PCC 
(Psychology of Culture Change) 
LLP

QUOTES

In the January 23, 2006 Wall Street Journal, Debbie Holton wrote an article regarding a quote made by Ford that "Culture eats strategy for breakfast." She commented that this quote comes from the war room of the [then] new Ford makeover ... it is a quote also attributed to Jack Welch and Peter Druckerso why do we still focus our business change efforts and budgets, on process and data based solutions alone?

"Ten years ago, Peter Senge introduced the idea of the 'learning organization' Now he says that for big companies to change, we need to stop thinking like mechanics and to start acting like gardeners." — Alan M. Webber Learning for a Change

"Removing Resistance to Change"


 
                                  through people




Team, Self, Systems

"When you focus on people, profit becomes the by-product."
PCC - Providing the Foundations on which sustainable change is built



3 steps to support 

1. A

cknowledge, there is a very real and significant problem with the sustainability of organisational change efforts. 

  • Over 60% of change efforts fail - McKinsey Quarterly 2006 & 2008
  • Change initiatives fail 70% of the time - Miller 2002
  • 64% failure rate in municipal public service programs - Yin 1978
  • Major corporate investments are abandoned within six months, 80 per cent of the time - Gartner Group 2002
  • 75% of change efforts fail completely or threaten the survival of the company when neglecting culture - Cameron & Quinn 1999
  • Most change programs fail, but the odds of success can be greatly improved by taking into account counterintuitive insights about how employees interpret their environment and choose to act - McKinsey 'The irrational side of management' 2009

2. Judge for yourself

 Use Jack Welch's CAP formula* provided here, and consider the 'Change management effectiveness' in your own organisation;


GE used E = Q X A to calculate ‘change management effectiveness’ at the highest level, 


where;


E’ = ‘The Effectiveness of any change programme' (as a %)

Q’= ‘Technical Quality’ of the programme (Process/Tools & Techniques) - scale 1-10 (1 worst, 10 best)

A’ = ‘Organisational Acceptance’ of the programme (Culture / Attitudes) - scale 1-10 (1 worst, 10 best)


NB; 60% is deemed to be the lowest score from which you might expect change to be sustained.


*CAP = Change Acceleration Process


3. Contact us - 020 8144 1303 or send us a message here 



Change will happen

"and it is not the strongest of the species, nor the most intelligent, but the one most responsive to change who will survive" 


At PCC we develop 'A' before developing 'Q' to maximise 'E' - we engage leaders across key cultural layers to align culture, behaviour and strategy, providing fertile ground for tools and techniques to work effectively and quickly.


Lean, Six Sigma, Organisational Development, Balanced ScoreCard, Appreciative Inquiry, 7S, Hoshin Kanri (Policy Deployment), Sales Operations and Financial Planning (SO&FP), Prince2 & Project management, Change Management, ERP, Waste Elimination, Continuous Improvement, Kanban, Kaizen, Standard Work, QC, JIT, World Class, TQM, Agile, EFQM, SMED, Takt, Inventory Management, 5S, Problem Solving, Root Cause Analysis, DFMA, DFSS, Value Streams, VOC, Performance management, Quality management, Financial management, HR, DBR, BPR, QFD, TOC and CSR amongst a host of 'Skills' level change tools and other best practice methods 

....these are ALL 'Q' products popular in the current market of change and ALL are supported and enhanced by PCC's exclusive approach to developing 'A' - regardless of the tools you use, they do nothing without people ... in any organisation, people are THE common denominator to develop if organisations are to realise their maximum performance potential.


PCC (Psychology of culture change) LLP. Company No. OC355759

"BTFA Cycle, ABEEE, 2nd stage BTFA Iceberg + Bubble, Temporal Detachment, EEE (Emotional Environmental Experience) EEL (Emotional Experienctial Learning), Systemic Attribute reflection, molecular psychology, tactical lean, HRT for business & 'The People System' and the people core diagram" are terms, models, logos and concepts developed exclusively by drbovis - copyright 2005,2006, 2007, 2008, 2009, 2010 - all rights reserved ™©®




























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