Turkish Airlines Rome Office has become a global symbol of reliability, comfort, and hospitality. As the flag carrier of Türkiye, the airline operates one of the most extensive flight networks in the world, connecting travelers to over 300 destinations across Europe, Asia, Africa, and the Americas. Its success is built on strong customer relationships and local service centers that bring world-class assistance closer to passengers.
One of these important service points is the Turkish Airlines Rome Office. Established to support travelers departing from Italy, the office provides comprehensive flight and customer services that mirror the airline’s international quality standards. Whether you are planning a family holiday, a business trip, or an intercontinental journey, the Rome Office ensures your travel arrangements are handled with professionalism and care.
Central Location for Convenience
The Turkish Airlines Rome Office enjoys a prime location in the city’s central business district. Situated at Via Barberini 47, 00187 Rome, it is surrounded by key commercial landmarks and easily accessible by public transport. The central positioning makes it convenient for local customers, tourists, and business travelers alike to visit the office for bookings or inquiries.
In addition to the downtown office, Turkish Airlines also maintains a sales and service desk at Leonardo da Vinci–Fiumicino Airport (FCO), located in Terminal 3. This ensures passengers can obtain direct support before departure or upon arrival. Whether it’s a last-minute ticket change, baggage question, or travel document verification, the airport team provides immediate and efficient solutions.
Services Provided at the Rome Office
The Turkish Airlines Rome Office offers an extensive range of travel and customer support services. Designed to meet both individual and corporate needs, these services reflect the airline’s dedication to convenience, efficiency, and passenger satisfaction.
1. Flight Reservations and Ticket Sales
Customers can book international and domestic flights directly through the office. Experienced agents help passengers find the best fares, suitable schedules, and special offers tailored to their travel needs.
2. Ticket Modifications and Refunds
For passengers who need to reschedule, cancel, or modify their bookings, the office provides step-by-step guidance to make the process simple and transparent.
3. Baggage Services
The Rome Office assists with information about baggage allowances, handling of lost or delayed luggage, and purchasing of excess baggage where necessary.
4. Miles & Smiles Program Assistance
Members of Turkish Airlines’ loyalty program can manage their accounts, redeem miles for rewards, or seek help with membership upgrades directly at the Rome Office.
5. Group and Corporate Travel Management
The office supports businesses, tour operators, and large groups with customized packages, flexible ticketing policies, and dedicated support for group reservations.
6. Travel Regulations and Visa Information
With constant updates to international travel requirements, the office provides the latest information on visa policies, health guidelines, and entry restrictions for global destinations.
7. Special Passenger Assistance
Dedicated services are available for travelers with medical needs, reduced mobility, or those traveling with infants or pets. The goal is to ensure every passenger’s comfort and safety from departure to arrival.
Upholding Turkish Airlines’ Global Standards
Turkish Airlines is recognized worldwide for its exceptional quality and authentic hospitality. The Rome Office functions as an extension of this promise, providing ground support that reflects the same attention to detail passengers experience in flight. Every interaction—from booking advice to problem resolution—is guided by professionalism and empathy.
The airline’s global vision focuses on innovation, sustainability, and customer satisfaction. The Rome Office contributes to this vision by adopting digital tools, efficient booking systems, and real-time communication technologies to streamline passenger services.
A Global Airline with a Local Touch
What sets Turkish Airlines apart in Italy is its ability to combine global reach with local understanding. Rome, as one of Europe’s busiest cultural and business centers, plays a vital role in connecting Italian travelers with the world. Through its office in Rome, Turkish Airlines provides more than just ticketing—it offers personalized travel planning and cultural connection.
From Rome, passengers can fly directly to Istanbul Airport, the airline’s main hub, and connect to destinations such as Tokyo, New York, Cape Town, and Singapore. Istanbul’s strategic location allows for quick and comfortable connections between continents, making Turkish Airlines a preferred carrier for many international routes.
Why Choose Turkish Airlines in Rome?
Italian passengers choose Turkish Airlines for its combination of comfort, value, and reliability. Key advantages include:
Extensive Global Network: Access to over 120 countries and more than 300 destinations worldwide.
Award-Winning Onboard Service: Renowned Turkish hospitality, world-class meals, and superior in-flight entertainment.
Modern Fleet: State-of-the-art aircraft that emphasize passenger comfort, efficiency, and safety.
Competitive Pricing: Transparent fares with flexible travel options.
Personalized Support: Local experts available in Rome to handle all aspects of customer care.
Turkish Airlines continues to set industry standards by maintaining a perfect balance between affordability and luxury, supported by a team of professionals who ensure every passenger’s needs are met.
The Turkish Airlines Rome Office is more than a customer service center—it is a bridge connecting Italy to the rest of the world. From its central location in Rome to its active presence at Fiumicino Airport, the office delivers exceptional service and local expertise for travelers seeking reliability and comfort.
By embodying the core values of Turkish Airlines—hospitality, innovation, and excellence—the Rome Office plays a vital role in maintaining the airline’s global prestige. Whether you’re flying for business, education, or leisure, the Turkish Airlines team in Rome is ready to make your journey smoother, more enjoyable, and truly memorable.