'A No Blame Culture' - a term regularly quoted and rarely understood!
 Along with issues of 'ownership and empowerment' these ambiguous terms constitute a key element to achieving sustainability - PCC provides the knowledge required to understand how we have to address the psychology behind an organisational micro-culture to realise a 'No-Blame environment of ownership and empowerment' under duress from the prevailing macro-culture in society at large.
A slideshow is attached (below) that provides an example of how 'blame' can build and reciprocate between departments - this example uses 'Industrial' terminology, but 'Procurement' could equally be relative to 'Health comittee commissioning' and the 'Health Service' or finance and banking, central government and quangos..... etc.
Looking through this slideshow you will see the use of blame, justification, projecting fault, emotional detachment from responsibility and snap judgements over right and wrong.
PCC provides an experiential development program that enables the links to be made between such behaviours and the systemic practices we culturally and openly accept as standard. It is ONLY when these issues are thoroughly understood, that leaders of change are able to fully appreciate the sub-conscious opposition that is triggered in people when interacting with the assumption inherent to standard systems. Once a change in belief in regards to 'What works and what doesn't work' is achieved, Leaders become naturally empowered to choose change that overcomes the resistance typically experienced in change implementation activities to date. Lean, Six Sigma, Organisational Development, Balanced ScoreCard, Appreciative Inquiry, 7S, Hoshin Kanri (Policy Deployment), Sales Operations and Financial Planning (SO&FP), Prince2 & Project management, Change Management, ERP, Waste Elimination, Continuous Improvement, Kanban, Kaizen, Standard Work, QC, JIT, World Class, TQM, Agile, EFQM, SMED, Takt, Inventory Management, 5S, Problem Solving, Root Cause Analysis, DFMA, DFSS, Value Streams, VOC, Performance management, Quality management, Financial management, HR, DBR, BPR, QFD, TOC and CSR amongst a host of 'Skills' level change tools and other best practice methods are ALL supported by PCC's approach - regardless of the tools you use, they do nothing without people ... in any organisation, people are THE common denominator to develop if organisations are to realise their maximum performance potential. PCC (Psychology of culture change) LLP. Company No. OC355759 "BTFA Cycle, ABEEE, 2nd stage BTFA Iceberg + Bubble, Temporal Detachment, EEE (Emotional Environmental Experience) EEL (Emotional Experienctial Learning), Systemic Attribute reflection, molecular psychology, tactical lean, HRT for business & 'The People System' and the people core diagram" are terms, models, logos and concepts developed exclusively by drbovis - copyright 2005,2006, 2007, 2008, 2009, 2010 - all rights reserved ™©® |
Blame Culture |