1-kill the spyware:install, update definition, remove any suspicious or critical objects software find
. Ad-Aware
. Spybot
. Spyware Blaster
. Ccleaner
2-Update windows: turn on automatic updates also download microsoft Defender Install it and run
3-switch to firefox browser
. Download firefox
. import borkmarks from IE
. remove or change path for IE to Firefox
. install plugins for firefox
4-Unistall uneeded programs
. Anything they don't reconigze or don't use
. software with titles: bargain,tracker,snoop,monitor, etc
. old sofware
5-Trim down startup programs
. startup file
. run msconfig
6-Install a firewall
. windows firewall
. download zoneAlarm
. close ports

.stealth if router allowed
7-Re-vitalize hard drive
. Run Scandisk
. defrag your hard drive
8- Be ready to
. install a new hard drive
. clean inside the cpu
9- Don't forget the antivirus
.free avg
.free avast!