Sysaid is now on version 6.5.08

We're happy to announce that SysAid 6.5.08, a new minor release, is now available. The major release of SysAid 6.5 went so smoothly that there were very few major issues that we needed to resolve. In addition to 30 bug fixes, this release provides better support for Apple users: the SysAid Mac agent now supports the attachment of screenshots to service requests as well as Mac OS Snow Leopard 10.6 and Mac OS Leopard 10.5. Furthermore, there is a different Mac agent to support earlier versions of Mac OS. These new features enhance the already powerful capabilities of our latest major release, SysAid 6.5. If you haven't yet upgraded to SysAid 6.5 for its 101 new features and 2 exciting new modules, you can get all of those functionalities plus additional bug fixes with this new minor release!Learn more about SysAid 6.5.08 and upgrade now! 

Version 6.5 official release announcement

After much anticipation and many hours of hard work, the official release of SysAid 6.5 is now available! With 101 new features and two brand-new modules, this SysAid milestone reflects more than just the dedication and talent of SysAid’s research and development team; it was also made possible by the valuable contributions of over 1,600 of our committed Pathfinders. The feedback we’ve received about SysAid 6.5 has been overwhelmingly positive: this release is the most impressive SysAid development to date! 

SysAid 6.5 offers major enhancements to every SysAid module and includes many of the features that you personally requested. With new time-saving functionalities, more efficient communication, tighter asset management, extensive resources for your end-users, and a more intuitive interface, SysAid 6.5 offers comprehensive and across-the-board innovations. These new capabilities are specially designed to help you save time, improve the quality of service you provide, and make more strategic IT management decisions. 

Some highlights of SysAid 6.5 include: 

SysAid Chat: The New Way to Communicate in IT! 
Completely integrated with the rest of SysAid, the new SysAid Chat module allows you to resolve service requests with unprecedented efficiency. Learn more about SyAid Chat and see how it can help you establish best communication practices in your IT evironment. 

IT Benchmark: The Industry's First Ever Benchmarking Tool 
The IT Benchmark Module helps you evaluate your IT performance with concrete ratios and statistics, and allows you to compare your figures with thousands of other IT departments worldwide. Learn more about the IT Benchmark to gain a global perspective of your IT department's activities. 

For more information about the many new features and functionalities of SysAid 6.5, check out the SysAid 6.5 Presentation and read the SysAid 6.5 Release Notes. 

So let’s get started! Follow this link to download SysAid 6.5. Welcome to SysAid 6.5 – the next generation of superior IT management!