Getting online‎ > ‎

Reset password Using Office 365 Password Reset Tool

Reset password Using Office 365 Password Reset Tool
If you have registered for the Office 365 Password Reset Tool, you will be able to use the guide below to reset your password and gain access to your College account.
This can be completed externally.

First you will need to visit the Office 365 login page:
If you already have an account showing you will need to select "Use Another Account".

At the Office 365 login page, select “Can’t access your account?”.

If you cannot see "Can't access your account" please select

And you will be able to see it or alternatively click here.
You will be prompted to enter your account information and the security code displayed.  Note that your User ID will be your

Once you have entered this information, click “Next”.
You will now have the option to choose which contact method Microsoft should use for verification.
Select your contact method and click “Next”.
If you choose to use your mobile number, you will need to confirm your number in the following window as shown below.

After entering your mobile number, select “Text” and a verification code will be sent to your mobile.
Enter this code in the box provided and click “Next”.

If the verification code was entered correctly, you will be given the option to enter a new password.

Please note the following password rules when entering a new password:
Password MUST be:
A minimum of 8 characters
Must contain capital letter
Must contain lower case letter
Must contain a number or symbol
Password MUST NOT be:
One that has been used previously - system remembers the last 12
Your first name or last name
Your date of birth
Your student ID
Or a combination of the above
After entering your new password, click “Finish”.
You will receive confirmation that your password has been reset and be given the option to “click here” to sign back into your account.

Selecting “click here” will take you back to the Office 365 login page where you may sign in with your College credentials and your new password.

Please note that you will now be able to log into all other College systems using your new password such as:
Activate Learning College Wi-Fi.
Password reset complete!