Privacy Policy

True Home Market

Effective Date: October 21, 2025

Last Updated: March 4, 2026

True Home Market ("True Home Market," "we," "us," or "our") is committed to protecting your privacy. True Home Market is operated by an individual owner doing business under the name "True Home Market." References to "we," "us," or "our" refer to the individual operator of the app and website unless and until they are transferred to a registered business entity.

This Privacy Policy explains how we collect, use, store, share, and protect your information when you use the True Home Market mobile application and website (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Service.

1. Information We Collect

We may collect the following types of information:

Account Information

Name, email address, and profile photo

Seller status (if applicable)

Country, state/province/region, city, and postal/ZIP code

Optional profile or contact details you choose to share

Listings & Content

Item titles, descriptions, prices, photos, and categories

Trade or delivery preferences

Location or area associated with listings

User-generated content you post publicly such as images, text, or reviews

For livestock or animal listings: species, breed, age, and any health or vaccination information you voluntarily provide

Messaging & Reviews

Messages and chat content exchanged through the Service

Ratings, reviews, and feedback left for other users or listings

Subscription & Payment Information

Subscription plan details and status

Billing dates, renewal settings, and identifiers such as Stripe customer ID or RevenueCat subscriber ID

We do not store full payment card data. Payments are securely handled by Stripe, Apple App Store, or Google Play depending on your platform.

Device, Web & Usage Data

Device or browser type, operating system, version, and IP address

App and web activity data including actions taken, session duration, and interaction patterns

Crash logs, diagnostics, and analytics data via Firebase, Stripe, or similar trusted providers

For web users: cookies and local storage data to maintain sessions, preferences, and improve experience

Location Data

Approximate location such as city or region derived from postal codes or user input

We do not track continuous or precise GPS locations

Third-Party Data Sources

Farmers market event listings sourced from the USDA Local Food Directory and similar public databases

This data is used solely to populate event listings and is not linked to individual user profiles

Tracking Technologies

Cookies, web beacons, and local storage may be used to:

Maintain login sessions

Improve functionality and usability

Provide analytics and measure performance

Users can adjust browser settings to manage or block cookies. Note that disabling cookies may affect Service functionality.

2. How We Use Your Information

We use your information to:

Create and manage accounts

Enable listing, messaging, selling, and other marketplace features

Manage and verify subscription payments

Provide support and respond to inquiries

Improve the Service's safety, usability, and performance

Detect, investigate, and prevent fraud, abuse, or unauthorized access

Send important notifications, policy updates, or Service-related communications

Comply with legal and financial obligations

Display farmers market event listings sourced from third-party public databases such as the USDA Local Food Directory

Promote listings on social media and external platforms as described in Section 13

3. What We Do NOT Do

We do not:

Sell or rent personal data to third parties

Share user information for third-party advertising or marketing without explicit consent

Access device photos, files, or contacts without user permission

Track real-time GPS or background location

Use animal health or vaccination information provided in livestock listings for any purpose other than displaying that listing

Knowingly collect data from individuals under 18 years of age

4. Data Sharing

We may share limited information as necessary with:

Service Providers

Firebase, hosting services, analytics platforms, and essential infrastructure providers who are contractually required to protect your data and use it only to provide services on our behalf.

Payment & Subscription Partners

Stripe, RevenueCat, Apple App Store, and Google Play — all of which process payments securely and independently under their own privacy policies.

Third-Party Data Sources

We use publicly available data from the USDA Local Food Directory to populate farmers market event listings. This integration does not involve sharing your personal data with the USDA or any government entity.

Legal & Safety Purposes

We may share data if required by law, court order, subpoena, or legal authority, or to protect the safety and rights of users or the public. We will attempt to notify affected users of such requests unless prohibited by law.

Operational Support

Trusted vendors or contractors who operate under confidentiality obligations and are permitted to use your data only as necessary to perform services for us.

Business Transfers

If True Home Market is sold, merged, or transferred to a registered business entity, your information may be transferred as part of that transaction. You will be notified of any such change via the Service or email.

We do not permit third parties to use your data for their own marketing purposes.

5. Third-Party Services

The Service integrates with the following third-party services, each operating under their own privacy policies:

Google Maps / Mapping APIs — for location-based features

Firebase Authentication, Firestore, and Analytics — for account management and app performance

Stripe — for web payments and subscription management

RevenueCat, Apple App Store, and Google Play — for mobile payments and subscriptions

USDA Local Food Directory — for farmers market event data (public database, no personal data shared)

We are not responsible for the privacy practices of third-party services. We encourage you to review their policies directly. We will update this section as integrations change.

6. Data Security

We use industry-standard security measures — including encryption, authentication, and restricted access — to safeguard your information. Access to personal data is limited to those who need it to operate the Service.

However, no online platform or transmission is completely secure. By using the Service, you acknowledge and accept the inherent risks of internet-based systems. True Home Market is not liable for damages or losses resulting from unauthorized access, system compromise, or force majeure events beyond our reasonable control.

You are responsible for maintaining the security of your account credentials. Do not share your password. Use a strong, unique password and enable any available two-factor authentication.

7. Data Retention

We retain personal data only as long as needed to:

Operate and provide ongoing Service functionality

Fulfill legal, tax, or regulatory obligations

Resolve disputes or enforce our Terms of Use

Deleted accounts and associated personal data are typically removed within 30 days, unless retention is required by law. Listings, reviews, and messages may be retained in anonymized or aggregated form for analytics purposes.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

Access or correct your personal information

Request deletion or restriction of processing of your data

Obtain a portable copy of your data

Withdraw consent to data processing at any time

Opt out of promotional use of your listing content

Lodge a complaint with a relevant data protection authority in your jurisdiction

Requests can be submitted via email at TrueHomeMarket@gmail.com. We will respond within a reasonable timeframe. We may require identity verification before processing requests.

Note: Exercising certain rights such as requesting deletion may result in loss of access to parts of the Service.

9. User Content & Responsibility

You are solely responsible for the content you post or share, including images, messages, listing descriptions, and product details — including any information about animals or livestock.

True Home Market does not control or endorse user-generated content and bears no liability for interactions, disputes, or transactions between users. Do not post sensitive personal information such as financial account numbers, government ID numbers, or precise home addresses in public listings or messages.

10. Children's Privacy

This Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we discover that a minor has created an account or provided personal information, that data will be deleted promptly. If you believe a minor has used the Service, please contact us immediately at TrueHomeMarket@gmail.com.

11. International Users

True Home Market operates from the United States (Ohio). If you access the Service from outside the U.S., your data may be transferred to, stored, or processed in the United States or other jurisdictions where privacy laws may differ from those in your country.

By using the Service, you consent to such transfers. Users in regions with specific data protection laws such as the EU (GDPR), UK, Canada (PIPEDA), or Australia (Privacy Act) should be aware that data may be processed in jurisdictions that do not offer the same level of protection. You may contact us to discuss data handling concerns specific to your jurisdiction.

12. Breach Notification

In the event of a data breach involving your personal information, we will notify affected users and relevant authorities as required by applicable law. We will take reasonable steps to contain, investigate, and mitigate the incident as quickly as possible.

We will provide notification via email and/or an in-app notice. The notification will describe the nature of the breach, what data was affected, and steps you can take to protect yourself.

13. Content Promotion & Public Listings

Listings or items posted on True Home Market may be publicly visible and may be used for marketplace promotion on social media platforms such as TikTok, Facebook, Instagram, or X (Twitter). Only publicly viewable content such as listing images, titles, and descriptions may be used for promotional purposes. Your personal contact information, email, or private messages will never be used for external promotion.

You may opt out of promotional use of your listing content at any time by contacting us at TrueHomeMarket@gmail.com. Opting out does not affect content already published prior to your request.

14. Cookies & Do Not Track

True Home Market's web platform may use cookies and similar tracking technologies for session management, analytics, and performance improvement. We currently do not respond to "Do Not Track" browser signals, as there is no consistent industry standard for doing so. You may control cookie settings through your browser preferences.

15. Limitation of Liability

To the fullest extent permitted by law, True Home Market and its owner are not liable for any indirect, incidental, or consequential damages arising from:

Unauthorized access to or use of your data

Service interruptions or downtime

Security breaches or hacking incidents outside our reasonable control

User disputes or third-party conduct

Inaccuracies in third-party data such as USDA farmers market listings

Loss of data due to account deletion, termination, or system failure

16. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or Service features. Updates take effect upon posting to the app or website. For material changes we will make reasonable efforts to notify users via in-app notice or email. Continued use of the Service after updates constitutes acceptance of the revised policy. It is your responsibility to review this policy periodically.

17. Contact Us

For questions, requests, or concerns about this Privacy Policy or your personal data:

True Home Market Support

Email: TrueHomeMarket@gmail.com

For account deletion, go to your profile and select Delete Account, or email us with a verified request. Account deletion requests will be processed within 30 days.