Crypto.com login issues - Official Website

If you are on this page then it certainly means that you are currently facing trouble while operating on the Crypto.com platform. However, it is not a big deal because things like this always happen with crypto traders and investors. 

• The digital world is not as seamless as you think it is. But it does not mean that there is something to be afraid of, there is nothing that you can’t handle just by the execution of a few guided steps. 

• We understand that it is quite frustrating when you cannot do anything about the tech-related problem especially when all you want to do is to get access to your account and execute the trade. 

• Don’t worry now, this article is just what you need, keep scrolling the page to learn all the possible reasons and solutions for the Crypto.com login issues. 

Do you no longer remember the login credentials for your account? Well, this is a common occurrence in day to day life of a trader. Many traders out there are undertaking password resetting steps for sign in crypto.com. The platform has several features that could help you out if you are stuck in a situation like this.

The first thing that you can try is using the ‘Forgot Password’ button given on the login page itself. To change your account password click on the said button, then provide your email address in the text space available. You will receive a link to reset the account password on your email ID. Open the link and create a new strong password for the account, after that, the homepage of your account is shown on the screen of your device.

But in a case where the email ID that was with your Crypto.com account no longer exists or you don’t remember it, you will have to contact the support services for this Crypto.com login issues. 

• You can access the support via the login page by tapping on ‘Contact Support’. 

• The platform’s support team is available 24x7 to resolve the issues. But to access the service you’ll need to give a few details such as your full name, date of birth, and last 4 digits of your SSN. 

• Then the support agent will work on verifying your identity and then they will contact you directly. 

Getting locked out of your Crypto.com account might cause you a panic. Take a deep breath and calm yourself.  Given below are a few remedies that are worth a try so that you can perform sign in crypto.com without any further issues:

• Review whether the password you are entering is correct or not. Also, ensure that no spelling error has been made by you while writing it in the given text box. Mistyping is a common thing that might occur while completing several login procedures of the other platforms as well. But if you are sure that there are no errors, then it simply means one thing and that is you fail to remember the correct login credentials. As a result Crypto.com login issues arise If this is the case then executing the Forgot Password steps would be the wise decision.

• Ensure that a 2-factor authentication code is also enabled on your account. This feature works as an additional security layer to the account for the protection of digital assets. After entering the details to sign in Crypto.com, you will receive a code either on your mobile number or on the email address. 

• Check the received notifications of whether any suspicious activity has been observed by the platform on your account. If the answer is yes, then your account has been locked out temporarily by the platform as a precaution.  

• If there is no issue with 2-factor authentication, and no notification reporting suspicious activity is given on the account then the account has been accidentally locked out by you. And this has led to your current Crypto.com login issues.  

To enable the 2-factor authentication you will need to install an application called Google Authenticator, Authy, or any other suitable application you know on your mobile device. After app installation, log into your Crypto.com account and then directly open the Security Section page. Then click the ‘Two-Factor Authentication button’ and after that press the ‘Enable’ option. 

You are now prompted to scan the given QR Code on the screen from the installed authenticator application on your mobile device. Now either scan the code or type the key for linking your bank account. Check your authenticator application, there you will receive a 6-digit code. Enter the same code on the text space of the website to complete the setup procedure.

In this segment of the article, we will guide you through the common troubleshooting measures that you can undertake while facing the 2FA Crypto.com login issues:

• Ensure that the internet connection you are currently using is strong and not weak. It is difficult to load 2FA without the proper connectivity.

• Check whether the date and time of your system is correct or not. Incorrect time and date can result in the non-syncing of 2FA codes.

• Try to use other backup codes if your authenticator application is not working. In situations like this, the back code can also help you out.

• Try to disable 2FA on your account with the help of a backup code and then re-enable it by using a fresh QR Code to re-sync the authentication application.

• Your last resort is to contact the support services and ask them to disable the 2FA on your Crypto.com account. Though to exercise this service, first you need to verify your identity and then move further with the process.

Technical glitches like this are a common occurrence in all digital platforms, there is no need to get hyper about such issues. The remedies for these issues are just performing a few troubleshooting methods and if they do not work then the Support team is always available to provide you with suitable assistance. The glitches might cause an inconvenience for some time but it is not permanent, with the right assistance you can make it through the Crypto.com login issues.

Enabling 2-factor authentication is vital because it acts as an extra security layer for your digital assets. It also helps in preventing unauthorized access to your account giving you full security, even if any person gets to know about your login credentials, they will not be able to do anything with them, because the registered email address or mobile number receives a one-time code which has to be entered in the given text field for confirming the identity. Take your time to enable the 2-factor authentication. 

If you are undergoing the process of password change because of Crypto.com login issues, then ensure that the new password generated is strong and is as per the application password norms. The said norms are, that the password should contain any one special character, and should be a combination of capital and small letters, along with numeric's as well. Hence, in the end, we hope that you were able to grasp a few things about the login issue situation with from our presented article.