2018, 6:19 AM by Granger Meador   [ updated Nov 17, 2018, 6:25 AM ]

Adapted from techycoach.com:

Extensions

  • You can record a presentation as a video using Screencastify on your Chromebook or desktop computer.
  • 6-12 teachers can use the microphone headset they earn via Kung Fu Canvas with a Windows computer or Chromebook.
Do you often find that kids in the back of classroom don't pay as much attention? Do you often repeat yourself during instruction? Want to make a recorded presentation more useful to students? You can use your Chromebook's built-in microphone to caption your comments during a Google Slides presentation in real-time.


Caption Tool

To use the Caption Tool:

  1.  Click the Present button in a Google Slides presentation.Caption Step 1
  2. While presenting, navigate to the floating toolbar at the bottom of the screen.Caption Step 2
  3. Click the Captions icon.  Your microphone will pick up anything you say and display your words at the bottom of the screen.caption step 3

New phone system

posted Nov 17, 2018, 5:20 AM by Granger Meador   [ updated Nov 17, 2018, 5:22 AM ]

New Phone System to Go Live on Monday, 11/26

Over Thanksgiving Break the district's Technology Services department will be working with Tel-Star Communications to finish the configuration of the new phone system. The planned "go live" date when the old phones should stop working and you should begin using the new handsets is Monday, November 26, 2018.

Fallback Plan & Checking In Old Handsets

Please keep both the new and old handsets until the new system is actually live and working. If all goes well and your new phone is working properly on Monday, 11/26 for both in-district and outside calls, please disconnect the old phone cord from its wall plug, wrap it around the old handset, and take the handset to the library at each school site (or the receptionist at operations sites) to be checked in against a listing of extensions. Tel-Star bought back all of the old handsets as part of their contract.

Using Your New Phone

A detailed manual and instructional videos of various lengths about the new phones have been posted via the Telephones link at BPSDTECH.ORG

By Monday, 11/26 your new phone should already be in place and connected. If it is NOT connected, see the Cords and cables section of the new manual for assistance or the online video. If you have an extension number yet still don't have a new phone by 11/26, inform your site's lead secretary.

Faxes

Faxing is an obsolete technology, so we strongly encourage you to shift to using email instead whenever possible. If you simply must send a fax, please use the new online fax server instead of the old fax machines, since using them will be tying up old-style phone lines intended only for emergency use. Incoming faxes will arrive as email attachments to designated folks at each site, who will be responsible for forwarding those fax emails to the intended recipients. See the Fax server section of the new manual for details on sending or receiving facsimiles.

Troubleshooting

If you encounter difficulties with the new system, please first check out the manual and instructional videos at the Telephones link at BPSDTECH.ORG. Site secretaries will be a good resource, and they can help get answers and assistance from Tel-Star and Technology Services folks who will be available as the new system deploys. After the initial deployment, assistance can be obtained via the usual Technology Help Desk procedure.

Dell deals for staff, students, and their family members

posted Sep 17, 2018, 2:11 PM by Granger Meador   [ updated Sep 17, 2018, 2:12 PM ]

BPSD staff and students are members of the Member Purchase Program (MPP) at Dell, which is a cost-free employee and student discount program which also extends to their family members.

 

So if you are looking for Dell technology items, you can visit dell.com/dell4education and enter 

BARTLESVILLE IND SCHOOL DISTRICT 30 

in the search box to access the available deals. (If prompted, our member ID is US29293432.)


Some upcoming deals on September 24, 2018 include:

  • Inspiron 15 3000 - $323.09 ($399.99 value) - 6th gen Intel(r) Core(tm) i3 processor, Windows 10 Home, 4GB memory*, 1TB* hard drive
  • Inspiron Desktop - $399.99 Inspiron Desktop ($499.99 value) - 8th gen Intel(r) Core(tm) i3 processor, Windows 10 Home, 8GB memory*, 1TB* hard drive
In addition, starting in October they will be offering 10% off site wide, exclusive to "MPP" customers, which includes all district employees, students, and their family members.
Dell Sale

View the current status of various online services

posted Sep 17, 2018, 1:24 PM by Granger Meador   [ updated Sep 17, 2018, 1:24 PM ]

Status icons
As we come to rely more and more on various online services, it can be useful to see their currently reported status if you or your students have login or operational issues. 

For example, if lots of students suddenly report they cannot submit a paper to Turnitin, you could go to Turnitin's own operational status page to see if it is having widespread issues.

A new link at BPSDTECH.ORG will let you quickly view the online status of many of the services used in the district:
There you will find embedded versions of the service status pages for many of our services, as well as the following direct links:

Links to specific service status pages:
Other links where known issues are reported:

Electronic textbook help links added for staff, students, and parents

posted Sep 15, 2018, 8:22 AM by Granger Meador   [ updated Sep 15, 2018, 8:23 AM ]

Our teachers and students are beginning to use electronic textbooks. The shift began in earnest this year for mathematics as part of the statewide textbook adoption cycle. All high school students in regular education now have take-home Chromebooks, and all middle school students in regular education will have them next year. So this summer the district only purchased classroom sets of new physical math textbooks for grades 6-12. It licensed online versions of the textbooks for students to use when off-campus.

New online help pages are now available for the electronic textbooks in math:
The Teacher Links are accessible from the district homepage by selecting Staff Links > Technology Help > Textbooks (e-text electronic textbooks).
The Student Links are accessible from the district homepage by selecting Parents & Students > Student Technology > Electronic Textbooks.

Links for additional subjects for which the district already has digital textbook licenses, such as science, will soon be added to the above help pages.
e-texts

Configuring mobile devices for our new Google email, calendar, and contacts

posted Jul 12, 2018, 6:09 AM by Granger Meador   [ updated Aug 22, 2018, 10:16 AM ]

iPhones & iPads

These are included in the above manual links, but here are the essentials for getting native iPhone/iPad iOS apps to work:

NOTE: The district Wifi filter can interfere with this process. If performing these steps while on district Wifi, either turn off Wifi and use your cellular connection until your account is set up or perform these steps on a different Wifi network at home, etc.

Remove old Exchange account

If you previously synced your device with your district Outlook/Exchange account, you may already have an entry for username@bps-ok.org or Exchange in your accounts and should delete that first:

  1. Open Settings.

  2. Tap Accounts & Passwords.

  3. Look for an account for Exchange or username@bps-ok.org or an identifier you may have used when setting up your account.

  1. Tap that entry in the list of accounts.

  2. Make sure that the type of account is EXCHANGE as shown above the Account name to ensure you are deleting the defunct account and not your active Google account.

  3. Tap Delete Account and confirm the deletion.

You can use the native iOS Mail, Calendar, and Contacts apps and/or you may install and use Google’s own Gmail and Google Calendar apps.

Configuring Apple’s default iOS Mail, Calendar, and Contacts apps

You can use other mail apps, including Google’s dedicated Gmail app, to access your Gmail account. But it is a good idea to configure all of the native iOS apps for your district Google account so that any services connected to them operate as expected.


  1. Open Settings.

  2. Tap Accounts & Passwords.

  3. Tap Add Account.

  4. Tap Google.

  5. Enter your district email address and network password.

  6. Make sure the switches for mail, contacts, and calendars are in the ‘on’ positions.

  7. Tap Save.


TIP: If it says your password is wrong, but you know you entered it correctly, see “Re-syncing your Google account” for help.
  • See here for help with the native iOS Mail app including how to enable or disable message threading (called Conversation View in Gmail)

  • In the iOS Contacts app, click Groups at the top left to turn on and off which contact sources you use, so make sure All Gmail is on to use your district Gmail contacts.

    • To see ALL users in the district’s Global Address List within the Contacts app, you have to ask for that manually each time by clicking on Groups  in the top left, then clicking Global Address List, and then performing a search.


Installing Google’s Gmail app

We recommend you try out Google’s own Gmail iOS app as an alternative to the native iOS mail app:


  1. Use the App Store to download the Gmail app onto your iPhone or iPad.

  2. Open the Gmail app .

  3. In the top left, tap Menu ☰.

  4. Tap your account address.

  5. Tap Manage accounts Add account.

  6. Enter your district email address and network password.

  7. After your account is added, you'll be signed in to Gmail any time you open the Gmail app.

    • If you also have a personal Gmail account, you can tap the menu ☰ at the upper right of the Gmail app and then tap on the account icons to switch between your district and your personal accounts.


TIP: If it says your password is wrong, but you know you entered it correctly, see “Re-syncing your Google account” for help.

NOTE: As of this writing, the iOS Gmail app does NOT allow you to turn off conversation view, so all related messages will remain grouped. If you wish all messages to be listed individually, it is recommended that you use Apple’s Mail app instead.

CAUTION: This process will NOT sync up your district accounts to the native iOS Contacts app. If you wish to use the native iOS Contacts app, be sure you performed the steps outlined previously under Configuring your account for Apple’s default iOS Mail, Calendar, and Contacts apps.


Installing Google’s Google Calendar app

We recommend you try out Google’s own Google Calendar iOS app as an alternative to the native iOS app:

  1. Use the App Store to download the Google Calendar app onto your iPhone or iPad.

  2. Open the Google Calendar app .

  3. In the top left, tap Menu ☰ > Settings .

  4. Tap Manage accounts Add account.

  5. Enter your district email address and network password.

  6. If you also have a personal Gmail account and link it up as well, you can tap the menu icon ☰ at the upper right of the app and scroll to see your personal and your work calendars.

  • If you don’t see your events, make sure that your own Events calendar is turned on:

    1. Open the Google Calendar app .

    2. In the top left, tap the menu icon ☰ .

    3. Scroll down to the section for your district account, under username@bps-ok.org.

    4. Tap as needed to fill in the box next to Events and any other of your district Google Calendars you wish to see. Click Show more if needed to view your additional calendars.

    5. For example, you may want to add a school site's Events calendar to your account.


Android

NOTE: The district Wifi filter can interfere with this process. If performing these steps while on district Wifi, either turn off Wifi and use your cellular connection until your account is set up or perform these steps on a different Wifi network at home, etc.

CAUTION: The version of Android installed on personal devices varies widely, so be prepared for some differences from what is shown below.

Remove old Exchange account

If you previously synced your device with your district Outlook/Exchange account, we recommend you delete that. For devices running Android 2.2 or above (each Android version can be slightly different, and your Exchange account may show up as a Corporate Account).

  1. Go to Applications > Email. The Email screen will open.
  2. On the Email screen, bring up the settings menu and tap Accounts. The Accounts screen will open.
  3. Press and hold the Exchange Account  you want to delete until the Menu window opens.
  4. On the Menu window, click Remove Account. A Remove Account warning window will open.
  5. On the Remove Account warning window, tap OK or Remove Account to finish.

Gmail for Android

  1. If you aren't on the latest version of the Gmail app, update the Gmail app.

  2. On your Android phone or tablet, open the Gmail app Gmail.

  3. In the top left, tap Menu Menu.

  4. To the right of your username, tap the Down arrow Down Arrow.

  5. Tap Add account.

  6. Choose the type of account you want to add.

  7. Follow the steps on the screen to add your account.

  8. After your account is added, you'll be signed in to Gmail any time you open the Gmail app.

TIP: If it says your password is wrong, but you know you entered it correctly, see “Re-syncing your Google account” for help.


Google Calendar for Android

  1. If you aren't on the latest version of the Google Calendar app, update it.

  2. On your Android phone or tablet, open the Google Calendar app .

  3. In the “Personal” section, tap Accounts > Add account.

  4. Select Google as the type of account.

  5. Sign in with your full district email address and password.

  6. Follow the instructions on the screen to finish the process.


Re-syncing your Google account

If you are ever setting up Gmail on a computer or mobile device and it claims your email address or password are not valid, try this trick:

  1. Log onto a district networked Windows computer with your usual username and password.
  2. Hit CTRL-ALT-DEL and choose to change or update your password.
  3. Re-enter your existing password as both your old AND your new password. 
  4. Completing that process will trigger a re-syncing of your password with Google and hopefully resolve the difficulty.

Gmail/Google Calendar migration completed; August training available

posted Jul 5, 2018, 8:14 AM by Granger Meador   [ updated Jul 5, 2018, 2:03 PM ]

The district has completed its migration from Microsoft Outlook/Exchange to Gmail and Google Calendar. 

All district staff should now be using Gmail and Google Calendar instead of Microsoft Outlook/Exchange on their personal and district computers, Chromebooks, smartphones, and other mobile devices.

The only known issues are with a few accounts with name changes that are being checked to ensure their migrations are complete.

Getting help
As always, please visit BPSDTECH.ORG for support, including help with:
Additional training opportunities
There will be repeats in August of the training for Gmail and Google Calendar and the introduction to the new PowerTeacher Pro gradebook. Use the links below to sign up:
Mr. Meador has populated the classified and certified Google Groups for each school site based on the staff directories posted on each school's website. In July the principal or a designee at each site will need to update the members in those Groups and maintain them with ongoing personnel changes so that the associated group email addresses can be used by the members of the group and the ESC.

Shared Rooms/Resources
In June Mr. Meador created shared rooms/resources for BHS and the ESC which can be used in Google Calendar for appointments. In July he will be working with site administrators to identify shared rooms/resources for each site and who will be managing those shared calendars.

Windows 10 Updates at Secondary Schools
Regarding Windows 10, staff computers at the three secondary sites are being replaced with new Windows 10 desktop units and older computers are being updated to Windows 10.  Both middle schools were completed in June and the high school will be completed in July.

Technology Services at training August 6-10
Please note that Technology Services Director Lori Patterson and her squad of technicians will be occupied with Windows 10 training the week of August 6. Thus they will NOT be available to address technology issues and tickets that week, but they will be available during the preservice days.
Google Transition

Gmail & Google Calendar migration status as of 6/26

posted Jun 21, 2018, 6:54 PM by Granger Meador   [ updated Jun 26, 2018, 8:03 AM ]

All district staff should now be using Gmail and Google Calendar instead of Microsoft Outlook/Exchange.

District partially migrated in the first week

On Tuesday, June 19 the district began copying old emails and appointments from some user accounts on the district's Exchange server to those users' Gmail and Google Calendar accounts. 

Below is the status as of June 26, a week into the migration process.

Sites with accounts fully migrated:
  • ESC
  • WRC
  • Transportation
  • Central
  • Madison
  • Woodrow Wilson
Sites with accounts still being migrated on 6/26:
  • High School
  • Wayside
  • Ranch Heights
Sites with accounts to be migrated after 6/26:
  • Jane Phillips
  • Richard Kane
  • Hoover
We remain hopeful that the migration will be complete by the end of June.

Meanwhile, if you work at a site that is not yet fully migrated, you can still access your Outlook/Exchange account as needed to see old emails and appointments. However, please continue to send new emails via Gmail and create new appointments via Google Calendar. Thank you for your patience as we continue to migrate your data to the new services.

Google Calendar Rooms/Resources and Google Groups

In early July Mr. Meador will have time to build out more Rooms/Resources for the different sites in Google Calendar and begin having sites build out their Google Groups for classified and certified staff members.

Getting help
As always, please visit BPSDTECH.ORG for support, including help with:

Exchange to Google


TIP: How to open Gmail & Calendar in dedicated windows

To create an icon on your Windows desktop that will open Gmail and/or Google Calendar in its own dedicated window:
  1. Open the Google Chrome web browser on your Windows computer.
  2. Navigate to Gmail.com (or calendar.google.com for Google Calendar).
  3. While viewing your Inbox in Gmail (or the view you prefer in Google Calendar), click the ⋮ icon at the top right of the browser window.
  4. Click More tools… in the pop-up menu.
  5. Click Add to desktop... (or Create shortcut...) in the submenu.
  6. Click the Add button (or the Create button) in the new dialog box.
  7. A new icon will be created on your Windows desktop. 
To pin your new icon to your Windows taskbar at the bottom of the screen:
  1. Click the desktop icon you created to open Gmail or Google Calendar in a dedicated window. That icon will then appear in the taskbar at the bottom of the screen.
  2. RIGHT-click on that icon down in the taskbar and select Pin this program to the task bar in Windows 7 or Pin to taskbar in Windows 10. 
  3. The new icon will remain in the taskbar so you can use it from then on to quickly open a dedicated window with Gmail or Google Calendar.

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