The manufacturer , Petsafe, offers the following warranty and are very responsive to product problems. They can be reached at the Customer Care Centre at 800-732-2677.

All parts are covered under warranty for the life of the product. Labour is covered for the first year of ownership. Thereafter, there is a minimum service charge for the repair or replacement of the product.

Misuse, loss, or improper handling is not covered.

Petsafe or Rover Pet Control will not pay for loss of time, inconvenience, loss of use of your product, or any incidental or consequential damages.

Also we have a personal guarantee that if we train your dog and your not satisfied we will take out your fence and return your money.