The following is a direct copy of the help file contained within QVR, accessible by pressing the F1 key while QVR is running. Some content has been edited or removed to make the help file more applicable to this website. READ FIRST >>>> Most Frequently Asked Question <<<< READ FIRSTQ: Help! When I run QVR, it looks really weird and throws all kinds of errors. I just installed it and it won't work at all! What is the problem?A: You need to run the program in administrator mode, and from an administrator account. Right click the program icon (either in the Start Menu or on the Desktop) and select the Compatibility tab. From there, check the box that will allow the program to run with full administrator rights, then click OK. Close any open copies of the program and then double-click the modified icon. This version of the program should look and work fine. Compare what you see to what appears on the Screenshots page. If your window looks like this, it is running fine. If it has all sorts of jagged edges and strange fonts, it is not in administrator mode, or you are not using an administrator account.Quick Virus Remover - Help File
The logfile includes such information as the date the scan was run, what viruses were found, which ones were quarantined and which were not, and a summary that has the quarantine information available at-a-glance. After the scan has finished, simply click anywhere in the main window or press any key to close the message and return to the main display of the program. From here you can run the scan again or click the Exit button to close QVR. To see what viruses are detected by your version of QVR, right click on the Add Virus Detections button. If you do not want any viruses removed, and only want to see what viruses have been detected, right click on the Remove Viruses button. A scan will run through normally, except that no viruses will be removed. Instead, a batch file called safe-mode-removal.bat will be generated. If you wish, you can run this batch file later to removal all virus files. You can also use the /genbatch command line argument to do this (see section 4 below for more about command line switches). Some may want QVR to run automatically on a regular schedule. If you want this, click on the Create Tasks button and select OK. You may need to enter your user account's password in order for the scheduled tasks to be created properly. By default, QVR will update at 11:55 AM every day, and scan and quarantine viruses every day at noon. If you would like to edit these settings, you may do so by opening the Task Scheduler in the Start Menu. If you know that all of the files in the quarantine are no longer necassary for you to keep, you can empty the quarantine by clicking on the Empty Quarantine button. To scan an individual file, click the Scan File button. This scanner compares the filename of the selected file with that of every file in the virus definitions. You will be alerted to exact filename matches as well as three types of loose filename matches: filename match but different extension, virus filename contains filename and identical extension, and filename contains virus filename and identical extension. If you want QVR to start when Windows boots, click the Run On Startup button. This will toggle automatic startup of QVR when Windows starts. Note that QVR will not begin scanning immediately, but rather wait for you to begin the scanning process. This is to avoid any resource consumption during the Windows startup sequence. REGISTERINGRegistering QVR has a number of benefits for you. First of all, you will gain access to priority email support, versus standard email support for non-registered users. If you ever neev help with QVR, your support ticket will be forced to the top of the queue with all the other registered tickets, ahead of non-registered support tickets. This means faster support and quicker response times.Second, you will be able to sign up for our mailing list. You can choose what types of emails you want to recieve, so if you only want urgent alerts, or you want program update alerts, or all QVR news, or no mailings at all, you are free to choose. This means that if you'd like, you can be kept up-to-date regarding QVR. You will never recieve information from other companies, or even about other Cubex Digital Entertainment products. You will only recieve the information you request, and you can edit these options whenever you like. Finally, the nag screen that shows whenever QVR runs will no longer pop up, and the main program screen will display your name as the registered user. The best part about registering is: it's completely FREE. There are no ads, no spam, no strings. And, if you decide not to register, it won't impair your use of the program at all. You will not lose any functionality should you choose not to register. We strongly support registration, for a couple of reasons. First, it gives us a better capacity to serve you, our valued customer. Second, it helps us see what kind of geological demographic is taking interest in QVR, which in turn helps us to make modifications that will benefit as many QVR users as possible. Third, it allows us to periodically send surveys that will help us decide on future features, and provide us with valuable feedback. Remember, registration is FREE, and there are no strings attached. You can unsubscribe from mailings at any time, or even choose not to recieve them in the first place. There really is no reason not to register! To register your copy of QVR, just visit http://sites.google.com/site/qvr/register or click the "NOT REGISTERED" link and fill out the simple form. ADDING VIRUS DEFINITIONSYou might want to add your own virus detections to QVR so that you don't have to wait for them to appear in updated versions. To do this, click the Add Virus Detections button. First, enter the name of the virus and click OK. Then, enter the full path and filename to the file to be removed. If you need to add more than one file, click Add Virus Detections again, and the previously entered virus name will automatically be entered for you.There are also keywords which can be very useful, especially across different OSs. The keywords are replaced by the correct directories in real time, when a scan is run. The following keywords are currently supported:
COMMAND LINE SWITCHESIf you want to set up QVR to run in a certain way, you can use the following command switches to customize QVR.
VERSION NUMBERING GUIDEHere is a breif guide to the version numbering system used with QVR:x.y.z.w
UPDATING QVRQVR includes a built in detection file updater. To run it, click the Update Definitions button. If an update is available, it will be downloaded and installed. Otherwise, it will let you know that you have the most recent version. The downloaded files are named virus-list and reg-list.reg, and are downloaded from the Cubex DE website. Please add this address (http://cubex.de.googlepages.com) to your firewall or internet filter to allow updates.To see the datestamp on the definition files you are currently using, right click on the Update Definitions button. If you have never updated, a message will appear saying so. You should update immediately. If your download is blocked, either by a firewall or an internet filter, you will be given the option to download manually. Accepting this option will open a web browser, such as Internet Explorer or Mozilla Firefox, and take you straight to the necassary downloads. Just save the two files in the same folder as QVR. If you decide against a manual update, you may update at any time by visiting the QVR website and clicking on Manual Updates in the navigation menu, or by visiting http://sites.google.com/site/qvr/download. FAQQ: How come when I first ran QVR, a bunch of files were created?
A: These are all files that QVR needs in order to run.
Q: What is a PMF?A: "PMF" stands for Potentially Modified File. Sometimes QVR will return a possible hit by detecting a certain file, but most of the time this file will be legitimate. These files are deleted because they are easily replaced by the Operating System, and because they may or may not have been placed there by a virus, the acronym "PMF" is placed in front of the virus name. If you see a PMF in the log file, it's possible that you are not infected at all, but that QVR deleted some harmless system files "just in case." QVR will never delete files at random, nor will it delete your own personal files.Q: I got a message telling me that QVR was running in "Secure Mode." What do I do?A: Email us immediately at quickvirusremover (at) gmail (dot) com. Then, check for updated versions of the program daily until the problem is corrected. This is a hard coded switch that we use when testing the program so we can make sure no files or programs are going to be run or deleted unless they are supposed to be. We nearly always turn this off before compiling an update, but if we ever forget, this is what will happen. Don't worry, it isn't your fault, and it won't damage your system. Just make sure you notify us so we can fix it ASAP.Q: QVR will not run properly in Safe Mode. Why not?A: QVR requires graphics drivers which are not available to it in Safe Mode. This causes QVR to abort before it starts up fully. There is a workaround, however: run QVR in normal mode, and when it fails to remove some files, choose the No option when you are asked if you want to remove these files after a restart. Then restart in Safe Mode and run the safe-mode-removal.bat file stored in the file containing QVR.Q: How do I boot into Safe Mode?A: Restart the computer and hold the F8 key after the computer manufacturer's logo disappears from the screen. Then use the up and down keys to select the Safe Mode option, and press Enter.Q: When I run QVR, I get all kinds of error messages: Access Denied. What should I do?A: You are probably running on a Windows Vista system. Vista has a new security "feature" called User Account Control, or UAC. It requires that the user OKs any system change. This includes deleting files and uninstalling programs. There are a couple of ways to get around this. The most obvious one is to disable UAC altogether (which you will probably end up doing sooner or later anyway). The second workaround is to run QVR in Administrator Mode by right-clicking on it and selecting the "Run as Administrator" option. UAC will require you to confirm this, but after that you should be in the clear. Finally, it's possible that the file(s) being deleted were in use. In these cases, you should recieve a notice that you need to run in Safe Mode to remove these files.REQUEST A DETECTIONIf you need a certain virus removed, and QVR fails to remove it, please email all details regarding the infection to quickvirusremover (at) gmail (dot) com. Include any messages you recieve, names of shortcuts or favorites that get added, names of toolbars or programs which installed themselves, etc. If you know the name of the virus, that is even better! NOTE: We offer NO quarantee that your request will be granted. We will do our best to do so, but we may not be able to offer a viable solution within a reasonable time frame. Either way, expect to recieve an email detailing the situation within about a week.WHAT QVR DOES NOT OFFERQuick Virus Remover is meant to be a last means of defense and disinfection of certain specific viruses. It is far from a comprehensive security solution. Some features that QVR does not, and will not offer are listed here. These are essentially reasons for you to use a commercial security suite for full protection.
IMPORTANT LEGAL NOTEYou should never have any problems running QVR, and it should never result in a computer breakdown. That said, I, being the sole author of and contributor to this program, take no responsibility for its use or effects, good or ill, and you use this software at your own risk. THERE IS NO GUARANTEE, EXPRESS OR IMPLIED, THAT QUICK VIRUS REMOVER WILL BE ABLE TO REMOVE ANY SPECIFIC VIRUS OR VIRUSES. DO NOT RELY ON QUICK VIRUS REMOVER ALONE FOR ANTIVIRUS PROTECTION. Cubex Digital Entertainment is not responsible for any damage done to your system by a virus or viruses while using Quick Virus Remover. PLEASE use a commercial antivirus program for protection. And by commercial, I mean one that costs money. This doesn't include avast! or AVG. There is a very good reason those programs are free.Tidbit of truth: No matter how tight your internet or network security, no matter what antivirus, antispyware, or firewall software you use, NO SECURITY SOFTWARE CAN OR WILL PROTECT YOU FROM YOUR OWN ACTIONS. The vast majority of malware is installed unknowingly when the user actually gives the virus permission to install itself! Never download files from a site you do not trust. Never open file attachments unless you know who they are from, and you were expecting them. Never click a link in an email from someone you don't know. And never download screensavers, desktop wallpapers, or mouse cursors from a website you know nothing about. You can avoid 99% of all malware infections if you follow these basic steps. Now the legal stuff is out of the way. If for some reason you do experience any problems of any kind while using QVR, please send us as much information as you have available about the problem so we can fix it immediately. Our last desire is for our program to start causing mayhem, and this can only be avoided if you let us know when something goes wrong. You can send us an email at quickvirusremover (at) gmail (dot) com, and include the error_report.txt file if there is one. Our team checks emails daily, so if you email us you should be able to expect a response within 24 hours. We will do our best to fix your problem and keep it from happening to anyone else. |
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