
In any company, one of the employees with the biggest
variety of responsibilities is the Administrative Assistant. A good
Administrative Assistant is constantly flexible, and doesn't limit his or her
responsibilities to typing or filing or answering phones. As an Administrative
Assistant's prime responsibility is the running of the office, the work of an
Admin changes from day to day.
Though the clerical and office skills of many Admins are often overlooked, the
best Admin Assistants can make themselves stand out by completing office tasks
with the utmost efficiency. Though it's difficult to list the specific
responsibilities of an Administrative Assistant, some of the most common tasks
an Admin must undertake in the running of the office are:
Answering Phones and Scheduling Appointments
Though many larger companies have Receptionists, the job of answering the
phones in smaller companies often falls to the Administrative Assistant. This
is often one of the more difficult responsibilities an Admin has, as phone
calls range from client questions, to information from corporate, to irate
customers. Many Admin Assistants also schedule meetings, both internally and
with external customers and support. This requires sharp organizational skills,
as mixing up free times and dates for busy co-workers can lead to disaster.
Preparing and Sending Correspondence
Whether it be writing the end-of-year newsletter or an informational letter to
clients, many Admin Assistants are give the job of organizing, writing, and
sending correspondence. This requires good communications abilities, as well as
an in-depth knowledge of grammar and spelling. The sending of correspondence,
especially in large volume, often requires expertise with Microsoft Word's Mail
Merge feature, as well as experience with Excel spreadsheets.
Writing and Preparing Reports, Documents, and Spreadsheets
Preparing reports and documents is usually one of the most important tasks of
an administrative assistant. Whether creating a simple spreadsheet to track
employee attendance, or using information from corporate to create an in-depth
report on the company's results, most Administrative Assistants need a very
high level of Microsoft Excel knowledge.
Organizing and Running the Office
Having great organizational skills is the number one requirement for a good
Administrative Assistant. This is because the running and organization of the
office is generally an Admin's main responsibility. Without a well organized
Admin Assistant, it's easy for an office to fall into chaos. From organizing
your computer desktop, to arranging the office, to ordering the correct office
supplies, to managing customers, an Administrative Assistant must be organized
at all times. This is especially true when running an office. Even in the
largest company, the smooth running of an office depends on the organization of
a good Administrative Assistant.
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