FAQ and Postage

ABOUT NIGHT COVE


All products are entirely handcrafted by me, Jenny Lawson, in Australia.  I work to very high standards, if there are any problems
please let me know.  All feedback is appreciated.  See below for shipping info and refund policy.

All beads are made of glass unless otherwise stated!

This site is updated regularly with new items, so be sure to visit often.

Alternatively you can subscribe to the mailing list, and be notified of any updates as they happen.



FREQUENTLY ASKED QUESTIONS

DO YOU DO CUSTOM ORDERS?

Yes, just let me know what you want, along with colour and size.  I'll get back to you with any other details and information.  I'll need at least up to 2 weeks to get it finished.  You can use the to order page to tell me your details.


HOW DO I PAY FOR THE ITEMS?

If you live in Australia you can find some of my items at  the Churchill Post Office

If ordering over the internet
Just fill in the order form here

I will then send you an invoice, and ask any other questions required.

The items will be shipped when payment is cleared.


DO YOU POST TO OVERSEAS ADDRESSES?

Yes. I’m happy to ship anywhere in the world


WHAT ARE THE POSTAGE COSTS?


Anywhere in Australia:

AU$6.00,    Additional $0.50


All Other Countries:

AU$10.00,    Additional $2.00




WHAT IS YOUR REFUND POLICY?

I offer a full refund on any item if returned within 14 days of receipt.