Welcome to our JCESD IT How-to Page.
The IT team will use this site
to post tech help tips and documents related to the implementation of teacher and student Google Apps and other tech topics.New for 2011-2012 School year-
Connecting to Wireless
WAP Name in all JCSD Schools--JCSD
WAP Name at Westside--jcsd509j
Change affecting all new mobile labs, some stationary labs, and those re-imaged summer 2011
freeze is no longer installed on Mobile labs. This is to facilitate
updates and changes to software. To give the computers some level of
protection, student accounts are limited to being standard users. They
will be unable to install or change most software, but will be able to
save files locally to the computer. Default save locations will still be
set to students' own H: drives by default where possible and it is
still recommended to save primarily to the network.
Installation of New Software
maintenance and installation, all staff will have administrative access
to add or remove any desired software. If you would like to have
students log in and help with an installation please call the IT
department and we will activate the temporary administrator account for
the students. Please do not give your account information to your students.
With your account students will be not only be able to install programs to the
computer but also access your teacher information. If you believe a student
might know your password you may change it at any time in Windows by
pressing the CTRL, ALT, and Delete keys simultaneously and choosing Change Password... from the menu.
****Must call IT prior to your installation to activate this account
Computer Virus Hoaxes
If you see a pop-up or windows that says you have a Trojan Virus, Windows 2010 or 2009 Antivirus.... It is FAKE
Our IT department is currently using Kaspersky antivirus on all systems
in all districts. Any other virus related program by any other name is a
scam website that managed to sneak a pop-up onto your screen.
- Learn what to watch for and how to avoid the loss of use of your computer for the repair time.
- 2010 Antivirus
- 2009 Windows Antivirus
- Trojan Virus Scan
- System 2011
To keep yourself safe-
Do Not click on anything on your computer
screen. On your keyboard hit the keys Ctrl/Alt/Delete and wait for the
window that appears, choose Task Manager.
Highlight, one at a time, the Internet applications running and click "End Task".
Save anything else you are working on and reboot your computer.
This should clear things up for you to open Kaspersky and run a scan.
Please inform Technology of the issue so we can double check the system is clean.