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Canceling Documents

Sometimes circumstances call for a agreement to be canceled. Agreements can be canceled in any status but a reason for cancellation must be stated. Once an agreement has been canceled, Agreement Express will remove the agreement from view within Agreement Express but a copy will remain on the server. Due to the power of this function, users will require a security profile assigned to their account to enable this function. There are three level of permissions that can be included in the security profile. The base permission allows the cancellation of published agreements only. The second level allows for In Process and Completed agreements as well. The final level allows for canceled agreements to be viewed within Agreement Express. If you need assistance enabling this security profile please contact Recombo Support by clicking here.

Once the security profile has been added to your account - you can:
  • Cancel an agreement by selecting the agreement from the list and click on the red sign with an white 'x' located below the list. 
  • A window will prompt you for a reason for canceling the agreement and for your password. 
  • Once the agreement has been canceled you will receive a confirmation. 
  • Once an agreement has been canceled anyone who tries to view the agreement will be redirected to a page informing them that the document has been canceled, when it was canceled and by whom. There will be a link in the page allowing them to email the person who cancelled the link.
NOTE: It is your responsibility to inform any recipients about the status of their agreement as no emails are automatically sent out.