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Monitoring


Introduction

This area is for tips relating to Monitoring.

SysAid monitors all your servers and workstations, and constantly tests that they perform within their normal range.

You can configure SysAid to send warnings and alerts to the administrators before a failure occurs.  

It's very easy to track the system health: the results are aggregated on daily, weekly, monthly and annual graphs.

SysAid Monitoring Module is highly flexible and easy to deploy:  You can define different 
sets of tests for different groups of assets.

The Monitoring Module tests the following:

Memory usage

Hard disk usage

Vital OS services and processes

Network services

Software updates

Hardware updates

Alerts and error notification will be sent to you when something is wrong. This can be done by opening an automatic service request, notifying you by email, or even sending you a mobile text message. 

Useful Tips

Creating a minor diversion in a monitoring template, A tip by Henrik Bernhard, a member of the SysAid Support team - http://www.ilient.com/newsletter-4.htm#3 
How to detect a workstation with performance issues
Tracking unapproved software - http://www.ilient.com/Sysforums/posts/list/749.page 



Common Questions

About Monitoring thresholds & notifications - http://www.ilient.com/Sysforums/posts/list/300.page 
How to configure who receives alerts - http://www.ilient.com/Sysforums/posts/list/1388.page 


Clever Tips & Tricks

SysAid Tip - Monitoring without SysAid monitoring module - http://www.ilient.com/Sysforums/posts/list/183.page 
monitoring same named assets - http://www.ilient.com/Sysforums/posts/list/1552.page#7150 
Repeat Notifications until the problem is solved - http://www.ilient.com/Sysforums/posts/list/1593.page#7463 


Known Issues

Missing Coloured buttons - http://www.ilient.com/Sysforums/posts/list/431.page 
Cannot choose which hard disk/partition gets monitored - http://www.ilient.com/Sysforums/posts/list/423.page 
CPU usage reached 20648832% - http://www.ilient.com/Sysforums/posts/list/1870.page - believed to be fixed in one of the latest releases


Feature Requests

Customize button for Monitoring view & ability to add fields from asset details - http://www.ilient.com/Sysforums/posts/list/1552.page#7150