ACTIVE LISTENING WORKSHOP OUTLINE I. Introductions A. Workshop B. Participants C. Uses of Active Listening II. Focus Exercise III. Component Skills A. Attending Behavior B. Paraphrasing C. Acknowledging Feelings IV. Full Practice V. Conclusion
ACTIVE-LISTENING SKILLS Audience: General, especially useful for couples, clergy, supervisors, counselors, teachers, and health-care professionals Description: Listening –active listening—is at the core of successful interpersonal communications and relationships whether they be personal, social or professional. Unlike “normal” passive listening, active listening fully involves the listener’s eyes, ears, body language, and voice. Active listening attends to the verbal and nonverbal communications of others and consciously interacts nonverbally and verbally. For an over view sheet click here. The skills of attending behavior, acknowledging content by paraphrasing, and acceptance of feelings by identifying them and gentle reflecting then are the focus of this workshop. Format: (in order of recommended time allowances) One 3-hour (1/2 day) workshop One 2-hour workshop (condensed version)
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