A new functionality is added to enhance the Dashboard feature. It allows for an operator to add custom graph/ charts to the Dashboard.
In below example a stacked bar chart is added to the Dashboard giving the operator information on their tickets. What the specific ticket type were and how many were opened/ closed in the month or year.
To make use of this feature:
** reach out to support@azotel.com providing example of data you are looking for
Fig 1: Dashboard example: tickets open/ closed/ total
Published Date: 1 november 2024
Engineer: AP
Contact Azotel Support:
Need more help? Save time by creating a maintenance ticket to Azotel through your instance or email support@azotel.com.