It is possible for issues reported in Apphance to be inserted in external issue tracker such as JIRA or Redmine. Depending on your project's configuration, Apphance will send crash and problem notification emails to team members. At bottom of this email there will be a link to a issue creation form in your issue tracker. This form will be pre-filled, such as the problem description entered from the device.
Below are the steps required to allow Apphance to integrate with your issue tracker:
The fields required are:-
If you are using JIRA issue tracking system no additional setup steps are required. Please continue to Usage section.
In order to use Apphance issue tracking integration with Redmine you need to install the post link Redmine plugin.
See the project page for the installation guide and example uses.
At this point your setup should be ready to use. Please start your apphanced application and report a testing problem (iOS or Android).
If you have enabled notifications you should receive an email with the problem report. A ticket creation link should be visible at the bottom of the email:
Upon clicking it you will be redirected to your issue tracking system and presented with an issue creation form (in the example here we use Redmine):