Change Management

The upcoming version 6 contains Change Management

Here is what we know about it so far:-

·	SysAid Change Management: Use proven ITIL processes to improve the way you handle changes in your IT environment. Cover key ITIL stages including: Analyze > Approve > Implement > Release > Review and Close.

·	SysAid Problem Management: Based on ITIL best practice methods to help you resolve SRs and incidents as they arise and resolve root problem causes to minimize business impact.

Feature Requests