2022-3Q: [SAND] First Invoice Notice (Email and SMS)

This feature is particularly handy when operator uses the prepaid invoicing model.

For the first invoice operator will opt to give a few days grace (defer days), for end user to make a payment before disconnection occur.

It is now possible to setup an email and sms notice that will prompt end user for payment before the defer date expire.

In order to make use of this feature and send a SMS along with an email notification the following needs to be setup:

1. Create a new SMS type under "Operator Emails/SMS" and type a message to be sent to customer into the body field as in the example below:

2. Under "Cronjobs" find the specific "Email Customer" entry and make sure to set the email type created in the previous step (in this example "first_bill_sms").

Useful link/s:

https://sites.google.com/a/azotel.com/wiki/simpler-features/features-index-1/2018-3q-example

https://sites.google.com/a/azotel.com/wiki/2014-1q-v001-crm-send-sms

https://sites.google.com/a/azotel.com/wiki/2018-2q-v002-how-to-change-default-sms-text

https://sites.google.com/a/azotel.com/wiki/how-to-change-default-email-text

Published Date: 11 September 2022

Engineer: PD

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