Technical

How to fix most Chromebook issues:
If you're having a problem with your Chromebook, and you're not sure what the problem is, try the following steps.
1. Turn your Chromebook completely off. To do this, click on the time in the bottom right hand corner to bring up the system menu. Then, click the small power button to turn the Chromebook off. Wait at least ten seconds, and then turn the Chromebook back on. Go back and test the problem you were having earlier. If this fixes the issue, you're done. If not, continue to number 2. 
2. Disable your extensions. Click on the menu button at the top right (three horizontal lines) and from that menu, choose More Tools -> Extensions. Uncheck the box that says "Enabled" next to each extension. Go back and test the problem you were having earlier. If this fixes the issue, you're done. If not, continue to number 3. 
3. Reset your browser settings. Click on the menu button at the top right (three horizontal lines) and from that menu click on Settings. In the search box at the top right, type the word reset. Then click the "Reset browser settings" button. If this fixes the issue, you're done. If not, continue to number 4.
4. Clear cache and cookies, then reboot. Press Control + Shift + Backspace to bring up the Clear browsing data menu. Check the boxes that say "Cookies and other site data," "Cached images and files," "Hosted app data," and "Content licenses." Leave the other boxes unchecked. In the drop down menu at the top, choose "From the beginning of time," then click the "Clear browsing data" button. Reboot your Chromebook. Go back and test the problem you were having earlier. If this fixes the issue, you're done. If not, inform one of your teachers so they may contact the appropriate person at your school.

Other Common Issues:
I got a message that says "We are sorry, but you do not have access to email." What do I do?
This looks like a problem, but it actually isn't. Chrome was made by Google, so it assumes that when you click on an email link, you want to go to Gmail. Unfortunately, your email account is not in Gmail, it's at Outlook.com. If you see this message - don't worry, just ignore it. To get to your email, simply go to http://www.outlook.com/anderson5.net - it should work just fine.

When I try to access any website (even Google), I am asked to log in.
This is not an error, this is a security measure designed to make sure that only authorized Anderson Five users are accessing our network. Simply log in with your username and password and then click OK. 

I'm on a website and it isn't working for me, but it works for the rest of my class.
1. Make sure you are connected to the wireless network. The wifi icon in the bottom right corner should be solid white and not flashing.
2. Go through the steps in "How to fix most Chromebook issues" above. 

When I type, some or most of the letters are the wrong letters.
You more than likely have a wrong keyboard mapping set up. Your Chromebook thinks you are trying to use a non-standard keyboard with the keys in a different place than they really are. In order to fix this, do the following:
1. Click on the system tray (bottom right corner of your screen).
2. One of the options will be the keyboard mapping. It will likely say US Colemak or US Dvorak. Click that option and then select "US Keyboard." 
Your keys should not function as expected.

My screen is completely blank, but I can tell the screen is on.
Try holding down the power button for about 30 seconds. Then wait and allow it to sit for another 30 seconds. Many times, this will reset the Chromebook. If that doesn't fix it, inform your teacher or your school's technology facilitator so it can be inspected for damage.