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Technology Help (BPSDTECH.ORG)

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  • Accessing restricted forms/surveys Some Google Form surveys are restricted to district users, meaning you must be logged into your district Google account to access them. When you are blocked If you have logged ...
    Posted Mar 1, 2019, 11:00 AM by Granger Meador
  • Translation services For those students and parents for whom English is not their native language, Google Translate is a great online service for translating web pages from one language to another. We ...
    Posted Jan 9, 2019, 5:16 PM by Granger Meador
  • How to extend your Chromebook's battery life and more Video by Tyler SalvatoriStaff Chromebook support is at BPSCHROMEBOOK.ORGStudent Chromebook support is at BPSCHROMEBOOK.COM
    Posted Dec 12, 2018, 6:12 AM by Granger Meador
  • Misbehaving websites may rely on Flash If you encounter a website with videos, animations, or other interactive elements that will not load or run properly, they may rely on Adobe's outdated Flash player.Adobe has ...
    Posted Dec 11, 2018, 6:16 AM by Granger Meador
Showing posts 1 - 4 of 42. View more »

Accessing restricted forms/surveys

posted Feb 21, 2019, 6:49 AM by Granger Meador   [ updated Mar 1, 2019, 11:00 AM ]

Google Forms
Some Google Form surveys are restricted to district users, meaning you must be logged into your district Google account to access them.


When you are blocked
If you have logged into Google or the Chrome web browser with a non-district account, you will be blocked from accessing a restricted form. Below is how to clear that on a desktop computer:

If you use Google apps through work or school, make sure you’re signed in to the correct account. When someone makes a form through work or school, only people in their organization can see the form. Unless they change that setting, these forms can’t be viewed from a personal Gmail account.

Step 1: Sign out of your current Google account

  1. Go to myaccount.google.com.
  2. At the top right, click your photo. If you don't see a photo, you might see the Account image Account image.
  3. Click Sign out.
Step 2: Sign in with your district Google account
  1. Input your district email address as the username, which has the format username@bps-ok.org.
  2. Click Next.
  3. Type your password.
  4. Click Next.

After you sign in, try the link to the form again.



    Why must I sign in?

    Sometimes you sign in to a Google Form so that your account can be associated with your responses. HOWEVER, that is not the only reason you may need to sign in, and signing into a Google Form to take it does NOT necessarily break your anonymity. A form with any of the following settings will require someone to login to their district account to access it:
    • ensuring only district users complete a form
    • allowing respondents to submit and later edit their responses
    • or to ensure each account only responds once to a form 
    will require that you login even if you remain anonymous.

    How can I tell if my responses are anonymous?
    Your anonymity is still being preserved UNLESS you see this warning below the title of the form:

    Your email address (username@bps-ok.org) will be recorded when you submit this form. Not you? Switch account


    Translation services

    posted Jan 9, 2019, 5:15 PM by Granger Meador   [ updated Jan 9, 2019, 5:16 PM ]

    For those students and parents for whom English is not their native language, Google Translate is a great online service for translating web pages from one language to another. We include a Translate link on our websites to facilitate use of the service.

    Unfortunately, the way Google Translate recreates a webpage in a different language also makes it a security threat on campus that could be used to bypass the web filter required by the federal Child Internet Protection Act. So Google Translate is blocked for students when they are on campus. 

    However, students on campus can still use the Babylon Software translation service, which allows them to copy and paste text for translations:


    We continue to encourage students and parents to use Google Translate when off campus.
    Translation Services

    How to extend your Chromebook's battery life and more

    posted Dec 12, 2018, 6:12 AM by Granger Meador   [ updated Dec 12, 2018, 6:12 AM ]


    Video Link


    Misbehaving websites may rely on Flash

    posted Dec 11, 2018, 6:09 AM by Granger Meador   [ updated Dec 11, 2018, 6:16 AM ]


    If you encounter a website with videos, animations, or other interactive elements that will not load or run properly, they may rely on Adobe's outdated Flash player.

    Adobe has stopped supporting Flash, and Chrome will stop all support for Flash in 2020. Until then, Google is making it more difficult to run Flash in an effort to convince websites to update to newer code like HTML5.

    Until 2020, you can still get Flash to run on these old websites in the Chrome browser:
    1. Click the padlock icon to the LEFT of the webpage URL in the browser.
    2. If the pop-up menu has an entry for Flash, select it. If there is no such entry, click on Site settings.
    3. Change the setting for Flash to Allow.
    4. When you return to the webpage, you may be prompted to Reload it.

    Allow Flash in Chrome

    Use real-time captions to capture student attention Google Slides

    posted Nov 17, 2018, 6:19 AM by Granger Meador   [ updated Nov 17, 2018, 6:25 AM ]

    Adapted from techycoach.com:

    Extensions

    • You can record a presentation as a video using Screencastify on your Chromebook or desktop computer.
    • 6-12 teachers can use the microphone headset they earn via Kung Fu Canvas with a Windows computer or Chromebook.
    Do you often find that kids in the back of classroom don't pay as much attention? Do you often repeat yourself during instruction? Want to make a recorded presentation more useful to students? You can use your Chromebook's built-in microphone to caption your comments during a Google Slides presentation in real-time.


    Caption Tool

    To use the Caption Tool:

    1.  Click the Present button in a Google Slides presentation.Caption Step 1
    2. While presenting, navigate to the floating toolbar at the bottom of the screen.Caption Step 2
    3. Click the Captions icon.  Your microphone will pick up anything you say and display your words at the bottom of the screen.caption step 3

    New phone system

    posted Nov 17, 2018, 5:20 AM by Granger Meador   [ updated Nov 17, 2018, 5:22 AM ]

    New Phone System to Go Live on Monday, 11/26

    Over Thanksgiving Break the district's Technology Services department will be working with Tel-Star Communications to finish the configuration of the new phone system. The planned "go live" date when the old phones should stop working and you should begin using the new handsets is Monday, November 26, 2018.

    Fallback Plan & Checking In Old Handsets

    Please keep both the new and old handsets until the new system is actually live and working. If all goes well and your new phone is working properly on Monday, 11/26 for both in-district and outside calls, please disconnect the old phone cord from its wall plug, wrap it around the old handset, and take the handset to the library at each school site (or the receptionist at operations sites) to be checked in against a listing of extensions. Tel-Star bought back all of the old handsets as part of their contract.

    Using Your New Phone

    A detailed manual and instructional videos of various lengths about the new phones have been posted via the Telephones link at BPSDTECH.ORG

    By Monday, 11/26 your new phone should already be in place and connected. If it is NOT connected, see the Cords and cables section of the new manual for assistance or the online video. If you have an extension number yet still don't have a new phone by 11/26, inform your site's lead secretary.

    Faxes

    Faxing is an obsolete technology, so we strongly encourage you to shift to using email instead whenever possible. If you simply must send a fax, please use the new online fax server instead of the old fax machines, since using them will be tying up old-style phone lines intended only for emergency use. Incoming faxes will arrive as email attachments to designated folks at each site, who will be responsible for forwarding those fax emails to the intended recipients. See the Fax server section of the new manual for details on sending or receiving facsimiles.

    Troubleshooting

    If you encounter difficulties with the new system, please first check out the manual and instructional videos at the Telephones link at BPSDTECH.ORG. Site secretaries will be a good resource, and they can help get answers and assistance from Tel-Star and Technology Services folks who will be available as the new system deploys. After the initial deployment, assistance can be obtained via the usual Technology Help Desk procedure.

    Dell deals for staff, students, and their family members

    posted Sep 17, 2018, 2:11 PM by Granger Meador   [ updated Sep 17, 2018, 2:12 PM ]

    BPSD staff and students are members of the Member Purchase Program (MPP) at Dell, which is a cost-free employee and student discount program which also extends to their family members.

     

    So if you are looking for Dell technology items, you can visit dell.com/dell4education and enter 

    BARTLESVILLE IND SCHOOL DISTRICT 30 

    in the search box to access the available deals. (If prompted, our member ID is US29293432.)


    Some upcoming deals on September 24, 2018 include:

    • Inspiron 15 3000 - $323.09 ($399.99 value) - 6th gen Intel(r) Core(tm) i3 processor, Windows 10 Home, 4GB memory*, 1TB* hard drive
    • Inspiron Desktop - $399.99 Inspiron Desktop ($499.99 value) - 8th gen Intel(r) Core(tm) i3 processor, Windows 10 Home, 8GB memory*, 1TB* hard drive
    In addition, starting in October they will be offering 10% off site wide, exclusive to "MPP" customers, which includes all district employees, students, and their family members.
    Dell Sale

    View the current status of various online services

    posted Sep 17, 2018, 1:24 PM by Granger Meador   [ updated Sep 17, 2018, 1:24 PM ]

    Status icons
    As we come to rely more and more on various online services, it can be useful to see their currently reported status if you or your students have login or operational issues. 

    For example, if lots of students suddenly report they cannot submit a paper to Turnitin, you could go to Turnitin's own operational status page to see if it is having widespread issues.

    A new link at BPSDTECH.ORG will let you quickly view the online status of many of the services used in the district:
    There you will find embedded versions of the service status pages for many of our services, as well as the following direct links:

    Links to specific service status pages:
    Other links where known issues are reported:

    Electronic textbook help links added for staff, students, and parents

    posted Sep 15, 2018, 8:22 AM by Granger Meador   [ updated Sep 15, 2018, 8:23 AM ]

    Our teachers and students are beginning to use electronic textbooks. The shift began in earnest this year for mathematics as part of the statewide textbook adoption cycle. All high school students in regular education now have take-home Chromebooks, and all middle school students in regular education will have them next year. So this summer the district only purchased classroom sets of new physical math textbooks for grades 6-12. It licensed online versions of the textbooks for students to use when off-campus.

    New online help pages are now available for the electronic textbooks in math:
    The Teacher Links are accessible from the district homepage by selecting Staff Links > Technology Help > Textbooks (e-text electronic textbooks).
    The Student Links are accessible from the district homepage by selecting Parents & Students > Student Technology > Electronic Textbooks.

    Links for additional subjects for which the district already has digital textbook licenses, such as science, will soon be added to the above help pages.
    e-texts

    Configuring mobile devices for our new Google email, calendar, and contacts

    posted Jul 12, 2018, 6:09 AM by Granger Meador   [ updated Aug 22, 2018, 10:16 AM ]

    iPhones & iPads

    These are included in the above manual links, but here are the essentials for getting native iPhone/iPad iOS apps to work:

    NOTE: The district Wifi filter can interfere with this process. If performing these steps while on district Wifi, either turn off Wifi and use your cellular connection until your account is set up or perform these steps on a different Wifi network at home, etc.

    Remove old Exchange account

    If you previously synced your device with your district Outlook/Exchange account, you may already have an entry for username@bps-ok.org or Exchange in your accounts and should delete that first:

    1. Open Settings.

    2. Tap Accounts & Passwords.

    3. Look for an account for Exchange or username@bps-ok.org or an identifier you may have used when setting up your account.

    1. Tap that entry in the list of accounts.

    2. Make sure that the type of account is EXCHANGE as shown above the Account name to ensure you are deleting the defunct account and not your active Google account.

    3. Tap Delete Account and confirm the deletion.

    You can use the native iOS Mail, Calendar, and Contacts apps and/or you may install and use Google’s own Gmail and Google Calendar apps.

    Configuring Apple’s default iOS Mail, Calendar, and Contacts apps

    You can use other mail apps, including Google’s dedicated Gmail app, to access your Gmail account. But it is a good idea to configure all of the native iOS apps for your district Google account so that any services connected to them operate as expected.


    1. Open Settings.

    2. Tap Accounts & Passwords.

    3. Tap Add Account.

    4. Tap Google.

    5. Enter your district email address and network password.

    6. Make sure the switches for mail, contacts, and calendars are in the ‘on’ positions.

    7. Tap Save.


    TIP: If it says your password is wrong, but you know you entered it correctly, see “Re-syncing your Google account” for help.
    • See here for help with the native iOS Mail app including how to enable or disable message threading (called Conversation View in Gmail)

    • In the iOS Contacts app, click Groups at the top left to turn on and off which contact sources you use, so make sure All Gmail is on to use your district Gmail contacts.

      • To see ALL users in the district’s Global Address List within the Contacts app, you have to ask for that manually each time by clicking on Groups  in the top left, then clicking Global Address List, and then performing a search.


    Installing Google’s Gmail app

    We recommend you try out Google’s own Gmail iOS app as an alternative to the native iOS mail app:


    1. Use the App Store to download the Gmail app onto your iPhone or iPad.

    2. Open the Gmail app .

    3. In the top left, tap Menu ☰.

    4. Tap your account address.

    5. Tap Manage accounts Add account.

    6. Enter your district email address and network password.

    7. After your account is added, you'll be signed in to Gmail any time you open the Gmail app.

      • If you also have a personal Gmail account, you can tap the menu ☰ at the upper right of the Gmail app and then tap on the account icons to switch between your district and your personal accounts.


    TIP: If it says your password is wrong, but you know you entered it correctly, see “Re-syncing your Google account” for help.

    NOTE: As of this writing, the iOS Gmail app does NOT allow you to turn off conversation view, so all related messages will remain grouped. If you wish all messages to be listed individually, it is recommended that you use Apple’s Mail app instead.

    CAUTION: This process will NOT sync up your district accounts to the native iOS Contacts app. If you wish to use the native iOS Contacts app, be sure you performed the steps outlined previously under Configuring your account for Apple’s default iOS Mail, Calendar, and Contacts apps.


    Installing Google’s Google Calendar app

    We recommend you try out Google’s own Google Calendar iOS app as an alternative to the native iOS app:

    1. Use the App Store to download the Google Calendar app onto your iPhone or iPad.

    2. Open the Google Calendar app .

    3. In the top left, tap Menu ☰ > Settings .

    4. Tap Manage accounts Add account.

    5. Enter your district email address and network password.

    6. If you also have a personal Gmail account and link it up as well, you can tap the menu icon ☰ at the upper right of the app and scroll to see your personal and your work calendars.

    • If you don’t see your events, make sure that your own Events calendar is turned on:

      1. Open the Google Calendar app .

      2. In the top left, tap the menu icon ☰ .

      3. Scroll down to the section for your district account, under username@bps-ok.org.

      4. Tap as needed to fill in the box next to Events and any other of your district Google Calendars you wish to see. Click Show more if needed to view your additional calendars.

      5. For example, you may want to add a school site's Events calendar to your account.


    Android

    NOTE: The district Wifi filter can interfere with this process. If performing these steps while on district Wifi, either turn off Wifi and use your cellular connection until your account is set up or perform these steps on a different Wifi network at home, etc.

    CAUTION: The version of Android installed on personal devices varies widely, so be prepared for some differences from what is shown below.

    Remove old Exchange account

    If you previously synced your device with your district Outlook/Exchange account, we recommend you delete that. For devices running Android 2.2 or above (each Android version can be slightly different, and your Exchange account may show up as a Corporate Account).

    1. Go to Applications > Email. The Email screen will open.
    2. On the Email screen, bring up the settings menu and tap Accounts. The Accounts screen will open.
    3. Press and hold the Exchange Account  you want to delete until the Menu window opens.
    4. On the Menu window, click Remove Account. A Remove Account warning window will open.
    5. On the Remove Account warning window, tap OK or Remove Account to finish.

    Gmail for Android

    1. If you aren't on the latest version of the Gmail app, update the Gmail app.

    2. On your Android phone or tablet, open the Gmail app Gmail.

    3. In the top left, tap Menu Menu.

    4. To the right of your username, tap the Down arrow Down Arrow.

    5. Tap Add account.

    6. Choose the type of account you want to add.

    7. Follow the steps on the screen to add your account.

    8. After your account is added, you'll be signed in to Gmail any time you open the Gmail app.

    TIP: If it says your password is wrong, but you know you entered it correctly, see “Re-syncing your Google account” for help.


    Google Calendar for Android

    1. If you aren't on the latest version of the Google Calendar app, update it.

    2. On your Android phone or tablet, open the Google Calendar app .

    3. In the “Personal” section, tap Accounts > Add account.

    4. Select Google as the type of account.

    5. Sign in with your full district email address and password.

    6. Follow the instructions on the screen to finish the process.


    Re-syncing your Google account

    If you are ever setting up Gmail on a computer or mobile device and it claims your email address or password are not valid, try this trick:

    1. Log onto a district networked Windows computer with your usual username and password.
    2. Hit CTRL-ALT-DEL and choose to change or update your password.
    3. Re-enter your existing password as both your old AND your new password. 
    4. Completing that process will trigger a re-syncing of your password with Google and hopefully resolve the difficulty.

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