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Asset Management


   

Introduction

 
This Asset management section is made up of two areas, Asset Management & the SysAid Agent
 
Ilient have their own FAQ on this topic at http://www.ilient.com/faq-asset-management.htm


SysAid Agent Common Questions


Deployment Requirements - http://www.ilient.com/Sysforums/posts/list/184.page 
Trouble deploying to vista - http://www.ilient.com/Sysforums/posts/list/1550.page 
Deployment switches - http://www.ilient.com/Sysforums/posts/list/243.page#622 
SysAid Tip - Upgrading the SysAid Agent without Re-Deployment - http://www.ilient.com/Sysforums/posts/list/44.page 
Things to watch out for when ghosting etc. - http://www.ilient.com/Sysforums/posts/list/734.page 
SysAid agent and server 2008 / Windows 7 beta is here - http://www.ilient.com/Sysforums/posts/list/1029.page 
If I have to change the ports that sysaid is on what do I need to do to update the agents. Do I have to undeploy and redeploy the agents? - http://www.ilient.com/Sysforums/posts/list/1536.page#7016 
Can I instruct the SysAid Agent to report back to SysAid Server more frequently? - http://www.ilient.com/Sysforums/posts/list/1592.page 

Asset Management - Common Questions

How to list the sysaid agent version number - http://www.ilient.com/Sysforums/posts/list/211.page#385 

Tracking unapproved software - http://www.ilient.com/Sysforums/posts/list/749.page 
About Vpro - http://www.ilient.com/Sysforums/posts/list/1582.page 

Filtering Assets

How to create a company filter - http://www.ilient.com/Sysforums/posts/list/1899.page
How to create a supplier filter - http://www.ilient.com/Sysforums/posts/list/1223.page 
How to create a location filter - http://www.ilient.com/Sysforums/posts/list/2343.page
Custom filter does not appear to work on some fields - http://www.ilient.com/Sysforums/posts/list/1779.page#8488 
How to search for a Mac Address - http://www.ilient.com/Sysforums/posts/list/0/1244.page#7474 

Remote Control - Common Questions


Remote control over the internet - http://www.ilient.com/Sysforums/posts/list/1339.page 
Unable to Remote Control Workstations - http://www.ilient.com/Sysforums/posts/list/1517.page 
Remote controlling Apple Mac's - http://www.ilient.com/Sysforums/posts/list/1652.page 

Known Issues

Agent not upgrading to 5.6.x - http://www.ilient.com/Sysforums/posts/list/1113.page 
Double assets being created with the new agent - http://www.ilient.com/Sysforums/posts/list/1563.page 
Supplier list defaults to the last page you were on instead of page one.
Moving groups within groups.
Vista Performance & Remote control - http://www.ilient.com/Sysforums/posts/list/15/139.page#7034 
No wallpaper after remote control - http://www.ilient.com/Sysforums/posts/list/1315.page 
False daily software inventory changes - http://www.ilient.com/Sysforums/posts/list/1603.page 

Resolved

'No Software Found' in software inventory - http://www.ilient.com/Sysforums/posts/list/241.page - Fixed in 5.6.09
"Show Assets using this software" in "Software Prodoucts" does not export - http://ilient.com/Sysforums/posts/list/1121.page - Fixed in 5.6.03+
BIOS field empty after upgrading to 5.6.03 - http://www.ilient.com/Sysforums/posts/list/0/1117.page#7458 - Fixed in v5.6.09+
Feature Requests

My Network Assets view customize. FR #486 - http://www.ilient.com/Sysforums/posts/list/773.page 
The ability to disable retired assets -- http://www.ilient.com/Sysforums/posts/list/0/1850.page

New Features

The SysAid deployed icon / what name gets displayed can now be changed as 5.6