Online Store Maintenance

Online Portal Marketing process

Online Product Data Entry for Yahoo Store, Amazon, EBay, OsCommerce, CRE Loaded, 3dcart, Monster Commerce, Volusion and any custom built ecommerce portal or online store.

 

Marketing department

We have efficient people here for marketing so we can put 80 to 90 % products on top level. Because that prices will be updated after every half an hour.

*   If in market any new product will arrive so we can advertise that product in just one day because we
    have good contacts with USA vendors. They send us the best prices and products, which is currently
    available in the market.

*   If any products which will be discontinued in the market we can remove that product so we will not
   have to face any difficulties for cancellation of order for that particular products.

*   We are doing web maintenance. We updating your existing website on regular basis to ensure you
    higher sales. In that we updating of new products, prices, offers etc.

MARKETING ON HARWDARE PORTALS : An extensive marketing plan will be formulated for your company considering various factors, but just to name a few the following will be the hardware portals that we will use to market your products/website:

| ebay.com | pricewatch.com | dealtime.com | pricegrabberr.com | amazon.com |

We have used the portals marked “International Company” in U.S. to market our clients’ products and we have been largely successful, hence can assure you of results pretty comfortably.

 

Order processing department

In this section we check prices from all vendors daily and keep updating our selling prices

•  We order products for those orders which are ready for shipping. we can purchase from malabs.com,       maxgroup.com, asi.

Customer Care department

1.We support to customers by phone.

2.We replay all customer’s Email same day, also we replay on live chat too.

3.We call customers for all problems comes while processing, accounting and also for batter upgrade option.

Accounting department

•  Verification of customer orders, bank authorization for shipping purposes.

•  Handling of all accounting process in verisign.com, paypal.com.


Credit card verification

• Verification of customer’s credit/debit card information for security purposes.


Upgrading Order department

•    Approach customers to offer better options of products to our customers.


 Inventory department

•    Handling of online inventory and update quantity.

Purchasing department

•    Checking of vendors prices to update our selling prices.

Order products to be shipped, purchase from malabs.com, maxgroup.com, asi.


Shipping department

•    In this section we can drop ship priority orders and for those order which we can’t get product in our       warehouse, rest process is physical so that can be handle from U.S.


Charging department

•    Finalising outstanding charges, customer orders, variations in payment.


Tech support department

•    Find solutions to technical problems customers face; by phone, E-mail, and Chat.

RMA department

•    Support customer through the RMA process.