SUMMARY OF QUALIFICATIONS:

·         Extensive experience managing diverse software testing teams

·         Experience delivering client implementations with small, multidisciplinary teams on short timelines

·         Mission critical software/hardware implementation and problem solving experience

·         Clean, methodical approach to problem solving

·         Innovative approach to challenges

 

EDUCATION:

University of Toronto: B.A.Sc.  Civil Engineering

Computer Programming, Project Management

 

SKILLS & EXPERIENCE:

Management & Team Work

·         Managed System Integration Testing team of 10  during multiple cycles of application development for Enterprise Risk Management solution covering 15 components across multiple Systems and Database configurations

·         Managed multi-disciplinary teams of Business Analysts, Developers and Integrators to successfully deliver projects at high-demand clients

·         Delivered high value, multiphase projects on time and on budget by working closely with Project Management, Subject Matter Experts, System Administrators and Client Representatives

·         Organized and Participated in multi-day wilderness trips - Hiking, Canoeing, Skiing &c.

 

Hands-on Customer Focus

·         Lead Integration Engineer for Basel II Credit Risk Analysis software implementations at three major Canadian financial companies

·         Lead QA technician and  2^nd/3^rd tier support for web based, e-business solution delivered to major Canadian financial company - the first Java based application of its kind for the client

·         Extensive experience integrating vendor software in a variety of client environments

 

Quality Assurance & Innovation

·         Hands-on application debugging experience

·         Development and implementation of Distributed Process Control Systems including critical safety interlocks for a chemical manufacturer

·         Designed and implemented call tracking database for Help Desk to simplify issue identification and resolution

·         Designed and maintained instrumentation database to simplify instrument fault tracing and minimize factory downtime

 

Documentation & Process Development

·         Implemented text search function for package application documentation

·         Developed Use Cases and Test Plans for Batch processing and Web-enabled applications

·         Process & procedure documentation for Quality Assurance and Support personnel

·         Development of policies and procedures for design, implementation and deployment of new hardware, software and web sites as well as intranet and extranet expansions

·         Involved in the design and maintenance of process documentation for ISO-9002 certification

 

WORK HISTORY:

2005 – Present      – Senior Lead Integration Engineer, Global Systems & Support, Algorithmics Inc.

2002 – 2005            – Technical Manager, System Integration, Algorithmics Inc.

2000 – 2002            – Senior Quality Assurance Technician, Research & Development, Algorithmics Inc.

1999 – 2000            – Senior Quality Assurance Technician and System Administrator, II3 Inc.

1995 – 1999            – Automation and Information Services, BARTEK Ingredients Inc