Documents and Design (D2)

Products:

·         Web sites

·         Power Home and Lawn equipment

·         Documentation Design

·         Online screen display

·         Consumer electronics

·         Documentation development

·         Packaging design

·         Logo and labels design

·         Furniture

 

Methods:

·         Usability Testing

·         Follow-Me-Home Study

·         Prototyping

·         Heuristic evaluation

·         Competitive evaluations

 

Gateway

Products:

User Interface Design

·         Destivu Application for Destination

·         Information Highway CD

·         Multimedia keyboard app

·         Local Help & Support tool

·          IVR

·         Internet development - ISP setup, web pages, Chat site, Horizon, Gateway.com

·         Cell phone menu with email access

·         Horizon CD and Web UIs

·         Warranty Reminder Application

·         Low Ink Application

·         Life cycle, bug tracking, information archive application

·         System restoration CD interface

 

Hardware Design/Reviews

·         Industrial Design – Destination CPU, RF remote, RF keyboard

·         Peripherals such as speakers, mice, keyboards

·         Portables

·         Desktops

·         Modems

 

Out of Box Experience

·         Destination user documentation, poster

·         Posters, Manuals for portables, desktops, servers

·         Layout of content for pizza box

·         Color coded cables/ports

 

Methods:

·         Usability studies

·         Surveys

·         Task Analysis

·         Focus groups

·         Contextual Inquiry

·         Prototyping

·         Heuristics

·         Competitive evaluations

·         Beta customer field studies

 

BellSouth

Services:

·         User interface designs with offerings using ADSL

 

Methods:

·         Application of UI knowledge

 

Lockheed / NASA Space and Ground Systems

Products:

User Interface Design and Evaluation

·         Designed and supervised the design of graphical user interface for expert system with developers and researchers from MIT, Stanford, and Ames Research Center.

·         Evaluated the graphical user interface of the Information Management Resource Tool.

·         Conducted study on display highlighting and format.

·         Designed and supervised Space Station graphical user interfaces for data management system test bed.

·         Developed prototype displays for International Space Station subsystems.

·         Developed area of study and technically supervised:

o         Human multitasking with computer systems

o         Prototype development of graphical user interfaces for a Geographic Information System

o         HCI with medical Decision Support Systems

·         Lead development of an online graphical user interface form for reporting Shuttle incidents.

·         Lead a team in the development and evaluation of a software tool entitled "Posture Video Analysis Tool" (PVAT)

·         Technically supervised

o         Graphical user interface design for the Electronic Cuff Checklist.

o         Graphical user interface recommendations for the Multifunctional Electronic Display System.

o         Design of an interface to an intelligent system to monitor physiological signals, process alarms and provide instruction on remedial actions. 

o         Computerized procedures experiment using graphical user interfaces onboard SpaceHab.

o         Evaluation of "Mission Evaluation Room" displays.

o         Human-computer interaction support to the Payload Deployment and Retrieval System project.

o         Software toggle button designs for graphical user interfaces.

 

Human-Computer Hardware

·         Conducted display technology evaluations, e.g., GRiD, IBM Thinkpad, Macintosh Powerbook,

·         Conducted cursor control devices evaluations and studies

·         Conducted studies on workstation designs

·         Provided human factors input into the design and evaluation of Life Sciences Laboratory Microgravity computer.

·         Technically supervised the evaluation of Printers, Optical Disk drives, workstation console for WETIF

·         Provided human factors support on determining portable computing requirements for space flight.

 

Guidelines, Standards, Requirements

·         Requirements and Guidelines – examples include; HCI, International Space Station, Man-Systems Integration Standards

·         Design Specifications – examples include; glovebox, input device, Orbiter hand controller commonality study

 

Methods:

·         Performance based studies – in lab, Shuttle, and KC 135

·         Surveys

·         Task Analysis

·         Contextual Inquiry

·         Prototyping

·         Heuristic evaluations

·         Computer generated models

·         Collect anthropometric data

 

Boeing Factory Automation programs

Products:

·         Task Analysis Plan, Results

·         Requirements documentation

·         Consultation on workflow process

·         Designed and reviewed software UIs

o         Integrated Sheet Metal Center

o         Cables and Harness Storage Center

o         Electronic Manufacturing Center

·         Reviewed and provided input on workstation designs and robotics

o         Cables and Harness Workstation

o         Electronics workstation

 

Methods:

·         Task Analysis

·         Heuristic Reviews

·         Story Boarding

·         Leveraging existing industry requirements