Work Experience
Marketing Assistant : June'06 – Set'08
ANAKENA INTERNET SERVICES, S.L.
Marketing responsibilities:
- Online follow up of the company and site’s corporate image
- Site traffic control, web ranking and newsletter monitoring knowledge
- Affiliate management (Commission Junction, Link Share, Trade Doubler)
- Phentermine.com Forums Moderator (5.000visits/day)
- “Online Marketing Spain” and “Search Marketing Expo Madrid” attendance in 2008
Administration responsibilities:
- Spanish LOPD and LSSI laws adjustment and control in the group’s sites
- Anakena.com Customer Service in Spanish, English, French and Catalan
- Company’s accountancy controller, administrative and legal management
- Company’s Intranet creation and maintenance support with Sharepoint 2007
Technical Customer Service Planner : Nov'04 – June'06
NRG GROUP SPAIN, S.L.
- Customer assistance coordination: Madrid (34 technicians), Barcelona (26 technicians)
- Improvement of incidents resolution up to 99,3% and claims management
- Planning Reorganization Project collaboration and procedures development to continuous improvements
- Budgets management and invoicing review: profit 15K €/month
- Substitution system management: 50 machines
Logistics & Operations Assistant : June'03 – Set'04
COMPAÑÍA EUROPEA DEL AGUA, S.A.
- Planning of the 6 lines production needs
- Stock control: raw material, semi-finished and finished product
- Storage System improvement, carrying out an exhaustive study of the pieces (volume, rotation, expiration, purchase flows) in order to implement a new system in the movement to a 10 times major warehouse
Accounts Administrator : June'02 – Nov'02
FERRO SPAIN, S.A.
- Supplier and customer treasury registry and management
- HR Dpt support with outsourcing workers
- Collaboration with Quality Control definition for ISO9001:2000 certification
Financial Controller : Mars'01 – Dec'01
CAIXALEASING Y FACTORING, E.F.C., S.A.
- Compilation and analysis of data for senior management
- Daily control of financial statements
- Assistant to Banco Europa’s General Manager
Accounts Administrator : Apr'00 – Feb'01
INFASSI ASISTENCIA INFORMÁTICA, S.L.
- Suppliers accountancy and Infassi Group treasury
- Invoicing and customer claims
Education
Técnico Superior in Finance & Administration : 2002-2004
Técnico Superior in Marketing & Commerce Administration : 2001-2002
Técnico in Commerce : 1998-1999
Languages
Spanish and Catalan - Native
English - Fluent level in reading, speaking and writing
- Intensive course in St. Julians, Malta : Aug'05
French - Fluent level in reading, speaking and writing
- Intensive course in Perpignan, France : Aug'03
Italian - Medium level in reading, basic level speaking and writing
- Work placement in A.N.C.O.T. De Carolis in San Benedetto del Tronto, Italy : Nov'03
Personal Skills
- I am a team player, organised and used to work under pressure
- Ability to propose and promote innovative ideas, pro-active and tenacious
- Easily adaptation to new working environments and good communication skills
- Ability to listen and convince
- Enthusiastic with huge energy
- Advanced IT skills (specially in Word, Excel, PowerPoint and Access) and Internet
- Travel availability
- References available on request
