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Technology Help (BPSDTECH.ORG)


Specific help pages/manuals


Recent Announcements

  • Elementary Chromebooks & Clever FAQ Before the all-district rally on August 12, Granger Meador presented on Chromebooks and Clever to all district elementary teachers. He used PearDeck to collect questions from audience members. Below ...
    Posted Sep 13, 2019, 11:23 AM by Granger Meador
  • Frontline SSO District employees should now use Single Sign-On for all district Frontline applications:Absence Management for certified leave requests and substitute requestsProfessional Growth for certified inservice trackingTime & Attendance ...
    Posted Aug 23, 2019, 3:39 AM by Granger Meador
  • Using Clever We now rely on the Clever service single sign-on (SSO) and rostering for many student online services.  ACCESSING CLEVER Go to bpsclever.com or clever.com/in/bartlesville Log ...
    Posted Aug 23, 2019, 3:45 AM by Granger Meador
  • Telephone and fax updates Avoid sending and receiving faxesFaxing is an obsolete technology with security flaws. We strongly encourage you to instead use email attachments whenever possible.If you must send or receive ...
    Posted Aug 23, 2019, 2:09 AM by Granger Meador
Showing posts 1 - 4 of 51. View more »

Elementary Chromebooks & Clever FAQ

posted Sep 13, 2019, 11:21 AM by Granger Meador   [ updated Sep 13, 2019, 11:23 AM ]

Before the all-district rally on August 12, Granger Meador 
presented on Chromebooks and Clever to all district elementary teachers. He used PearDeck to collect questions from audience members. Below are the responses to the common questions, which are also shown in a Google Doc:

  • Are there headphones that come with the Chromebook carts?

    • In the spring of 2019, the district provided 3 classroom sets of 24 Avid AE-36 headphones with microphones to each elementary and middle school and 7 sets across BHS.

    • Unless a compelling case is made via the District Technology Committee for the need for additional headphones from the district, additional purchases would be from a principal’s discretionary category 015 funds.

  • Does Lightspeed Relay work on iPads?

    • Lightspeed says it can. As of 9/10/2019, Tech Services was still unable to get most elementary and teacher accounts to sync with Lightspeed Relay Classroom for Chromebook monitoring and control. That needs to be addressed before trying to expand it to iOS.

  • I would like to add X for my students.

    • You can direct students to any free educational website. Some ways to share links:

      • Write a link on the board for them to type in.

      • Configure and use Lightspeed Classroom to send a link to all of your students when they are logged into a Chromebook.

      • Set up Google Classroom and use it to share links with your students.

    • Adding a Chrome extension for student use is non-trivial, requiring 18 separate changes in the Google Admin Console. So requests for those run through Granger Meador, who vets them based on the level of need, privacy concerns, if an already-approved extension would instead suffice, etc. 

    • The district is now spending about a quarter-million dollars annually on curricular services such as Renaissance Learning (Star, Math Facts in a Flash), Edmentum (Study Island, Exact Path, Reading Eggs, Math Seeds), Type-to-Learn, Bookflix, and Reading Counts. So additional paid services are probably reliant on securing 015 funds from your site principal or funding from other sources. 

  • Do we have a mouse for each device?

    • No; mice for mobile devices are prone to breakage and loss; students are expected to use the trackpads. A site can elect to purchase mice out of its discretionary 015 funds, but be sure you get inexpensive WIRED mice you don’t mind seeing broken/lost.

  • What is a Chromebook malfunctions or is damaged?

  • Will there be chargers in the classroom?

    • No, the chargers are in the carts. It is thus vital that students plug the devices back into their charging cables when finished each day. A new Chromebook will run 10 hours on a full charge; that run-time will slowly degrade over the years.

  • Will our elementary buildings be equipped to handle 1:1 with current WiFi?

    • They are already wired with sufficient WiFi access points to support 1:1 computing. But in August and September 2019 we’ve seen network issues, particularly at BHS in the mornings, which Technology Services is working to resolve. They are most likely related not to the number of WiFi access points, but instead to some bottlenecks in the complex layers of services and devices in the network.


  • Can students use Clever to log in from home/elsewhere?

    • A student can use Clever to access linked services from anywhere in the world. The only way to prevent access is if an application has its own time-based lockouts to make it inaccessible or similar settings. Clever itself does not offer time-based lockouts.

  • How do I add a link to Clever?

    • Teachers can add links to their own teacher pages in Clever. Eventually the site Instructional Technology Assistants will offer trainings on this, but see below for the types of links and how to add them.

    • Links in Clever are one of three types:

      • Simple web links, such as the one in each portal to the Student Resource page on the site’s website. They just take a student to a webpage, nothing more.

        1. Click on your Teacher Page in the Clever Portal.

        2. Click the green +Add button at the bottom right.

        3. Click the green Link button at the bottom right.

        4. Open a new tab in your browser and go to the webpage you want to link to. Highlight the web address (URL) in the address bar and press CTRL-C to copy that to your clipboard.

        5. Back in the Clever tab, click in the Paste Link Here box and press CTRL+V to paste the URL.

        6. Fill in the Link Name, select a Category if you have set any of those up, and either select or upload a graphical icon.

        7. Click the Add link button.

      • Single-Sign-On (SSO) Apps where Clever will try to memorize the username and password a student uses to make it easy for them to login in the future; in some cases it may be able to roster and setup accounts for your students. These features may or may not work! If an App just doesn’t work, discard that link and just build a simple web link to the site instead and have students enter their credentials manually.

        1. Click on your Teacher Page in the Clever Portal.

        2. Click the green +Add button at the bottom right.

        3. Click the green App button at the bottom right.

        4. Type in the name of the service to search for it. 

          • If you don’t find a matching entry with any variations on the name of the service, you’ll probably need to just build a simple web link as described above.

          • If you do get a match, such as Spelling Classroom, you may see Install X. Press that button to set up the account.

          • You are potentially liable if you link to a service that is not FERPA compliant in protecting student privacy. You should go to the website for the service in question and look for their Privacy Policy, which may be linked on a Support page, a FAQ, or at the footer of the website. In our example, Spelling Classroom has a posted privacy policy that is compliant, including not using or disclosing student data for third-party advertising, behaviorally-targeted advertising, and not selling or renting their data out to others, including marketers or advertisers. It also details how to edit or delete student or teacher data.

      • District-rostered SSO Apps require that the district set up rostering via Clever with a particular service used by many teachers. This is currently limited to district-paid services since the set-up process can take weeks of back-and-forth work with a vendor to implement successfully. This usually needs to be done over summer break to avoid disrupting existing service access. Also, not all vendors support rostering via Clever. See the Clever Integration Sheet for our current status.

    • Instructional Technology Assistants (ITAs)and Instructional Coaches can also add links to the portal for their entire school. ITAs are being trained in that process in September 2019.

  • Why can’t I see particular application in Clever?

    • Clever only shows icons setup to work for a particular site, grade level, etc. based on our paid licensing for a particular service and how a student or teacher is classified in PowerSchool. So it won’t display Reading Eggs or Math Seeds to 3rd, 4th, or 5th-grade students or teachers, while it won’t show Study Island to PreK, K, 1st, or 2nd-grade students or teachers, and so forth.

    • When needed, we can customize the Clever sync for a site to provide access to particular staff members who don’t have matching classes or accounts in PowerSchool. This usually applies to instructional coaches, Title I and special education teachers, counselors, and the like. Contact Kelli Bryant at the ESC if you need access that is not currently provided and be as specific as possible about what you need access to and why. She will rope in Granger Meador as needed.

Frontline SSO

posted Aug 23, 2019, 3:38 AM by Granger Meador   [ updated Aug 23, 2019, 3:39 AM ]

District employees should now use Single Sign-On for all district Frontline applications:
  • Absence Management for certified leave requests and substitute requests
  • Professional Growth for certified inservice tracking
  • Time & Attendance for classified staff
Frontline SSO

Using Clever

posted Aug 22, 2019, 6:38 AM by Granger Meador   [ updated Aug 23, 2019, 3:45 AM ]

We now rely on the Clever service single sign-on (SSO) and rostering for many student online services.


Telephone and fax updates

posted Aug 6, 2019, 12:56 AM by Granger Meador   [ updated Aug 23, 2019, 2:09 AM ]

Ban the fax
Avoid sending and receiving faxes

Faxing is an obsolete technology with security flaws. We strongly encourage you to instead use email attachments whenever possible.

If you must send or receive a fax, please be aware of the following updates for the district's fax server.

Fax server access update

Access at each site to the fax server will soon be updated to enhance security. Site administrators and secretaries will receive an email from Granger Meador with updated fax server access instructions. 

Delete old faxes from the server

The district's policy is to delete faxes from the server once the transmission/receipt process is complete. 
  • Secretaries who manage site fax servers should delete received faxes once they have have been forwarded to their intended recipients. 
  • Anyone sending a fax should delete it from the fax server once it is successfully transmitted. 
Instructions on deleting faxes are in the district's online telephone manual.

Recording calls

Recording telephone conversations

The ability to record conversations has been added to the district's telephone system. While you are not legally bound to notify the other party if they are in Oklahoma or a neighboring state, if you are recording a call with a party from an all-party consent state then you must receive their consent to legally record the call. It is always best to notify the other parties that you are recording the call.
  • Dial *1 to record a conversation; one beep will be heard. 
  • Pressing *1 again will stop the recording; two beeps will be heard.
You should use this feature sparingly since, unlike Voice Mails, you will NOT receive an email of a recording made using your extension nor will you be able to retrieve it from your phone handset. Instead, retrieval of a recording requires that a Bruin Help Desk ticket be filed with Technology Services, and such recordings would be difficult to identify and retrieve for Open Records Act requests.

BPSDTECH.ORG has a Contact page that shows the staff at each site who can file Help Desk tickets for you. You will need to send that person an email from your district staff account requesting that he or she file a Bruin Help Desk ticket for Phone > Retrieve Recording. Include in your email request the following information:
  • Your name
  • Your phone extension number
  • The date of the recording to be retrieved
  • The approximate time of the recording
  • Your site and room number
Bear in mind that you must always follow FERPA guidelines to protect the privacy of student information. Only forward a recording to someone with the legal right to any protected information and whom you trust to understand and abide by FERPA privacy law.

Google Classroom has new ordering rules on Classwork page

posted Apr 17, 2019, 10:59 AM by Granger Meador   [ updated Apr 17, 2019, 11:00 AM ]

What do I need to know?

From April 17, 2019, any new classes created in Google Classroom will experience new ordering rules on the Classwork page. New topics or items posted to the Classwork page in these new classes will start to appear at the top of the page instead of the bottom. Google has made this change to improve the user experience of Classroom based on teacher feedback. This feature will not be supported by versions of the mobile app which are older than 2.2019.06301 on iOS and on Android.

What does this mean for me and my students?

Users running mobile versions of the Classroom app older than the above-mentioned versions will not see the order they set on Classroom web for their Classwork pages in new classes within the mobile apps. Additionally, assignments posted via these older mobile app versions, will not post to the top of the page.

What do I need to do?

To enable you and your students view the new ordering on mobile, please update your devices (via the Play and App Stores) so that they are running the latest versions of the Android and iOS apps.

Classroom update

What is Google Classroom?

Google Classroom is designed to help teachers create and collect assignments paperlessly, including time-saving features like the ability to automatically make a copy of a Google Document for each student. It also creates Drive folders for each assignment and for each student to help keep everyone organized.

Students can keep track of what's due on the Assignments page and begin working with just a click. Teachers can quickly see who has or hasn't completed the work, and provide direct, real-time feedback and grades right in Classroom. They can also create secure quizzes using Google Forms.

Our district targets Google Classroom for elementary school teachers and Canvas for secondary school teachers. The district encourages elementary school teachers to explore using Google Classroom, and it can be used by any district teacher upon request.  See the district's Google Classroom page for instructions.

However, the district urges secondary school teachers to explore using the more powerful Canvas LMS, which includes the ability to export grades to PowerTeacher Pro and is licensed for use across grades 6-12.

Use Pear Deck to make Google Slides interactive

posted Apr 17, 2019, 7:33 AM by Granger Meador   [ updated Jul 9, 2019, 6:28 AM ]

Pear Deck

Pear Deck

Teachers can use this Google Slides* add-on to allow students to open a presentation on their Chromebook and individually respond to on-screen questions. Teachers can use this for formative assessments for bell ringers, checks for understanding, exit tickets, etc.

The free version allows you to use the add-on, project anonymized student responses, lock slides when presenting, and more. 
If you use videos, animations, or GIFs in your presentation, be sure you install the free Pear Deck Power-up extension on your staff Chromebook or your desktop Chrome browser to improve performance.

You can get a 30-day free trial of the Premium version, which adds a teacher dashboard you can on your Chromebook while your desktop runs the show, draggable and drawing student response slides, more control over responses display, and takeaways for students. However, the Premium version is $150/year for a teacher to purchase individually. If a significant number of teachers would make regular use of the Premium features, the district would consider purchasing premium access for a school site.

*You can import PowerPoints into Google Slides so you can use them with Pear Deck.

Handy classroom utilities

posted Apr 9, 2019, 11:23 AM by Granger Meador   [ updated Apr 17, 2019, 5:15 PM ]

Here are three useful websites that provide easy-to-use tools for managing the classroom using your projector screen, wall monitor, or Promethean Board or for recording your lessons or online demonstrations.

Teachers who want to be mobile while using Classroom Screen or Flippity, or use their Chromebooks' microphones or camera with a utility, can use Google Cast to display their Chromebook screens on their desktop computers for projection. (This also lets elementary and middle school teachers use their Chromebooks' touchscreens.)

Classroom Screen

Classroom Screen

Free website with a variety of tools you click on and off as needed:
  •  Random name picker / dice
    • you can save the names in a text file you can load the next time
  • Timer
    • set or adjust a timer, with a variety of alarms
  • Clock or calendar
    • display analog and digital clock; show adjustable calendar
  • Text box
    • type in a resizable box;  you can copy and paste images into it
  • Drawing tools
    • draw on the screen (very useful with elementary and middle school teachers' touchscreen Chromebooks) with optional backgrounds like notebook or graph paper
  • Work symbols
    • display silence, whisper, ask neighbor, and work together signals
  • Traffic light
    • display red, yellow, or green signals
  • Sound level monitor
    • use on a Chromebook to monitor classroom volume and optionally sound a bell when the kids get too loud
  • Exit poll
    • display a question and have students tap the Promethean Board to select a quick answer
  • QR code generator
    • generates a QR code for a website you type in; kids can use a QR code app on iPads to go to that website (but 9-12 teachers should just use Lightspeed Relay Classroom to display a website on their students' Chromebooks; that utility should become available to ALL district teachers in August!)
  • Background
    • choose from a variety of background images and animated GIFs or load your own
Hint: Click the menu icon at the top left at the site for useful tips & tricks



We've already have a dozen or more teachers and over 100 students using Screencastify. It is a Chrome extension teachers or students can install on their Chromebooks so they can record their screens and/or record using their Chromebooks' built-in webcam. 

Some teachers use Screencastify for flipped video lessons where they provide the lesson as a video they embed in Canvas or Google Classroom for their students to view outside of class.
Free Premium Access through June 30
All district students and staff have free access to Screencastify Premium through June 30, 2019 by logging into the service with their district Google account. The free version allows you to record up to 50 videos, each up to 10 minutes in length, which will have a Screencastify watermark. The Premium version removes the length and quantity limits as well as the watermark, while adding online trimming and merging as well as exporting.

The district will be purchasing a limited number of Premium accounts for teachers in 2019-20. So try out Screencastify and, if you wind up needing the Premium features for your class, let Granger Meador know you're interested in Premium access.

50 ways to use Screencastify



Turn a Google Sheet with student names or terms, etc. into a variety of free tools and games (some ads):
Sharing a link with your students
When you want students to use a tool on their own Chromebook or iPad, you will need to send them a Flippity.net link. Here are some ways to do that:
If you like Flippity, you can install its Add-on to Google Sheets so you can quickly invoke it within Google Sheets from the Add-ons menu.
Skip the spreadsheetIf you're in a hurry, you can just quickly type things in and use some of the features without using a Google Sheet.

Gmail enhancements in Spring 2019

posted Apr 4, 2019, 1:19 PM by Granger Meador   [ updated Apr 5, 2019, 9:23 AM ]

Here are some enhancements available for your district Gmail account. They address various issues staff members have identified.

These enhancements have been added to the appropriate sections of the district's Using Gmail manual.

Send from Gmail extension

Installing this extension in your Google Chrome browser will make Gmail your default email application when using Chrome and provides a button in Chrome to compose a Gmail message to quickly share a link or the current URL via email.

This extension will open a Compose window in Gmail when you click any email address on a webpage. It also provides a button in the extension icons to the right of the address bar that will create a Gmail message when clicked, using the page title as the subject and selected page text and link address (or the address of the current webpage if nothing is selected) as the message. 

Gmail Reverse Conversation extension

Some people like Gmail's Conversation view, where it groups related messages, but dislike its default order of displaying the messages from oldest to newest. The Gmail reverse conversation extension can reverse that order in a desktop browser so that new messages are at the top.
Gmail reverse conversation extension

Scheduled Send (available in late April) 

This feature should be enabled in our domain sometime after April 15.

Once this feature debuts, you will be able to schedule an email you compose to be sent at a later date and time. This will help respect co-workers' normal working hours, disguise when you have a late-night brainstorm, etc.

The feature will let you choose from suggested send times, such as "Tomorrow morning" at 8 a.m. or "Tomorrow afternoon" at 2 p.m. Or you can schedule a specific date and time. 
To use the feature once it becomes available, click the ▼next to the blue Send button to get a "Schedule send" pop-up box with various default options and one to pick a date & time.
Scheduled send

You will also see a new Scheduled folder/label in the left-side navigation which will hold the queued emails to be sent. Please note that the new folder/label could appear in our systems before the feature actually is enabled.
Scheduled folder

Snoozing messages

A year ago Gmail added the ability to "snooze" messages. You can click on the  icon when you hover a message's entry in your Inbox to have the message temporarily removed from your Inbox and choose a day/time for it to reappear.

Accessing restricted forms/surveys

posted Feb 21, 2019, 6:49 AM by Granger Meador   [ updated May 7, 2019, 12:26 PM ]

Google Forms
Some Google Form surveys are restricted to district users, meaning you must be logged into your district Google account to access them.

When you are blocked
If you have logged into Google or the Chrome web browser with a non-district account, you will be blocked from accessing a restricted form. Below is how to clear that on a desktop computer:

If you use Google apps through work or school, make sure you’re signed in to the correct account. When someone makes a form through work or school, only people in their organization can see the form. Unless they change that setting, these forms can’t be viewed from a personal Gmail account.

Step 1: Sign out of your current Google account

  1. Go to myaccount.google.com.
  2. At the top right, click your photo. If you don't see a photo, you might see the Account image Account image.
  3. Click Sign out.
Step 2: Sign in with your district Google account
  1. Input your district email address as the username, which has the format username@bps-ok.org.
  2. Click Next.
  3. Type your password.
  4. Click Next.

After you sign in, try the link to the form again.

If you are still blocked, try shutting down your web browser and then re-opening it and repeating the above steps to login to your district account and then open the link to the restricted form.

    Why must I sign in?

    Sometimes you sign in to a Google Form so that your account can be associated with your responses. HOWEVER, that is not the only reason you may need to sign in, and signing into a Google Form to take it does NOT necessarily break your anonymity. A form with any of the following settings will require someone to login to their district account to access it:
    • ensuring only district users complete a form
    • allowing respondents to submit and later edit their responses
    • or to ensure each account only responds once to a form 
    will require that you login even if you remain anonymous.

    How can I tell if my responses are anonymous?
    Your anonymity is still being preserved UNLESS you see this warning below the title of the form:

    Your email address (username@bps-ok.org) will be recorded when you submit this form. Not you? Switch account

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