2023-1Q: [REPT] Voice Calls Report

A new report has been added to the list of reports that that SIMPLer already offers. It allows users to generate and view the list voice calls, as well as export the file, or email it to themselves.

To make use of this feature:

    1.   Go to 'Tools' on the top right of the menu bar

    2.   Select 'Reports'

    3.   and click on the drop-down arrow, for the list of Reports


Fig 1: Menu Tools > Reports

  3. Scroll down and select 'Voice Calls Report'

Fig 2: Voice Calls Report

4. You will then need to select the 'from 'and 'to' dates of the calls you would like to view. It is important to select these dates, otherwise the report will not generate. This is because of the number of calls in the voice call table.

5. Click 'Generate' to view the calls for the selected dates

6. You also have the option to export the file. This will export to .csv (not Excel), again, because of the number of call records

7. You can also email the report to yourself, or set up a Cronjob, to automatically send these reports to you on set days and times

Fig 3: Generated Voice Calls Report

Published Date: 14 Feb 2023

Engineer: M.G

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