Robert K Brown Jr
IT Professional / Network Administrator
Quality Drive Away Inc. & Foremost Transport LLC.
64825 County Road 31, Goshen, IN 46528 - 574.642.2000
Network Administrator (7/18/2018 - present)
o Windows 7/10 Workstation imaging, deployment, troubleshooting and application installation.
o Administration of SCALE / VMware hypervisor servers; hosting Windows Server 2008, 2012 R2, 2016 and Server 2019.
o Installation and Management of ESET Security Management Center; threat management and security of local and remote clients.
o Support of Trucking Managment Software; TMW Systems by Trimble Transportation.
o Assited in setup and administration of 8x8 Contact Center, Call Queues, User Setup and Troubleshooting as required.
o Administration of Meraki edge devices, switches and access points for local and remote offices.
o Setup and management of new User setups and providing technical information to help them win.
o Help desk and ticketing system management and resolution of break-fix issues of 125+ users.
o Creation of Network documentation, procedures and technical instructions for domain users.
o Administration, Configuration and Management of MS365 Admin Center / Hybrid Sync.
o Setup and managment of video security systems, including Verkada, Ubiquiti, InterLogix and Digital Watchdog systems.
TechKnowledgey Inc.
1840 W Lincoln, Goshen, IN 46526 - 574.527.6447
Network Service Engineer (10/2013 – 7/2018)
o Information Systems Threat Analysis and Prevention; Virus, Malware, Ransom-ware and Network Security.
o Configuration, Deployment and Management of FortiNet Security Fabric UTM next generation firewalls.
o Migration of Microsoft Exchange to Google Apps for business and Google Apps Administration.
o Migration and Administration of Windows Active Directory Domains, Data and Applications.
o Design and Deployment of 2008, 2012 R2 and 2016 (nested) HyperV hosts and Guest Operating systems.
o Installation, Configuration and Management of Data Backup and Disaster Recovery Solutions.
o Deployment and Management of Google Domains and Applications.
o Windows Network Performance Analysis, Administration and Management Services.
o Daily routine of Break-Fix and On-site Technical Solutions for various business clients.
o Sub Management of Xerox Printer Fleet Supplies and Customer Service.
o Configuration and deployment of Wireless Networks and Unifi Access Points.
UnityComm / U4 - KC Online
101 E Main St. Syracuse, IN 46567 - 574.457.4482
Systems/Network Administrator (2/2007 to 10/2013)
o Support, management and deployment of XP, Vista/7/8 workstations.
o Administration of ESXi hosts of Windows 2003/2008 SBS servers.
o Administration of daily data availability operations, backups and verification.
o Administration of Active Directory, DNS, DHCP, IIS, MS SharePoint, MS SQL, and Exchange 2003.
o Support, configuration and management of email services and Barracuda Spam Firewall.
o Administration and support of financial applications such as Quickbooks2013 and Server.
o Support and management of redundant commercial Linux VoIP and remote voicemail servers.
o Administration and management of Asterisk Phone System and Cisco IP phones for 3 companies.
o Administration and management of multiple facilities IP video surveillance systems.
o Documentation of network topology, network configurations and various technical procedures.
Magna Mirror Systems
Alto, Michigan, 49302 - 616.866.6122
Network Administrator (11/1996 to 11/2002)
o Administration of Windows NT, 98, 2000, XP, Network Operating Systems configuration and management.
o Experienced with the installation, troubleshooting and administration of Office 97/2000/XP suites.
o Experienced with RAID/fault tolerance, backup systems, redundancy and disaster recovery.
o Experienced in LAN/WAN topology, layout/design and installation from the ground up.
o Experienced in basic Cisco router configuration and security.
o Experienced in virus prevention and removal from all critical business systems.
o Experience using RIS, Norton Ghost imaging software packages for duplication of workstations.
o Setup and Administrated Windows NT Exchange, and Lotus Notes e-Mail Servers for 100+ users.
o Supplied 24/7 support for HR Systems, ADP, PeopleSoft, E-Time and Punch Collection Devices.
o Setup, Configured and managed Multiple VPN devices, RAS and security for secure remote access.
o Provided Installation and administration management of multiple PBX Phone Systems.
Certifications / Licenses / Authorizations
o Microsoft Certified Professional [ID# 2994113]
o Network Plus Certified [ID# COMP00100131335]
o Google Apps Certified Deployment Specialist (expired)
o Google Apps Certified Administrator (expired)
o Remote UAS Pilot - Unmanned Aircraft General - Small (UAG)